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Showing 1-30 of 454 reviews
Apr 24, 2023
Nice selections
I bought three of these bath mats and they look fabulous in my bathroom!⭐️
by
Recommended
1 found this review helpful
Dec 29, 2022
Great Employees
I bought some wall tiles .. Morris from the flooring department is extremely helpful.
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Recommended
Dec 3, 2021
Satisfied
Convenient and reliable.
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Recommended
May 27, 2025
Needs Consistency
St Thomas Home Depot needs to be better stocked. Online showing numerous items in stock ,but the items are not on the shelves. Either the employees do not restock the shelves or the items are sitting in the back of the warehouse. The plant department NEEDS improvement. I would like to see decent sales like the Home Depots on the mainland. The shopping carts are worn,discolored and rusted.
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Apr 27, 2025
Overall experience
I really think the whole experience is getting better there used to be times you couldn’t find any help. Isle after isle
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Recommended
Apr 7, 2025
Great Customer Service
I bought a few Items in the past couple of months from Home Depot, and I have always received great customer service every time I shop there.
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Recommended
Mar 31, 2025
Trust
I trust shopping at HDX than anywhere else.
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Mar 21, 2025
Helpful Employees
The store is in a convenient and great location.
The employees are friendly and helpful.
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Recommended
Feb 28, 2025
Items
Everything was ready to go when I got there. Time saver
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Feb 16, 2025
Most vendor selection even from Puerto Rico cent
Need more variety. Vendor selection
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Recommended
Dec 17, 2024
Overall customer service
Don't expect to be asked 'if ICan help you'. Lucky enough to get the attention of an employee from their cell phones. If other choices of stores, this wouldn't be my first choice.
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Dec 5, 2024
Customer service
There needs to be an attendant that you can find in each department. Most times customers cannot find an attendant in that department. More floor attendants are needed
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Dec 2, 2024
Employee work Atmosphere
Don't think corporate is focusing enough funding at one of their most profitable locations on continuing employee training. I witnessed an associate conducting their corporate training at the computer screen within the Returns area. Why isn't there a HR space designed for training?
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Recommended
Nov 18, 2024
harassment
donot buy here they will harass you with emails, they donot trust that you buy because of the good quality and services
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Nov 17, 2024
Shawna, Carla, and the rest of the St. Thimas team are awesome! I enjoy.being greeted by my name or face recognition when I enter the store!
I have been satisfied with all my purchases thus far, except a DeWalt radio that stopped working, and I was not given asdistance with it's return or exchange.
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Recommended
Oct 27, 2024
I love Home Depot St. Thomas, VI
I love Home Depot St. Thomas, VI, it has a great customer service experience.
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Recommended
Oct 26, 2024
convenient Operational hours
Employees are helpful and friendly
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Recommended
Oct 3, 2024
Low on supplies
Most of the time the store is low in supplies. Some products have warranty in the United States but not for the Virgin Islands and Puerto Rico. (Windows, tools, gardening tools, etc.) It doesn’t stop them from selling these items. Also , appliances take forever to be repaired and there is no call back. Delivery of appliances is curbside so what should an elderly or disabled person do ? This is criminal to say the least.
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Aug 29, 2024
Great customer service
Customer Service area gets better all the time. Even the youngest was so helpful and recognized me as a valued customer!
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Recommended
Aug 6, 2024
Knowledgeable Assistants
Assistants seem to be always friendly, helpful, and knowledgeable
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Recommended
Aug 1, 2024
Nothing wrong with this store except stock
This store is poorly stocked on a regular basis. Over supply on some items and under supply on others. Resupply is poor . Also many products are not tested for quality and you end up throwing them away.
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Recommended
Jul 23, 2024
Surprisingly great service
Every one that has helped us has been very service oriented and pleasant.. Khadijah in lumber the both Rosie’s in Gardening and tonight I didn’t get the manager’s name but she didn’t stop until she got all the tiles we needed off the top she’ll with the forklift help… cuddles to all the great help we have been getting in St.Thomas Home Depot…
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Recommended
Jul 19, 2024
Good shopping experience, but ….
Store is always clean and well kept. Hi sis, on some items are comparable to those in the states. Store manager, Mr. Thompson is the consummate professional. Unfortunately, there are a few bad apples with very, very poor attitudes and dispositions. However, I would not let those experiences negatively impact those employees who doing their jobs well.
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Recommended
Jul 16, 2024
Customer Service Professional
Kimoy Liburd is the best!
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Recommended
Jun 24, 2024
Best customer service!
Employees at this location know where their products are!! Return and check out is always pleasant and very helpful. On a hot or rainy days and you don’t have AC, it’s the best place to go to col off or stay dry while shopping whether you buy something or not.
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Recommended
Jun 6, 2024
Great products for homes
Everything I need for home is there inside and outside
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Recommended
Jun 2, 2024
Great organization nice staff 👍👍👍
Staff is very friendly and helpful
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Apr 24, 2024
Top notch store manager
Destin went out of his way to salvage a very frustrating event and turn it into a pleasant experience.
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Recommended
Apr 6, 2024
Camilla is awesome!
Camilla is always friendly and willing to assist.
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Recommended
Apr 1, 2024
gardening products
i bought items yesterday and today and i am very satisfied with what i purchased