Reviews for Sterling Heights #2740

It is hit or miss on someone helping. There are a few that I watch that are always working to help someone. Many times they avoid or stay busy with other employees.

From the guy who loaded my heavy ladder onto the cart, to the gal at the pro desk that stepped over to scan my purchase while I was in line at a regular register, to the guy that w a liked out to my van to load the ladder, this was what I call fantastic customer service!

She is one of the best employees you have. I recommend her to get a raise. She may be feel at home and I have got the deli gold countertop. You remember me she very ensuring that everything will be OK.

I rented a carpet cleaner. Those guys were the best! They demonstrated how to use the machine, how to assemble the parts for converting it to stair cleaning. They couldn’t have been nicer. They greeted me by name when returiing the machine. When I left they used my name again. When I entered the store employees smiled at me and said hello. When I was looking for a certain type of board the employee took me right to the spot. He didn’t point or tell me down this isle he walked right to spot. These are employees who are happy to be at work, and really like helping people

I’ve always liked shopping at this store. Everyone is helpful even if I need something loaded! Thanks!

We went shopping for entry door knobs and the selection was very limited, did not see any service personnel to ask questions, and store only had self checkout with one person helping out for 4 self service checkouts. Do not want to go to a store that only has self serve and no service personnel in aisles to answer questions

I usually find what I need, & like that you can see online where products are located in the store and availability. I always go hoping to exercise more discipline, but seem to end up with "buying eyes bigger than my budget". Justifiably, the extra impulse items always do come in handy for getting ahead on the next project in mind that I keep telling myself Ill get to... (whether it be a tool purchase or supplies that will be needed).

I came to buy a snow shovel in February, but no, none in stock. But you had many lawn mowers to deal with the 3 inches of snow that fell. I say too many store chains DO NOT use common sense.

Cathy at the PRO Desk went above and beyond in assisting me. She made it an enjoyable experience.

I do my sopping always from this location

Girl @the exit was very help full.

The young man went out of his way to help us pick the right blinds for our home

Home Depot in sterling heights sucks

Everybody I've worked with at this store has been great!

I appreciate the folks who I typically interact with while at this location. Jennifer and Sandy are great to work with, and Jason and Carl are always willing to lend a hand when needed, as are many of the folks that I cross paths with whenever I am at this location. Great job folks!

Usually has everything you need . Not short on items like in some of the other stores. Beware the internet price and the store price. If you see a price on the internet and it's lower than the store price you must order it on the net.

I tried to rent a ladder. I asked for help. The employee stated he couldn’t let me know what kind of ladders were available, that I needed to tell him what size ladder I need. I rented a ladder that wouldn’t fit in my car. This has to be returned and replaced with a ladder that did fit in my car. This process took almost an hour. When I got the home, it was all bent up and unsafe to use. I returned it and was told they have no other ladders available.

The ladies at the customer service desk are phenomenal and deserve a raise! 😃

It’s a very clean store. All the employees are very friendly

Couldn't get anyone to help at the power tool section. It's all locked up, I would think an employee would be nearby that knew how to unlock this stuff. Cashier was helpful, but no one showed up open up the power tools when called. I ran out of time and had to check out with my other items.

Good paint for outdoor wicker furniture

Cindy was an absolute pleasure. Kind, helpful, big smile

Cathy and Ope killed it absolutely awesome very friendly and very helpful.

Bought a dryer a few months ago. From the sale to the delivery and set up. Every step was easy. Usually there's a screw up with something, but not this time with Home Depot.

I love the staff here especially Cathy at the Pro desk

Cathy is one of the pro desk cashier at the Home Depot store . She was very helpful and very friendly. One of the best cashier's ever .

Since I am not local to Sterling Heights Home Depot I don't mind sharing that Hollie is a step above the rest otherwise the line to receive her service would be super lengthy. She made the normal big box grind an absolute pleasure. She not only tried to answer my questions she took the time to understand the project. I rarely answer a survey because of the future spam but great service makes the spam tolerable... 5starsHollie great job!

I was having trouble deciding on a new drill motor. The employee walked me through the buying process so I would make the best decision for my needs ! Wonderful and very helpful!!

Every time I have visited THIS store I've been met with the most Friendliest & Helpful Employee's. I would like to say Thank you to all your Employee's & Job Well Done. BE SAFE & I HOPE THIS COMPANY REWARDS ALL OF YOU.

As a contractor who makes 2 or 3 trips to HD per week, this is by far the Best HD in the area. special orders are a breeze here, other locations I have had to make multiple trips to place an order because the right person wasn't there and then they were doing me a big favor by letting me spend my money. No issues with this location don't change anything