Reviews for Sterling Heights #2740

This is actually for two stores - warren and sterling heights. The warren store called to see if the sterling heights store had what we needed. The young man at warren (Dean) had to make the call a couple of times due to dropped calls, but got Cathy from the Sterling Heights store to check and see if she did, in fact, have what we needed, then she put them on hold for us. We went to sterling heights, walked back to the department, paid for items right there and left the store. Great customer service at both locations.

I like shopping at the Sterling Heights Home Depot. The staff is helpful and friendly. i think the staff has been trained very well on customer service and the layout of the store. i shop at this store for most of my home improvement needs.

I like this Home Depot more than the others that are closer to my house. It is always stocked and staff are always friendly and very helpful. Staff are also very knowledgeable and work very hard to make every visit enjoyable.

I never had a bad experience at any Home Depot store, BUT if you want to have the best of all experiences go to the 16 mile Sterling Heights store I promise that you will be very pleased

Best store

Very helpful staff

Very friendly staff.

Great selection with knowledgeable and friendly staff! Best store!

This Home Depot store is my first choice for lumber, hardware and electrical needs.

The employees at Sterling Heights HD, are allways willing to help.

Customer service representative ( Cathy) was great! I appreciate the help!

This Home Depot has efficient, friendly and helpful staff. They always have what I'm looking for. Love this store year round!

Great location, quick and friendly service from the greeter and the cashier. Joyce, my cashier, was extremely friendly and helpful, I'm grateful for her making my experience as fast and as pleasant as possible.

I have had good experiences at Home Depot in Sterling Heights. Staff were extremely friendly and helpful. I typically shop at a Home Depot closer to my home. My experience here was so worth driving a few extra miles for better service.

Kathleen in Electrical is the best!!!

products were easy to find.

I would highly recommend this store, the staff is knowledgeable and friendly, if im in an aisle there is always a staff that asks if im ok, but they dont hover or pressure me. I have never had to wait long if im debating or thinking about something before there is someone that will offer assistance if i need it. The staff here has often gone above and beyond to assist me with getting my needs met. The staff here will drop what they are doing to assist me and to walk with me to the correct aisle if needed. I have had nothing but kind welcoming buying experiences here.

They always do an Outstanding job when it comes to customer service and they hire a lot of X Military People and Good Non Military people to.

DIFFICULT TO GET HELP. DIFFICULT TO FIND SOMEONE FOR HELP IN LOCATING ITEMS. IT'S AS IF YOU'RE INVISIBLE UNLESS YOUR A CONTRACTOR OR FRIEND OF THE STORE WORKERS. BE PREPARED TO BE IGNORED.

My experience was fantastic due to two employees that helped me at the store. Their names were CrystalRose and Robert they went over and beyond what they were expected to do in assisting me in purchasing a snow blower.

Double check your receipt before you leave the store. The display price(s) shown are NOT what’s charged at the register (I have time stamped photo of store display along with receipt where overcharge occurred). I guess this store hopes a couple hundred shoppers won’t notice being overcharged. “It’s only a couple dollars” = a couple thousand dollars given enough people not checking their receipt.

I had a good experience in this store today only due to a very helpful employee (Amira) that proved excellence in customer service.

Very friendly, helpful employees.

Everyone was so helpful and nice. I had an awesome shopping experience!!

Excellent customer service! Friendly faces in every aisle!

Good people clean store

I am an electrician and lost my receipt for a tool I bought. The tool kept malfunctioning and I was not happy. I didn't think I could return it because I lost my receipt. Jackie at the service counter went above and beyond to find my receipt and return it, she made sure I left with the right product that I wanted! No one else has ever done that for me. I will keep my business at this store because of her.

Great selection. Wonderful help when you need to find something. Great Pro Desk and after hours check out when Pro desk is gone.

Jackie at the customer service desk went out of her way to help me.

This store have employees that stick and stay! They are all very knowledgeble!! If they don't know something they find out for you!! They are well trained and versatile! They go out of they way to be helpful and are always friendly!! Old fashion customer service and beyond!! Thank you!! Always a pleasant shopping experience!