Reviews for Sw San Antonio #586

The employees that I encountered at this HomeDepot went above and beyond to help me yesterday. They were also extremely knowledgeable in the products I purchased. The store was well stocked. I will definitely be shopping here again.

Bought 2 rolls PAPER TOWELS @.98 cents. Excellent deal. Possibly will go by and get some more.

I have been going to this store for a long time the people there are friendly I usually find what I need. I can stop any employee for help and that’s what I get.

This Home Depot can definitely benefit from more personal who is crossed train and know more about products in general. Mostly all workers are clueless!

Customer Service Samantha was a clerk that really act like she liked her job and she cured she helped me with my transaction

Great and able to find things

Few times if any do I request or accept help. Having that help leave and expect me to unload something from a pallet that was much less work to si.ply throw a few bags on to complete my order. 13 bags of 50lb cold patch asphalt on a pallet I only needed 7 more and was told if I wanted I could go get a cart from the parking lot and he would help load it. I did he left. 20 bags of 50 lb cold patch and empty promises on top of a $2 per bag cost increase.

Employee named Richard at customer service needs more training when dealing with customers. Extremely rude and disrespectful.

So I had to make arrangements to be home between 6am and 8pm for TWO days instead of just one! Home Depot offered to refund my delivery charge, but then failed to do so for more than 10 business days, and even then, it required 4 follow up calls from me to FINALLY get a refund. And all the time the Home Depot phone reps. kept giving me incorrect information., and even blamed my bank. all while the local store had NOT approved the refund yet!!!

EXCELLENT PEOPLE- EXCELLENT STORE

Great and friendly customer service.

Customers and Associates are rude & inconsiderate

everyone in tool rental is sweet friendly nuchiya was so nice really filled the room.

Went in for a few tools I needed for my project, I will be coming back for more tools because of the experience i was given by Nutcaya! thanks again girl!

Because of the salesperson that helped me. Geronimo was very helpful. From ensuring I didn’t get the smashed box that could cause problems when I got home if it was broke. Geronimo answered all my questions. He also stayed the obvious if the savings in the long run to buy the Dewalt trimmer with the charger and battery included. It would save me $50.00 in the future if I had to buy a new battery. I feel that Geronimo is a valuable asset to your company.

Bought some patio lights that change color for a great price. I love shopping at the Homedepot 🥰. Love shopping in the garden section.

Only one problem I did go buy pipe cleaner and bottles at the bottom one had a leak and not sure if Muratic acid was in but is dangerous

Fast Service amazing employees

Eleazar is a very good employee. Give that man a raise! He is definitely an asset to your establishment.

Since I’ve been going to this store I felt comfortable with the store attendants, they are always willing to assist me.

I'm glad I came to this store - they made us feel welcome and willing to help us with our searches. Clean Store - easy to maneuver through the isles.

Customer Service is great at this location, I have been to the one located off of 410 and Evers and their customer service is horrific. Here, VG, will go above and beyond to meet your needs.

Janine made our experience at Home Depot amazing! Just when I thought they didn’t have something she found it! She helped us in so many ways I can’t list them all. Please promote Janine, please hire 10 more like her. Thank you for helping us Janine, you went out of your way and even your department where others were send us away, you didn’t! Thank you

Eleazar was listening to me while I was speaking to my family on what I wanted. He looked up the information and when I was ready he was able to show me the type of product I could browse to purchase.

i had to return an idem and had on problem returning and then i went and bought tools i needed.

Homedepot always has what I need to get the job done!

Great service everything well organized

I was in a hurry on my lunch hour and I needed keys made, Sandy got me in and out in 10 minutes. Thanks Sandy

Do not use Statewide Remodeling for any home projects.

This is the store I go to. I can spend hours there although dont have the money for everything I would like. Thank you