#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(516)496-6962

Rental Center

(516)496-6968

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

111 Jericho Turnpike

Syosset, NY 11791

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 405 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (405)
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Showing 1-30 of 405 reviews
Awesome Cashier
This Cashier is awesome. I think I was kinda annoying when I asked too many questions but he answered them patiently and in a very friendly way. Home Depot should hire more people like him.
by
    • Recommended
    Excellent Customer Service!
    Jayson at the service desk was so welcoming and professional. Well done Syosset service desk!
    by
      • Recommended
      Joanne in window treatments department exceeded my expectations
      I came to buy some verticals hardware and Joanne was helping me with the order. She is a very dedicated, professional, experienced, patient and knowledgeable person who treated me with respect, answered all questions and concerns and made recommendations based on my project. She also explained different options and store policies in case the order didn’t work out. It was a real pleasure to deal with Joanne and would definitely recommend her to anyone who needs help with window treatments.
      by
        • Recommended
        Great helpful staff
        Great staff knowledgeable,friendly and a clean safe store
        by
          • Recommended
          Helpful Department
          I went in to find an inexpensive shade/blind, and Joann helped me find the right unit and place the order for delivery to store, Joann also assisted in other items for a bathroom renovation (vanity, toilet, faucet and toilet tissue dispenser).
          by
            • Recommended
            Experience at Home Depot
            I always receive warm friendly service at Home Depot
            by
              • Recommended
              Light bulb disposal
              I called to inquire about light bulb disposal and got a representative who was short toned, provided me with a wrong response and also kept me on hold for 7 minutes with no attempt to come back on the line. I called up again and this go around i received the most friendly knowledgeable customer service representative, Michele. She was beyond helpful and when i did arrive to drop off my light bulbs with my son, she knew immediately it was me and was friendly and assisted us. Michele is wonderful and also helped us look for a few other items as well. This store needs more resourceful, friendly, and wonderful representatives like Michele. Thank you again!
              by
                • Recommended
                One of the best Home Depot stores on Long Island
                Well organized store and not quite as busy as some of the others in the area and that makes it a pleasant experience
                by
                  • Recommended
                  Nice place to shop
                  The store was clean and easy to shop. There were associates available to answer questions.
                  by
                    • Recommended
                    Returns
                    very helpful at the return desk
                    by
                      • Recommended
                      Poor Return Policy
                      I bought several items on Tuesday, January 7. The recepient did not want the new batteries, so on January 8, I brought the items back to the store for a return. The clerk claimed I could only return the items and recieve a credit towards my HD Card, and could only get a refund if I bought additional items at HD. The only credit available was using the card to buy something else, otherwise I am basically loaning money the HD. The whole system is a scam.
                      by
                        Excellent customer service
                        I was in the Syosset store yesterday and a cannot express how grateful I was to have Frank Marchese offer immediate help to me. He was friendly and knowledgeable about the store layout and items. He searched for the correct items and loaded my cart with them. He thanked me but I also thanked him!
                        by
                          • Recommended
                          Very disappointed
                          I ordered a Weber grill before Thanksgiving to be delivered on Friday. Received an email that the delivery will occur on Saturday and on Saturday I was told HD is out of stock and my order is canceled. Not sure what happened, but I can speculate that the grill was available at the time I ordered it. People who came in person probably were given grills and nothing set aside for the online orders which will require extra effort for the delivery. Very disappointed. Spent another 2 hours to look for alternatives. I will never waste my time with HD again
                          by
                            Clean store
                            Store was neat and organized
                            by
                              • Recommended
                              Great location
                              This Home Depot is super convenient and the perfect size. Staff is really friendly and welcoming.
                              by
                                • Recommended
                                Paint
                                John in paint was top notch, knows his stuff
                                by
                                  • Recommended
                                  It’s my store and really it’s excellent - thank you so much
                                  Great great , I am so happy with it .. really very thankful
                                  by
                                    • Recommended
                                    good place if you're in a hurry.
                                    I like this store. Not that crowded or busy. Easy to find what I need.
                                    by
                                      • Recommended
                                      Syosset Home Depot
                                      It's a great store to have in the neighborhood.
                                      by
                                        • Recommended
                                        Apple Pay is here!
                                        So happy that Apple Pay can now be used!!
                                        by
                                          Helpful Happy employees
                                          Very impressed by the overall attitudes of the employees. Very Helpful
                                          by
                                            • Recommended
                                            Great Location
                                            I like shopping at the Syosset Home Depot. The staff is always friendly and helpful. I find that the store is very clean and well organized. This is my go to store.
                                            by
                                              • Recommended
                                              Great Customer Service Rep!
                                              The Customer Sevice Rep named James really went out of his way to help me arrange that my purchases would be delivered prior to my inatallation date. He was very pleasant and helpful.
                                              by
                                                • Recommended
                                                Great service from Chris the pro department supervisor
                                                Renovation of my basement
                                                by
                                                  • Recommended
                                                  Bought a New refrigerator in June and very pleased with the service we received from Nicole H.in Syosset HD.
                                                  I left a review in previous survey. We are very pleased with our new refrigerator. I would like to commend a Nicole H. for her assistance to us at the Syosset store. Regards, Marion and Christopher Eckhoff
                                                  by
                                                    • Recommended
                                                    Beautiful garden Center
                                                    I was so impressed with the beautiful plants and the garden center
                                                    by
                                                      • Recommended
                                                      For all your hardware needs
                                                      Everything I needed was easy to find.
                                                      by
                                                        • Recommended
                                                        Always helpful
                                                        I went to HD for a plant and came away with the plant, and came away with a nice experience with Home Depot associate Mary Anne...very pleasant person who made my shopping experience special.
                                                        by
                                                          Excellent service at the Syosset location!
                                                          Had bought items online and went to pick up. When we got to the Syosset location, there was a better sale on some of the items that we purchased. Azra in customer service was so helpful! She went above and beyond to assist us and everything went so smooth!!! Thank you again Azra!
                                                          by
                                                            • Recommended
                                                            Great customer service representative
                                                            Brandon was great help and he was so co operative and he help me so patiently. Great staff.
                                                            by
                                                              Showing 1-30 of 405 reviews

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