#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(805)376-5604

Rental Center

(805)376-5636

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2745 Teller Rd

Thousand Oaks, CA 91320

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.4 out of 480 reviews
86%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (480)
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Showing 1-30 of 480 reviews
Be sure to look to see if you have a warranty, Home Depot employees will not waste their time loo...
Be sure to look to see if you have a warranty, Home Depot employees will not waste their time looking it up for you and they will tell you that when you speak with them. They would rather you spend more money on a new purchase rather than honor the warranty you have already spent money on.
by
  • Verified Purchase
Beverly, in appliances, is wonderful!! She was capable, informed and eager to assist!
Beverly, in appliances, is wonderful!! She was capable, informed and eager to assist!
by
  • Verified Purchase
  • Recommended
Like dealing with family
Like dealing with family
by
  • Verified Purchase
  • Recommended
lousy service, drove 10 miles each way total of 20 miles to follow the associate like a poppy" S...
lousy service, drove 10 miles each way total of 20 miles to follow the associate like a poppy" She was standing around Doing Nothing", after confirming with her why I was there.She Send me to a cashier eight people ahead of me. After my turn came up got to cashier I was informed to go back to her, since she is the only one ordering on line at that time. Asked her why you send me to wrong line, she claimed misunderstanding.How come the cashier did not misunderstand, I showed her the same things.
by
  • Verified Purchase
pro desk people are all very friendly and helpful, thank you Kathy, Irene ,Ashley, tony and gene ...
pro desk people are all very friendly and helpful, thank you Kathy, Irene ,Ashley, tony and gene just need to get loaders to do a better job.....other than that I love thousand oaks home depot
by
  • Verified Purchase
  • Recommended
EXCELLENT
EXCELLENT
by
  • Verified Purchase
  • Recommended
Great store !! I'll be back !!!
Great store !! I'll be back !!!
by
  • Verified Purchase
  • Recommended
It is a good store, little hard to find products as interior layout of isles are confusing and no...
It is a good store, little hard to find products as interior layout of isles are confusing and not easy to find without help for non-professionals and contractors. But overall, with the help of assistance, it is a good store.
by
  • Verified Purchase
  • Recommended
Bev and Mike were very helpful. I was shopping for a complete line of kitchen appliances. They ...
Bev and Mike were very helpful. I was shopping for a complete line of kitchen appliances. They were patient, knowledgeable, credible and friendly. They gave me guidance without being "pushy". I really appreciated their help!
by
  • Verified Purchase
  • Recommended
Love going to HD and browse and dream of projects. I have always found your employees to be frien...
Love going to HD and browse and dream of projects. I have always found your employees to be friendly. Especially, Chris, on the return registers!
by
  • Verified Purchase
  • Recommended
Store is consistently exceeding expectations for service, cleanliness and overall store experienc...
Store is consistently exceeding expectations for service, cleanliness and overall store experience. This is my go to store for anything I need for any project. Knowledge staff and someone always available so I can bug them, very friendly!
by
  • Verified Purchase
  • Recommended
Chris Manager at the front has changed this store! Awesome customer service...
Chris Manager at the front has changed this store! Awesome customer service...
by
  • Verified Purchase
  • Recommended
Debbie at the service desk was super friendly and professional. She helped me get my items and re...
Debbie at the service desk was super friendly and professional. She helped me get my items and really made me feel at home. Great job and will definitely be back to see her.
by
  • Verified Purchase
  • Recommended
Every one there is always ready to help and are very knowledgeable, they make sure you have ever...
Every one there is always ready to help and are very knowledgeable, they make sure you have everything you need to do your project
by
  • Verified Purchase
  • Recommended
Nice Store, well staffed and very clean! They are not looking to get you out the door with whate...
Nice Store, well staffed and very clean! They are not looking to get you out the door with whatever they have on hand, they want you to have what you need to successfully tackle your honeydo list!
by
  • Verified Purchase
  • Recommended
Home Depot has prided itself on maintaining a level of quality in both its personnel and products...
Home Depot has prided itself on maintaining a level of quality in both its personnel and products. It matters not if one has a small or large prject they must contend with, there is always someone who can give them guidance in the area that they need. Being in Home Depot is one of pleasure since the employees treat each person with respect and helpfulness. I'd recommend this hardware store to anyone because it is a symbol of quality, educational training and excellent employees who "go the extra mile" to help their customers!
by
  • Verified Purchase
  • Recommended
Every one is great in your store
Every one is great in your store
by
  • Verified Purchase
  • Recommended
This store is great all the employees are so helpful
This store is great all the employees are so helpful
by
  • Verified Purchase
  • Recommended
Excellent and friendly customer service, even between the Christmas and New Year holidays!
Excellent and friendly customer service, even between the Christmas and New Year holidays!
by
  • Verified Purchase
  • Recommended
Marc K. in plumbing department #26 was exceptional. He helped me pick out the right piping for my...
Marc K. in plumbing department #26 was exceptional. He helped me pick out the right piping for my project and explained to me the different types of materials and such. He was kind and informative. I would recommend anyone who is coming here for a plumbing project to find Marc and get his advice!
by
  • Verified Purchase
  • Recommended
Our experiences was hindered due to a couple of employees not helping with our issue. however, on...
Our experiences was hindered due to a couple of employees not helping with our issue. however, on our way out we met Mariana which was a great cashier and made our experience even that much more better. Please give her our best regards and hope to see her again thank you
by
  • Verified Purchase
  • Recommended
Clean, and very friendly employees.
Clean, and very friendly employees.
by
  • Verified Purchase
  • Recommended
Everyone at this home is so professional it really makes shopping there easy they will make sure...
Everyone at this home is so professional it really makes shopping there easy they will make sure your cart is full of everything you need to get the job done
by
  • Verified Purchase
  • Recommended
Everyone in this store has great knowlege of their products and the instalation of those products...
Everyone in this store has great knowlege of their products and the instalation of those products I know that many of them have worked there for many years and are on a first name basis with their customers they treat everyone like family The store manager is always available if you need him and he has helped me several times when I was in a jam and helped get things delivered when i needed them itsi a great place to shop
by
  • Verified Purchase
  • Recommended
A huge store! Excellent service on the floor; was able to quickly find an employee who was able t...
A huge store! Excellent service on the floor; was able to quickly find an employee who was able to help me in a timely manner; on 3 different occasions.
by
  • Verified Purchase
  • Recommended
No one beats the T.O. Store. Amazing staff and amazing service. A+
No one beats the T.O. Store. Amazing staff and amazing service. A+
by
  • Verified Purchase
  • Recommended
The best staff than any other home improvement store in the country!
The best staff than any other home improvement store in the country!
by
  • Verified Purchase
  • Recommended
A+++++++
A+++++++
by
  • Verified Purchase
  • Recommended
Amazing store. A+ customer service.
Amazing store. A+ customer service.
by
  • Verified Purchase
  • Recommended
Amazing store and such great customer service. Friendly faces everywhere!
Amazing store and such great customer service. Friendly faces everywhere!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 480 reviews

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