#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(918)280-4414

Rental Center

(918)280-4420

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

4041 S Sheridan Road

Tulsa, OK 74145

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Curbside Pickup with The Home Depot App
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Customer Store Reviews

  • 4.7 out of 745 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (745)
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Showing 1-30 of 745 reviews
Customer service is terrible
Needed help in the kitchen dept with sink/garbage disposal and install for my 87 year old mother who was in store. Design staff ignored me when I asked for help. The girl finally yelled load the sink in your cart or they'll charge $75 to pick it up. The man just ignored me. We needed help loading stuff and he sat on his butt. Maybe, 2022 12:38pm. Went to service desk and they knew nothing about installation. It took 30 mins to figure it out. Didnt offer to load car,even though my mom is 87 and disabled. Hirrible experience.
by
    One stop shop
    Has all the residential and commercial needs and products
    by
      • Recommended
      good service
      This customer chose to rate the product and not provide text.
      by
        • Recommended
        Carlos
        This customer chose to rate the product and not provide text.
        by
          • Recommended
          Convenient and well organized
          I always felt very comfortable at this location. Good parking and store is well laid out. Staff is usually available and helpful.
          by
            • Recommended
            Great costumes service
            Just 2 days I got this products n am pleased with that am going back in a week to buy it again
            by
              • Recommended
              Great time
              The cashier was very nice and every employee that I asked a question shown me direction
              by
                • Recommended
                Employees are helpful
                Emily wished me a happy holidays at the end of the purchase
                by
                  • Recommended
                  Great employees
                  I had a hard time finding what I was looking for. Turned out I was in the right area but was blind in one eye and couldn't see out of the other. Deb (in cabinet and door hardware) took me right to the three items I was looking for. Took me to Melissa at the self-check register and Melissa checked me out without my asking.
                  by
                    • Recommended
                    Exceptional Staff!
                    I was searching for a particular Christmas display and the staff went out of their way to confirm availability and held the last one for me. They followed up with me to be sure I was able to get it, something unheard of most times. Very impressive!
                    by
                      • Recommended
                      Great Customer Service
                      Elwin, the sales associate was very helpful in finding the product I was seeking. He looked it up for me and told me it was an online item only and that I could place the order at the service desk. Later, he saw me waiting at the desk and offered to place the order for me. He was congenial and professional. Martha assisted me at self service, checking out the Christmas decorations I was purchasing. She was friendly and very professional. Both of these employees made my shopping experience enjoyable! I didn't even mind spending the money LOL! This is always my preferred store location and for sure I will go there again!
                      by
                        • Recommended
                        Great store!
                        I have recently began to frequent this store over other competitor stores due their friendly associates.
                        by
                          • Recommended
                          Great service and informative employee
                          The appliance specialist knew her products.
                          by
                            • Recommended
                            bribery might be used to garner employment at store #3909
                            associates out if uniform in paint, tattoos showing on arms maybe applied in prision, ojt or other training lacking, no service provided to my wife and willing to lie to management to protect their job and management naive enough to believe associate.
                            by
                              After a crappy experience @ the 59th & N.May store, this store was like going to a completely dif...
                              After a crappy experience @ the 59th & N.May store, this store was like going to a completely differently company. The staff is more knowledgeable & capable then other stores,they are more attentive & made sure I had every thing I needed & wanted to buy & even priced matched another store on a washer & dryer. Great people at this store & plenty of handicapped scooters charged up & ready to go.
                              by
                              • Verified Purchase
                              • Recommended
                              1 found this review helpful
                              7/15/2021 Receipts said the sale cashier is MICAH This cashier looks like she doesn't even want...
                              7/15/2021 Receipts said the sale cashier is MICAH This cashier looks like she doesn't even want to be there. Doing her job was an inconvenience to her. Basically, she looks like she hated her job. I paid for the things I bought and she didn't even bag it. She just went back to being bored and yawning. I had to bag my own paid items. If Home Depot hires anymore of these type of people, you're going to loss your customers. People with attitudes and no customer service skills should not be hire. Home Deport has failed. Don't hire people with no customer service skills or train your employees better.
                              by
                              • Verified Purchase
                              I would avoid this store like the plague. The personnel is rude, discourteous, unknowledgeable, ...
                              I would avoid this store like the plague. The personnel is rude, discourteous, unknowledgeable, will accuse you of stealing if you purchase a tool chest. If you have a problem locating something, there is no one to assist you even if you have the department paged. The BATHROOMs are more like outhouses, there was no toilet paper in the stalls, it was filthy, it looked as though someone had wiped their backside on the wall. Needless to say I just held it until I got to the gas station.
                              by
                              • Verified Purchase
                              Employees are very helpful and have always shown knowledge into the products at the store Am espe...
                              Employees are very helpful and have always shown knowledge into the products at the store Am especially grateful to Tammy, Carlos, and LaTonya who helped me thru so many home projects over the past 2 years Thank you so much
                              by
                              • Verified Purchase
                              • Recommended
                              1 found this review helpful
                              Great service and wonderful check-out experience with Jeanie Sue who is an asset to the company
                              Great service and wonderful check-out experience with Jeanie Sue who is an asset to the company
                              by
                              • Verified Purchase
                              • Recommended
                              1 found this review helpful
                              Very friendly staff and very well organized, first time in this Homedpeot and was impressed. Fast...
                              Very friendly staff and very well organized, first time in this Homedpeot and was impressed. Fast service
                              by
                              • Verified Purchase
                              • Recommended
                              1 found this review helpful
                              Have worked with this store remotely from out of state, completing purchases over the phone, sett...
                              Have worked with this store remotely from out of state, completing purchases over the phone, setting up delivery and installs for my mom's house. In both cases, associates were really helpful and made the process painless.
                              by
                              • Verified Purchase
                              • Recommended
                              1 found this review helpful
                              This is a great store. It is very convenient for me as I live close by. I like to have my items s...
                              This is a great store. It is very convenient for me as I live close by. I like to have my items sent directly to the store. I prefer it over other home improvement stores. They have lots of items to choose from and in stock.
                              by
                              • Verified Purchase
                              • Recommended
                              The employees are very nice and help you right away!
                              The employees are very nice and help you right away!
                              by
                              • Verified Purchase
                              • Recommended
                              Employees were helpful and nice. Home Depot has everything a person needs for home improvement.
                              Employees were helpful and nice. Home Depot has everything a person needs for home improvement.
                              by
                              • Verified Purchase
                              • Recommended
                              Everyone had great energy & were extremely helpful. Thanks.
                              Everyone had great energy & were extremely helpful. Thanks.
                              by
                              • Verified Purchase
                              • Recommended
                              very organized and friendly staff!
                              very organized and friendly staff!
                              by
                              • Verified Purchase
                              • Recommended
                              Rude employees! Had a receipt to return and item and they refused to scan it. Said it “was out of...
                              Rude employees! Had a receipt to return and item and they refused to scan it. Said it “was out of the return window” when in fact the bottom of the receipt said return window was still good until late AUGUST. Dealt with 3 employees- all snippy and rude. Condescending, clueless, then once we finally were able to get things taken care of, she threw my phone back at me. Disgusting behavior from these “employees” I expected more from Home Depot.
                              by
                              • Verified Purchase
                              APPRECIATE THAT EMPLOYEES STILL WEARING MASKS EVEN THOUGH CITY MANDATE LIFTED. I FEEL THIS WILL...
                              APPRECIATE THAT EMPLOYEES STILL WEARING MASKS EVEN THOUGH CITY MANDATE LIFTED. I FEEL THIS WILL BE IMPORTANT FOR A SHORT WHILE LONGER. STORE WAS CLEAN AND CHECKER FRIENDLY. LINE FOR CHECKER WAS SHORT, BUT ONLY A FEW PEOPLE SHOPPING AT THIS TIME. ONLY THING TO IMPROVE WAS THE NEED TO KEEP A SUPPLY OF CARTS AVAILABLE IN GARDEN AREA.
                              by
                              • Verified Purchase
                              • Recommended
                              Everyone...all 4 employees were like you had friends with you to help in every area. Cashier an ...
                              Everyone...all 4 employees were like you had friends with you to help in every area. Cashier an angel as were the others. Left there with a happy feeling.
                              by
                              • Verified Purchase
                              • Recommended
                              Ken at the pro desk was awesome 5 star all the way. Plus he took his time take care of me and tha...
                              Ken at the pro desk was awesome 5 star all the way. Plus he took his time take care of me and thanked me for my business. Awesome
                              by
                              • Verified Purchase
                              • Recommended
                              Showing 1-30 of 745 reviews

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