Reviews for Turfland #2315

My company buys a substantial amount of material from Home Depot every year. The good folks at this location are ALWAYS on the ball! The Pro Desk (Doug White) at this store is absolutely outstanding. Keep up the great job!

I bought material to make a chicken wheelchair. The lady in plumbing helped me find what I needed, cut the PVC to sizes I needed, even put together to be sure it was cut correctly. All I have to do now is cut material for seat and put on wheels. My lame chicken will heal in style. Second photo is not mine, but I hope what it will look like when I’ve finished it.

Great selection of flowers & the most beautiful mums I’ve ever seen at the absolute best prices in town!

Randall took extra time and effort to answer my questions and show me various options in patio doors making sure that I received the best option. Much appreciated!

I was ordering a product online in the Store, and the staff behind the Service desk took such good care of me. They were totally professional and dedicated to helping me.

Very quick drop off much appreciated. Their follow up survey does not allow me to compliment the delivery person. The survey only asks whether I got greeted or helped in the store and I had to say no without being able to qualify that’s because I was never in the store. This makes the staff inadvertently look bad in the survey. Please add an NA and ask about rating the delivery, which was excellent. Thanks!

I was on the hunt for my first washer and dryer set, and Kim was so helpful and friendly. She wasted no time assisting me and the whole process was done in only 30 minutes. She was such a delight!

I just want to thank the gentleman that guided me to everything I needed. Helped me later with catching up with time ! I hate I can’t remember his name but he was dark longer hair, thinner gentlemen . Even waved at me bye as I was leaving . And to my second visit thank you young lady with helping with finding the right bits !! And several employees helped look for a specific. Dewalt item . And they found it !! Love that . Thank you so much for a great evening st Home Depot . Customer Service is My favorite and yall are rocking it !!!! Keep it up :)))

The parking at this store is terrible and getting worse as they have closed off more of the parking lot. The loading area at the lumber section is always full of vehicles of people not loading. The vehicles that were in the loading area were still there when I left 20 later. The aisles are always crowded with products and in the lumber area they keep orders for pick up so at times you cannot acquire the items you need. I usually try to go to our other Home Depot in town which has ample parking and loading areas.

THere are too many parking spaces reserved for pickup. They are very rarely used and make everyone else park farther away from the store entrance. I go to this store at least once a week and there is very ilttle activity ever in these reserved spots. Open them up!

Awesome store and service is great! The children activities is a great addition.

Lilly and Claire took the time to help ma and answer all my questions. Outstanding job

Could not believe the price of this band saw, and comes with a battery and charger can not wait until I get ahold of this saw

Everyone I've asked help from we're great.

If you’re looking for appliances, go see Julie! She is so helpful and if she doesn’t know the answer to your question, she will certainly find the answer for you!!

I special order from Home Depot frequently and they always get my order right!

it's on its way to store, but with the help I received I'm not worried that the part won't be correct.

Management needs replaced poor customer services

The employees at Home Depot Harrodsburg Road are very helpful. Jack in electric, Judy in plumbing and Lisa at check out are really good. Will go across town to go to this store.

Always helpful and friendly, every visit!!! My “go-to” store to “fix stuff.” Mapreader

First time of disappointment was they were going to come out and check my water and give me a $50 gift card. They did not give me the gift card, although he did come out and check my water. Second disappointment, I bought a garbage disposal and they were supposed to call me for insulation and never did. 4 days later I called Home Depot and he said I wasn't even in the system to have somebody come out! Hopefully, by me calling, I will get schedule this time. We'll see...

You should train for 90 days each employee on customer service, they don't care whether they help you or not. To 90% of them it's a pay check.

We shop at hd alot , most times 2-3 trips a day and it really os a big help to get checked out as fast as we do , now the other hd on richmond road ..good luck there ... not once have i been able to get an online or phone in order pulled for me , i have to do it myslef .... about 4 times now it sucks something needs changed there

The gentleman that waited on us was very pleasant. We knew what we wanted so that made it easy

No one came to help after being paged to aisle 15. Very disappointed.

I have shopped Home Depot Turfland for many years. The selection and prices are good and the store personnel are great ! Almost always find exactly what I am needing in all departments and truly appreciate the professional, helpful and pleasant employees.

I enjoy shopping at the Turfland HD. The staff is friemdly amd helpful and it carries almost all the itwms i need when i need them.

The employees are always helpful, patient and courteous.

Everytime I need a water heater, plumbing pipe cart I have to search for one because 3/4 of them are sitting in aisle loaded with all different types of store merchandise. This has gone on for years. Your main competitor doesn't operate this way. When I'm trying to stay in schedule this is definitely a cussing moment

Found the item quickly due to clear signage.