#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(859)260-9404

Rental Center

(859)260-9410

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2021 Harrodsburg Rd

Lexington, KY 40504

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 548 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (548)
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Showing 1-30 of 548 reviews
Great
Purchase made easy by ordering online and pickup at store.
by
    • Recommended
    Good experiance, What I needed was instock
    Store was clean, staff was friendly and helpful, products I needed were available
    by
    • DIY
    • Recommended
    Great experience
    Wide selection of merchandise of comparable prices of other stores.
    by
    • DIY
    • Recommended
    Great Help in Plumbing
    My husband and I were buying materials for a puppet theater for our church. We had decided to use PVC pipe. The sales associate, Judy Baseline, was very helpful and kind. She was knowledgeable about what materials we would need and how they would be used. It was a fun shopping experience. My husband and I appreciated her patience with us as we filled the aisle with a prototype from smaller pieces of pipe. She also understood we were trying to be as economical as possible. Judy recommended sizes and shapes that we would need. She also quickly selected the multiples that were required. Her service may have helped our marriage. We didn't argue over what was needed. Thanks, Home Depot
    by
    • DIY
    • Recommended
    PLENTY OF STAFF- JUST DIDNT KNOW PRODUCTS
    I would recommend the store if you know what you are going in for. If have question regarding products or installation I would suggest do own research at others store.
    by
    • DIY
    • Recommended
    Great assistance!
    My boyfriend and I were looking for a variety of items and did not know where to look. Two different associates approached us at two different times, asking if they could help us. They both led us personally to the aisles and items that we sought, and they were very knowledgeable and helpful! Great help!
    by
      • Recommended
      Great building store with Great customer associates.
      Really great building store with great store associates!
      by
      • DIY
      • Recommended
      GREAT HELP FROM EMPLOYEE
      i WENT THERE TO BUY 2 STORM DOORS FOR MY HOME. THE ASSOCIATE THAT TOOK CARE OF MY ORDER WAS VERY HELPFUL AND WAS A PLEASURE DOING BUSINESS WITH. HIGHLY RECOMMEND RANDALL STROTHER IN THE DOOR DEPARTMENT.
      by
        Great store experience
        Was looking for light bulbs. Asked for an associate to help me select, since the products have changed. He was very helpful. Checkout was a breeze.
        by
          • Recommended
          Kitchen countertop/Isalnd Design
          The kitchen designer for our Lexington Store was more than helpful. She provided visual detail as well as cost savings when and where it was available. I will be sharing my experience with others who are interested in this sort of home remodel project.
          by
            • Recommended
            Easy trip
            The only clutter was the amount of customers in the aisle. I encountered four associates on the sales floor and they were all polite, friendly and helpful. My cashier was fun and actually had a conversation so I was not awkwardly standing there while they ran everything up. I appreciate a store that hires friendly people and trains them well. Definitely would recommend this location to anyone.
            by
            • DIY
            • Recommended
            1 found this review helpful
            garden center
            great help and staff that knows the best product for me
            by
            • DIY
            • Recommended
            Great trip
            I was very happy with the associates that went out of their way to help me. Find everything I needed.
            by
            • Pro
            • Recommended
            Could have been better.
            Associates not knowledgable about their products / section.
            by
            • Pro
            2 found this review helpful
            Very satisfied.
            I got help in the tools department and the gentlemen was very helpful in helping me find what I needed. The cashier that checked me out was Erin and besides I left she made sure that I had all of the items that I needed. She was very quick in scanning all of my items. I was very happy with the overall kindness of the whole store. I will definitely be coming back.
            by
              • Recommended
              Helpful store
              Store employees are knowledgeable, friendly, and eager to help. There's a sense of community among the employees. I've been shopping there for more than 10 years and never had a bad experience with any exchanges or returns. Products have consistently high quality.
              by
              • DIY
              • Recommended
              Not Very Customer Centric
              Displeased with self checkout and no associate available to check out or help load 40 lb salt bags
              by
                1 found this review helpful
                Kitchen Cabinets
                Ordered kitchen cabinets and got great help. Thumbs up best experience ever
                by
                • DIY
                • Recommended
                hardware
                Had a very good experience with the staff. Very knowledgeable and helpful.
                by
                  • Recommended
                  Fast
                  The paint department is very knowledge. I really appreciate their help.
                  by
                  • DIY
                  • Recommended
                  Happy and helpful
                  Though my request for location of product was a minor item, associate knew exactly where to send me. Each person-associate in store seemed focused and happy. Quickly in and out with the desired products. Thanks
                  by
                  • DIY
                  • Recommended
                  associates
                  The associates are not only helpful but if they don't know, they will find someone who can help.
                  by
                    • Recommended
                    frustrated visit today
                    I WAS VERY DISAPPOINTED THAT THE OIECE OF PLEXIGLASSS I pircchased could not be ct for me. I WAS TOLD WHAT TOL T OK USE BUT IN THE END, the plexiglass cracked. I figured that theucut wood for people, wh y not plexiglass.
                    by
                    • DIY
                    Store Associate made appliance shopping easy!
                    I do not like to shop, but the associate in Appliances who helped me made the whole experience easy. She was knowledgeable about products and quickly understood what type of product I needed. I am very thankful for this experience and will encourage others to seek out her help!
                    by
                      • Recommended
                      Customer Service
                      When needing help with blinds 2 associates went above and beyond making sure our needs were not only met but we were happy with the end results. This store has always been above and beyond on customer service in comparison to surrounding competitors which is why I repeatedly come back.
                      by
                        • Recommended
                        Great Experience!
                        Great Home Depot store. My kids and I love the kid's craft Saturday's on the first of every month.
                        by
                          • Recommended
                          Knowledgeable help offered! Pleasant experience!
                          I was pleased to be APPROACHED by an associate who offered overtly to help me. I was amazed at her knowledge of my project needs and that she saved me another trip back by knowing another piece I needed in the plumbing department, saving me grief, and sending me home with the right items for my husband, who had been working on projects all day. Then she knew a lot about tools I picked up on the same trip. Solved my problems, made my trip quicker and saved me another trip. All good stuff! Yay!
                          by
                          • DIY
                          • Recommended
                          A real one stop shopping
                          I travel more than 30 miles to get to my Home Depot. Sounds like a lot travel but, saves me money and hasle free.
                          by
                            • Recommended
                            Need more staff like this store has in other stores
                            Very quick & easy getting help outside loading and the cashiers are fast and pleasant.
                            by
                            • DIY
                            • Recommended
                            Martin helpful and kind
                            Martin was able to help me with a problem and then walked me to the aisle to find the item I needed. He was very kind and didn't mind at all to help me
                            by
                              • Recommended
                              Showing 1-30 of 548 reviews

                              Nearby Stores

                              Find Another Store

                              2397 Richmond Rd

                              Lexington, KY 40502

                              4.41 mi

                              Rental Center

                              Pro Service Desk

                              (859)335-7408

                              Mon-Sat: 6:00am - 10:00pm

                              Sun: 8:00am - 8:00pm