#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(818)756-3564

Rental Center

(818)756-3570

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 9:00pm

Curbside:
09:00am - 6:00pm

Location

16800 Roscoe Blvd

Van Nuys, CA 91406

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Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.4 out of 506 reviews
86%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (506)
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Showing 1-30 of 506 reviews
Great customer service from Denise from plumbing. The store is well organized and clean.
Great customer service from Denise from plumbing. The store is well organized and clean.
by
  • Verified Purchase
  • Recommended
The associates in appliances are great at what they do. Yessenia is awesome! :D
The associates in appliances are great at what they do. Yessenia is awesome! :D
by
  • Verified Purchase
  • Recommended
I had a great customer service and I was very happy that I found everything that I need it for my...
I had a great customer service and I was very happy that I found everything that I need it for my diy project. Denise from plumbing made my experience very pleasant.
by
  • Verified Purchase
  • Recommended
Store is nicly kept clean. Easy to find items. Friendly associates. Got a lot of help from the em...
Store is nicly kept clean. Easy to find items. Friendly associates. Got a lot of help from the employees.
by
  • Verified Purchase
  • Recommended
Always a pleasant and successful experience
Always a pleasant and successful experience
by
  • Verified Purchase
  • Recommended
This is our home depot to visit for all our needs. Garden, masonry, cleaning products, for inside...
This is our home depot to visit for all our needs. Garden, masonry, cleaning products, for inside and outside. We have never had a problem or concern about Van Nuys home depot. The employees are ALWAYS helpful, knowledgeable, kind.
by
  • Verified Purchase
  • Recommended
Great customer service.
Great customer service.
by
  • Verified Purchase
  • Recommended
Great service!!!
Great service!!!
by
  • Verified Purchase
  • Recommended
Thia store always has a great selection of cut flowers
Thia store always has a great selection of cut flowers
by
  • Verified Purchase
  • Recommended
The paint department is consistently on their game.
The paint department is consistently on their game.
by
  • Verified Purchase
  • Recommended
This is a big store that has a bigger selection of products than some other locations. Many of th...
This is a big store that has a bigger selection of products than some other locations. Many of the people there are very skilled in their fields, so they helped me choose the right products, especially the tool rental crew. They are always fantastic.
by
  • Verified Purchase
  • Recommended
The only problem I had on this trip was the 3/4" pvc pipe were mixed in with the 1/2" ones. The ...
The only problem I had on this trip was the 3/4" pvc pipe were mixed in with the 1/2" ones. The difference may be obvious to some but it's difficult for me to look at them and tell the difference without searching for what is marked on the pipes. Several isles were blocked by those ladders the store uses to stock and get items but they were unattended, just sitting there in the way.
by
  • Verified Purchase
  • Recommended
love Home Depot in Van Nuys (Roscoe store) feel like home and very friendly.
love Home Depot in Van Nuys (Roscoe store) feel like home and very friendly.
by
  • Verified Purchase
  • Recommended
Thank you to Mr. Armando ASM and Mr. Rickey E. for their assistance. The deserve promotions.
Thank you to Mr. Armando ASM and Mr. Rickey E. for their assistance. The deserve promotions.
by
  • Verified Purchase
  • Recommended
We had work to do but home depot made it fun!!.very helpful staff n knowledgeable. A variety of c...
We had work to do but home depot made it fun!!.very helpful staff n knowledgeable. A variety of choices of brands n color n design n sizes too!! If i think of something... for sure home depot would have it!
by
  • Verified Purchase
  • Recommended
The store had a good selection of plumbing fixtures I was interested in (kitchen faucets) laid ou...
The store had a good selection of plumbing fixtures I was interested in (kitchen faucets) laid out in a logical manner and well labeled so I could easily find my selection. Thanks!
by
  • Verified Purchase
  • Recommended
I am a new homeowner in this area, I would certainly appreciate more of the assistance I have rec...
I am a new homeowner in this area, I would certainly appreciate more of the assistance I have received from Informed Home Depot Assistants so far. I may just be lucky, but, their Experts have saved lots so far. Thanks, Rick in Dept 25, Plumbing, Paint, Lighting, Garden Departments. Well Done. Just ordered my Grill and accessories for in-Store pickup today. Saves time..
by
  • Verified Purchase
  • Recommended
Decent store and good customer service!
Decent store and good customer service!
by
  • Verified Purchase
  • Recommended
Great customer service. Quick checkout
Great customer service. Quick checkout
by
  • Verified Purchase
  • Recommended
Excellent
Customer service that I was provided although the items I needed were not in stock associates such as Antonia at the returns desk was a big help
by
    Excellent customer service. all employees are very helpful and they always go out of their way to...
    Excellent customer service. all employees are very helpful and they always go out of their way to help you.
    by
    • Verified Purchase
    • Recommended
    I had a great experience at my Home Depot store again this weekend! The workers are very friendl...
    I had a great experience at my Home Depot store again this weekend! The workers are very friendly and quick to help...they make it easy for me to find what I need quickly.
    by
    • Verified Purchase
    • Recommended
    This is generally a great store, I have the option of using other Home Depot's close by but chose...
    This is generally a great store, I have the option of using other Home Depot's close by but chose to shop here. Thank you.
    by
    • Verified Purchase
    • Recommended
    VanNuys Store
    First time to shop in VanNuys branch as items we were looking for was out of stock at Panorama branch. Surprised to see they have stocks in van Nuys and I was glad I went. I actually didn't interact with any sales person in the store except for the cashier. It was fast - we went in and out for like 15 mins and we're done.
    by
      Great experience
      Yoselian at the Oro desk was super friendly and very helpful. I hope I can work with her again! Thank you!
      by
        It was a pleasure to come to this store. The sales lady was so helpful and went out of her way to...
        It was a pleasure to come to this store. The sales lady was so helpful and went out of her way to help me and get the product down for me. I came home and told my girlfriend how impressed I am was with all her help!
        by
        • Verified Purchase
        • Recommended
        The Van Nuys Store is a friendly place to do business. Its staff is always there to help and give...
        The Van Nuys Store is a friendly place to do business. Its staff is always there to help and give suggestions where as The Canoga Park store does not want customer's business, the manager, Juan only has excuses for lack of customer service. I drive out of my way to go to this store because it has what I need and is clean and neat.
        by
        • Verified Purchase
        • Recommended
        This Home Depot has the best GARDEN DEPARTMENT. Go visit it!
        This Home Depot has the best GARDEN DEPARTMENT. Go visit it!
        by
        • Verified Purchase
        • Recommended
        Timothy is Great!
        Just had the nicest experience at this Home Depot. Associate Timothy went out of his way to answer my questions, give me thoughtful advice on products and even helped save me $10 when I checked out! It was so refreshing to talk to somebody who didn't get condescending and really seemed to have my best interest at heart. Thanks again! I'll definitely be back!
        by
          Selister was very polite and considerate. He explained everything I needed to know about my purch...
          Selister was very polite and considerate. He explained everything I needed to know about my purchase. I received excellent service.
          by
          • Verified Purchase
          • Recommended
          Showing 1-30 of 506 reviews

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