#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(845)346-4400

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

474 Route 211 East

Middletown, NY 10940

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 459 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (459)
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Showing 1-30 of 459 reviews
CHECK OUT PERSONS ARE VERY NICE AND VERY HELPFUL. SOME OF CUSTOMER SERVICE (RETURN) SIDE OF PERSO...
CHECK OUT PERSONS ARE VERY NICE AND VERY HELPFUL. SOME OF CUSTOMER SERVICE (RETURN) SIDE OF PERSON CAN BE NICER. I HAD LITTLE DISSATISFACTION WHEN I HAD RETURN ITEMS AND ORDER ON-LINE ITEMS. THE LADY THAT I HAD WASN'T UP TO THE SPEED HOW TO ORDER THINGS IN TIMELY MANNER. IT WAS ANNOYING. IF I GET SAME LADY WITH SAME PROBLEM NEXT TIME I WILL COMPLAINT IT. OTHER THAN THAT THEY ARE VERY HELPFUL AND NICE TO DEAL WITH.
by
  • Verified Purchase
  • Recommended
Well managed store helful employees.
Well managed store helful employees.
by
  • Verified Purchase
  • Recommended
Always find the employees friendly and helpful.
Always find the employees friendly and helpful.
by
  • Verified Purchase
  • Recommended
I had stopped going to Home Depot, but my trip on 11/19/17 and experience I had with the employee...
I had stopped going to Home Depot, but my trip on 11/19/17 and experience I had with the employee Diane M (dxm4007) has changed my opinion of Home Depot and I will now return to this store. I used to think they only catered to Contractors, but Diane understood true Customer Service and went out of her way to make me feel like a valued customer.
by
  • Verified Purchase
  • Recommended
This home depot really understands what customer service is all about thanks again guys
This home depot really understands what customer service is all about thanks again guys
by
  • Verified Purchase
  • Recommended
Store service in the lighting section is very helpful. I always like this store much better then...
Store service in the lighting section is very helpful. I always like this store much better then newburgh!
by
  • Verified Purchase
  • Recommended
Big store and Very Very friendly associates
Big store and Very Very friendly associates
by
  • Verified Purchase
  • Recommended
If your in the market for windows or other mill work you should check this location out! They ha...
If your in the market for windows or other mill work you should check this location out! They have a great assortment of products, very knowledgeable staff and competitive prices.
by
  • Verified Purchase
  • Recommended
The Wallkill store is consistently excellent!
The Wallkill store is consistently excellent!
by
  • Verified Purchase
  • Recommended
One of the best Home Depot stores that I have visited. Staff is always friendly and willing to he...
One of the best Home Depot stores that I have visited. Staff is always friendly and willing to help you. They even remember your name when you come as often as I do.
by
  • Verified Purchase
  • Recommended
I appreciate the education and information that Diane M. offered in appliances, she has made our ...
I appreciate the education and information that Diane M. offered in appliances, she has made our decision an easy one, and was a pleasure to work with , thank you. .
by
  • Verified Purchase
  • Recommended
Clean and nice personal friendly and courtesy
Clean and nice personal friendly and courtesy
by
  • Verified Purchase
  • Recommended
The store was clean, neat and well stocked. I also found the employees to be very helpful and att...
The store was clean, neat and well stocked. I also found the employees to be very helpful and attentive to my needs.
by
  • Verified Purchase
  • Recommended
Helpful, fast service. I have not ever waited long for assistance in this store.
Helpful, fast service. I have not ever waited long for assistance in this store.
by
  • Verified Purchase
  • Recommended
I had a great experience, Cedric was very helpful and extremely patient. You need to hire more pe...
I had a great experience, Cedric was very helpful and extremely patient. You need to hire more people like him!!!
by
  • Verified Purchase
  • Recommended
Great store, very friendly, helpful staff. We found everything we needed. Thanks
Great store, very friendly, helpful staff. We found everything we needed. Thanks
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The store was neat and tidy. The associate was very friendly and willing to help. I also was very...
The store was neat and tidy. The associate was very friendly and willing to help. I also was very pleased with the cashier service. There was a customer a head of us and was a little slow and she was very patient with him and Apologized to us for him taking so long, I smile and said it’s ok. Over all I had a pleasant experience in homedepot.
by
  • Verified Purchase
  • Recommended
Helpful staff assisted me in locating inusaltion equipment. Helpful staff always makes shopping a...
Helpful staff assisted me in locating inusaltion equipment. Helpful staff always makes shopping a pleasure. Plenty of needed items always in stock. I look forward to my next trip to the Middletown Home Depot location.
by
  • Verified Purchase
  • Recommended
Phil in plumbing
Phil in plumbing was outstanding at helping us piece together our plumbing issue! He is truely a valued asset at your facility!
by
    The store was clean and the help I got from Sarah from the windows and doors area was great .Tha...
    The store was clean and the help I got from Sarah from the windows and doors area was great .Thanks again on all the help you gave me.
    by
    • Verified Purchase
    • Recommended
    I needed blinds and Nyalll helped me pick out and order what I needed. Very nice experience I wou...
    I needed blinds and Nyalll helped me pick out and order what I needed. Very nice experience I would go there to get blinds
    by
    • Verified Purchase
    • Recommended
    They are very friendly and helpful
    They are very friendly and helpful
    by
    • Verified Purchase
    • Recommended
    The associates were eager to help. I had a very pleasant experience and highly recommend this store!
    The associates were eager to help. I had a very pleasant experience and highly recommend this store!
    by
    • Verified Purchase
    • Recommended
    GOOD SELECTION OF MERCHANDISE
    GOOD SELECTION OF MERCHANDISE
    by
    • Verified Purchase
    • Recommended
    The had the nicest employees and organized shelves.
    The had the nicest employees and organized shelves.
    by
    • Verified Purchase
    • Recommended
    Service
    1. To me service is very important. Donna @ PRO SERVICES Is very patient with every customer and she takes her time. very important. Diane, Cashier Is a pleasant and kind person.note when you leave your happy that you just shopped at this store with great customer service. P.S if you can Relay this Message for me to all your employs in the Middletown home depot thank you for everything you do for me every time I Shop at this store it reminds me there are people Who care. Thanks again szi
    by
      Customer service
      Good people.I visited other home depots this one the best one ever.
      by
        because of the customer service clerk Ms. Amanda
        because of the customer service clerk Ms. Amanda
        by
          GREAT STORE
          In this store you will not be wondering where the employees are when you need assistance. They are friendly and ready to serve. Great customers service experience and a great variety of goods.
          by
            this store is neat and clean with courteous associates. Check out was fast and effortless.
            this store is neat and clean with courteous associates. Check out was fast and effortless.
            by
            • Verified Purchase
            • Recommended
            Showing 1-30 of 459 reviews

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