#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(845)346-4400

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

474 Route 211 East

Middletown, NY 10940

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Curbside Pickup with The Home Depot App
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Customer Store Reviews

  • 4.6 out of 459 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (459)
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Showing 1-30 of 459 reviews
These Folks Are the Best
I have never left #1242 Middletown with a good feeling regarding my purchase and my experience. Always a smile, friendly greeting, and kind word. I like that!
by
    service
    Whenever I shop at Middletown, NY Home Depot I am not disappointed : ) I actually like going there to shop because they have almost everything I need and they are very helpful if I can't find something.
    by
      • Recommended
      Great experience
      Unfortunately had to purchase a new refrigerator. Went in later in the evening and still towards the end of a busy work day received exceptional service. We were able to buy and set up delivery with Tanya.
      by
        • Recommended
        Great Staff
        The staff was very friendly, helpful, and professional during the the spent with me.
        by
          • Recommended
          Great store
          They are so helpful there
          by
            • Recommended
            Great customer service
            When I went with the family to buy supplies for bathroom pipes for plumbing and fixtures. We had a young lady who was an expert in this area. She was so knowledgeable I asked as another female has she been doing this work for years. She stated the training is amazing and Home Depot taught her. Good Jon home depot. You have a outstanding training program.
            by
              • Recommended
              Propane Grill
              I stopped in this location to purchase a new propane grill. The sales staff was knowledgeable and super friendly. Nick and Eddie were amazing and they helped me choose the write grill for my backyard patio!!!
              by
                • Recommended
                Great customer service
                Christina the cashier was very friendly and helpful upon check out. We appreciated her warm greeting and smile.
                by
                  • Recommended
                  Customer Service At It's Best
                  I stopped in to purchase a battery operated lawn mower. I was directed to lawn and garden and told to speak with Steve. Steve was able to confirm what I had read online about the different types and then helped me pick out the model. He went and grabbed a cart for me and loaded up the box that was least damaged. He then walked with me pushing the cart over to the pressure washers and helped me select one of those. On our way to the hoses and extension cords, he helped a customer get a bottle down from a high shelf. He stood with me through checkout and then helped me load it all in my car! Customer service at it's best! Please please please give this man a raise and have other employees take note...he made my day! Also......the mower is awesome!
                  by
                    • Recommended
                    Helpful and courteous staff
                    I came to the store looking for various items and was greeted by a store associative who helped me find the item and suggested another product as well for my project that was needed.
                    by
                      • Recommended
                      Greatful!
                      I can say that I’m happy that Wallkill has such a great store. Every time I go in there they have what I want. We’ve used this location for our home improvements like the entire bathrooms, entire kitchen, all interior and exterior doors. Preparing to upgrade the flooring this year. Just keep up the great work
                      by
                        • Recommended
                        Need a kitchen consultant?
                        Barbara Nielsen is the consultant to go to for your renovation needs. She made it easy. She's knowledgeable, answers all of your questions, because she actually knows the answers and is a pleasure to speak to. She made heads or tails out of my drawings and measurements (I write with my feet), I'm sure she can do the same for you!
                        by
                          • Recommended
                          Refrigerator purchase...
                          I recently purchased a refrigerator from Home Depot Store #1242 Middletown. I had a great experience!
                          by
                            • Recommended
                            Backsplash Tile Supplies Were Great
                            We have been searching in stores and online for a backsplash to match our new countertop and the selection and quantity were impressive at HD in Wallkill, NY.
                            by
                              • Recommended
                              Super prices!
                              We surprised to see the items what we needed for our new house
                              by
                                • Recommended
                                Susan Brechner-Nocera (The Millwork Specialist Employee)
                                I’m very very satisfied with her like I appreciate her explaining us things because of theses things are new for me and she literally explained it perfect and I love it! Amazing work and if I was the boss I would’ve promoted her for the whole year because we need more people like her. She’s wonderful and I will definitely come back with her if I need things related to what she works and I will most definitely recommend her to my friends and family if they need anything that she works. She doubles check making sure everything is fine before prints it out, she circles things making it obvious to look at if incase we need to look back at it. Her vibe is so perfect like as soon as you ask her for your help you can feel she’s welcoming and kind and you just automatically know shes perfect if I need help!!
                                by
                                  • Recommended
                                  Problem with new Home Depot Credit Card discount
                                  Your employees named fixed everything so I could the purchases. They are: Tanya Montalvo....Regine Mgr and Todd Weeks
                                  by
                                    • Recommended
                                    Knowledgeable and Helpful Staff
                                    We had several questions about replacement items and installation. The staff members at the Middletown Home Depot were kind, patient, knowledgeable and helpful. The variety, quality and prices of the items, we needed, were good.
                                    by
                                      • Recommended
                                      EXCELLENT EMPLOYEES
                                      Due to the amazing employees at the Middletown store, 3 in particular, I will mostly shop here.
                                      by
                                        Great store and great employee team
                                        I had a problem at store with a gift card and store manager, Todd and Nicole helped and guided me through the process. I am very pleased with their professionalism and kindness.
                                        by
                                          • Recommended
                                          QUDOS TO TODD AND LISA
                                          EXCELLENT CUSTOMER SERVICE RECEIVED TODAY FROM LISA AND TODD!!! WENT ABOVE AND BEYOND IN GETTING ME EXACTLY WHAT I NEED AND AT A DISCOUNT!!!!
                                          by
                                            • Recommended
                                            has everything i need
                                            great appliances, I bought a dishwasher and it works great ,many to choose from.
                                            by
                                              • Recommended
                                              Great customer service.
                                              I will be coming back to this HD store and will be asking specifically for Odalis. He was very knowledgeable in the paint department and answered every question i had.
                                              by
                                                • Recommended
                                                Great Customer Service
                                                Howie in plumbing was great! Helped me find everything I needed and was nothing but friendly.
                                                by
                                                  • Recommended
                                                  Fantastic assistance
                                                  I had to have many lumber cuts and it didn't faze Colin in the lumber dept. He was helpful and patient.
                                                  by
                                                    • Recommended
                                                    Solar deck caps
                                                    Great product. Bright solar light
                                                    by
                                                      Excellent customer service
                                                      Was provided excellent customer service from a gentleman named Odalis, he went above and beyond on helping me find what i needed as i couldn’t find what i needed he approached me and asked if i needed assistance.
                                                      by
                                                        • Recommended
                                                        Paint Department
                                                        Was not happy with the quality of the paint I purchased. When I opened the can you use it the next day it was full of ‘skins’. Will get my paint somewhere else in the future.
                                                        by
                                                          John from plumbing May 14
                                                          Old guy john held it down, was helpful and knowledgeable about everything even though we interacted for about 5 minutes, didnt point to where the product was and walk away, he walked me to the product and picked it out for me !!! I appreciate that ohdee
                                                          by
                                                            • Recommended
                                                            Very helpful associates
                                                            I have visited this store for at least 30 years and everyone is always super pleasant!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 459 reviews

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