#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(907)352-2402

Rental Center

(907)352-2408

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1255 E Palmer Wasilla Hwy

Wasilla, AK 99654

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 449 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (449)
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Showing 1-30 of 449 reviews
DELIVERY NOT GOOD
almost every single one of the deliveries were messed up on time or amounts. And totally screwed up the build.
by
    Hire a night crew.
    Isles are Invariably blocked for safety purposes. Pro tip: Order online. Buy 20% extra and return that warped, cracked and twisted lumber. on your next trip.Oh and if you are brave, go ahead and march down those blocked isles. There is usually no-one there anyway.
    by
      • Recommended
      Great people
      Been using this store for over 2 years. Every time I go in they are happy to help and go out of their way to help me. The managers have done a great job hiring great people.
      by
        • Recommended
        Great features
        We bought our Vissani refrigerator during the fourth of July weekend. It is comparable to other brands we initially had in mind. We a happy with our purchase.
        by
          • Recommended
          Excellent customer service
          After shopping around at several stores, we purchased our kitchen and laundry appliances at Home Depot. The prices were about the same as other stores, but the customer service went above and beyond. Scot was friendly and knowledgeable.
          by
            • Recommended
            Excellent Customer Service
            The staff in the Wasilla Home Depot always exceed our expectations. It is a pleasurable experience shopping in this store.
            by
              • Recommended
              Tommie and Jackie - Exemplary Employees
              I placed a sizable order ($,1300+) for building materials to be delivered. When fulfilling my order, I was notified by Tommie the store was short items via voicemail. When I called the store back, I spoke with Jackie, who worked with Tommie and myself to find a suitable replacement. As the suitable replacement would delay the delivery of the building matertials, Tommie and Jackie utilized their "magic" to find a way to get the replacement items on the delivery order as scheduled, without any additional cost. Both were clear and concise, professional yet friendly and extremely helpful. I will be contacting and requesting for either of these fine folks for my next project order!! Thank you Tommie and Jackie!!!
              by
                a great improvement within the store.
                I quit using Home Depot in 2017 because of a rude kitchen designer in a manager which supported her rudeness. Recently, I found myself compelled to return to that Home Depot and was pleasantly surprised in the changes that were immediately noticeable within the store, including the demeanor of the associates. All I can assume is that the management has changed in this period of time
                by
                  • Recommended
                  Employees were exceptional
                  Suzette and rest of the crew were amazing
                  by
                    • Recommended
                    Great store
                    When I go to this store the people were always friendly and eager to help for what ever I was looking for
                    by
                      • Recommended
                      Mulch madness
                      I went to Home Depot because I got an email that said I could buy 5 bags of much for $10. When I got to the store the mulch was marked $3.33 per bag. When I asked the store representative about this discrepancy in price, they honored the email price I showed them on my phone and helped me load the product in my vehicle. It was a great experience. I will definitely be back and appreciate that they listed and didn't brush me off with my questions and concerns.
                      by
                        • Recommended
                        Excellent
                        The store associates are super nice and very friendly and helpful
                        by
                          • Recommended
                          Return customer service sucks
                          Yolanda’s attitude was very poor
                          by
                            great customer service
                            We purchased front and back doors for our home and special ordered both. the whole process working with the guys in the millwork department to the cashiers that completed the sale was exceptional. Would definitely shop this store again.
                            by
                              • Recommended
                              Lan the Cashier is excellent!
                              I went to the Wasilla Home Depot today to make some keys and from the moment we walked in the front door, it was a lovely experience! They have shopping carts with cars on them for kids to ride in and pretend to drive a car! The key making process was quick and easy and an associate saw me and helped me within 1 minute of standing at the key making machine. Me and my daughter decided to make some rounds in the store to get the most use and fun out of the car shopping cart. Every employee we saw was smiling and friendly and helpful and we were offered help multiple times. When it was time to check out, a lovely worker named Lan was right there to help us and really went above and beyond to make us feel welcome and happy.
                              by
                                • Recommended
                                All employees were very extremely helpful helping me search for the items I needed.
                                I like shopping at Home Depot, because when I call in advance to find out if they have a certain item, they do answer their phone, and answer my questions
                                by
                                  • Recommended
                                  Great place
                                  I always love going to home depot. One project always have what I need to find another.
                                  by
                                    • Recommended
                                    I love this store!
                                    I do all my shopping at the store. I have always had a pleasant experience with great customer service, great prices, and been able to accomplish what I was looking for in short order because of your wonderful staff!
                                    by
                                      • Recommended
                                      Great Shopping Experience!
                                      www.AlaskanGuy.com !!
                                      by
                                        • Recommended
                                        Thank you for good prices, great service.
                                        We love our Home Deport store in Wasilla. It's our first choice on products we need that they carry.
                                        by
                                          • Recommended
                                          Tara appliance sales person
                                          Do yourself a favor and buy your appliances from Tara you won't be disappointed.
                                          by
                                            • Recommended
                                            Great place to shop
                                            I love the customer service and friendly atmosphere. It's also nice having the store open early to maximize my work day.
                                            by
                                              • Recommended
                                              Great place
                                              The employees were very helpful and friendly. What we were looking for we found easily.
                                              by
                                                Good store
                                                Love this store, will definitely be back. My only recommendation would be to fix the bag situation during checkout. Every time I have gone in there, I have not received a bag for my items; at times I had a cart full of items and still not asked if I would like a bag. Frustrating. Overall, good store.
                                                by
                                                  • Recommended
                                                  Fantastic Folks
                                                  I am building a small home out of pocket and this particular Home Depot store has been absolutely wonderful. All of the staff have been eager to help and direct and actually solve problems that I have encountered. They are kind and thoughtful and funny too. I like this store so much that I actually got a Home Depot credit card because this location and it's people are so tremendous each and every time I go into this store. Keep up the fabulous community support! You guys make my day!
                                                  by
                                                    • Recommended
                                                    1 found this review helpful
                                                    Sure would be nice if the isles were clean and not full of trip hazards
                                                    I think the contractors and public would appreciate being able to walk the isles and not have to stop every other isle to let someone pass next to them. At least in the main isles.
                                                    by
                                                      Customer service
                                                      I can not say enough good things about how well this store treats it's customers. It is a rare thing to be treated as a valued person... this store excels at it.
                                                      by
                                                        • Recommended
                                                        Great place to shop!
                                                        We’re building a cabin and this store is ALOT better than other stores we’ve been in! Associates are friendly and ask if there’s something they can help with. Store is always clean and has positive energy!
                                                        by
                                                          • Recommended
                                                          1 found this review helpful
                                                          Tool sale availability
                                                          Living in Fairbanks Alaska stores receives limited supplies. Normally over big sale weekends hot items are hard to find. Walking into the Wasilla store everything was still in stock after a couple days of the sale!!! Great spot for people from smaller towns to come to for and not have to worry about them running out as quickly.
                                                          by
                                                            • Recommended
                                                            Paint Department
                                                            The young man working in the Paint department was very knowledgeable and helpful in picking out the corrrect paint needed for my project..
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 449 reviews

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