Reviews for Wauwatosa #4923

The folks here work so hard — they always fix any issues and give me awesome advice. I’m so grateful for all the help with my home remodels!

This store is always cluttered, parking is a joke and often the police are on site due to some event. Only come to this store if I have no other choice

I don’t shop at this store yet I keep getting emails about purchases I made I don’t want my phone number and emailed used on order up for anyone but me

Was told at 8:30, half an hour after the outdoor gardening center opened, that I could not check out my large cart since another employee was not there. Mind you, the 3 employees standing around talking could have helped, but that would be too much of a bother. It is a new low in service, that is for sure.

Been coming here for years and I will continue to do because it's close to jobs that I get. However this is by far the worst location in Wisconsin. The employees are super rude, they usually are low on stock. I NEVER have a order shipped here anymore, everything i did, I go to pick it up and.......broken. I would diffently go to a different location. I like Home depo, just not this store, they need to get a head manager in here and straighten up this place. As stated i go all over south eastern wi for work, I would recommend the head manager from Grafton. He is very good, turned that store around very quickly too.

I don’t feel like the majority of your employees are trained well enough, at this store. There should be no excuses that they have not been there long enough. The weekends are Very important to the consumer. I feel that when I’m there on the weekend nobody knows where anything is or knows anything about the products you sell?

I went to the customer service / return desk to ask where the toilet tools was that and ask can I get some assisted in that aisle which was aisle 22 I asked the young lady at the front desk she had burnt orange braids in her hair and she had colorful eyes study helping me and the other customers that was waiting in line her and another employee with dreads in their hair was talking about another employee and everybody was hearing a conversation and then the employee with the burnt orange braids in her hair what colorful eyes started to get very disrespectful and told me to go find it on my own then I called after I made my purchase to speak with the manager when I asked in the store to speak with the manager but no one will call the manager so when I called up there to the store to make the complaint the manager words to me was I was not there to see it or hear it so I do not know what to believe I told her I can come back in the store and point the person out and tell the whole conversation that they had about another employee and if you have cameras by the cash register you can go back and play it and listen to it and see how they hold it up the line to have their own conversation that was not about work the manager told me she did not have time to do all that and when I told her I will contact corporate the manager hung up on me I would never shop at this store and yes I did contact corporate and yes I did record the conversation and yes I sent corporate the video and conversation

Home Depot is my go-to place for everything I need for my home repair and improvement projects. I appreciate the helpful staff who always makes sure I leave with the right product! As a single female homeowner it's refreshing to experience such great customer service.

Almost every time I go in, I get the strong smell of rancid ditch weed from the customers and the employees. This past weekend I was attacked by a man with a claw hammer in the parking lot over a parking spot because everyone parks wherever they wanted inside and outside the lanes and someone on that day literally stopped their box truck in the middle of the direction of traffic and parked, then went in. I wish I could give less than a star or a negative star. Every time I go it’s terrible, but it is the closest to me. Usually I drive 30 minutes away to go to one outside of Milwaukee.

Grant in appliances is extremely knowledgeable and friendly. Greets me whenever I come into the store. Cash and London at the pro desk were very patient and happy to help.