#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(414)329-2410

Rental Center

(414)329-2400

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

11071 W National Ave

West Allis, WI 53227

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 761 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (761)
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Showing 1-30 of 761 reviews
Good customer service
I had a Lotta issues and I’m disabled. Patti or Tatiana was very kind and very patient with me even though she had a lot of trouble with her computer she really helped me out a lot.
by
    Great help in the paint department
    Julian and Eli Went above and beyond when it came to helping me with my paint! I’m a new homeowner and they went as far as to give me lots of tips and tricks taught me about the pro account and made sure I was super satisfied! Thank you both so much!!
    by
      • Recommended
      Great Service
      Went to Home Depot today to pick up an online order as well as to purchase paint. Customer Service at the check in desk, the paint department and the checkout was exceptional. Employees were friendly, pleasant, helpful and knowledgeable. Sure made our shopping experience easy!!!
      by
        • Recommended
        great experience
        went to the store looking for faucets and was very pleased w the service I got from BOB in the faucet area.
        by
          • Recommended
          Dishwasher purchase
          We purchased a dishwasher and Wes was very helpful.
          by
            • Recommended
            Great store
            nice clean organized store with wonderful employees
            by
              • Recommended
              Milwaukee Muti Tool
              I bought a Milwaukee multi tool and am very happy with it!!!
              by
                • Recommended
                Great Customer Service
                John was very helpful in helping us find paint colors and know the basics we never would've thought of. Head to this store for all your interior painting needs!
                by
                  • Recommended
                  Great Design Consultant
                  If looking for help in designing a home needing cabinets see Tom Dobernig at Home Depot in West allis. He is more then helpful which led to the best experience I have had in years at a major store.
                  by
                    Great customer service/Sale Cashier 42673 Amelia
                    Amelia, Great Cashier, she was patient with customers and steady at same time. Wow! .
                    by
                      Great shopping experience!
                      Both associates who helped me were stellar, and I believe they are great representatives for Home Depot!
                      by
                        • Recommended
                        Lumber needs
                        Had a project I was working on for a display. Went in with to buy some boards that I needed cut to size. Steve in the lumber department was awesome! He configured a way to cut what I needed with minimal waste even taking out some paper to map it out. Appreciate his expertise, friendly demeanor and assistance. I will drive to this location - past a HD closer to home - to go to this store. I even had an employee ask me if I needed help loading my truck in the parking lot. Thanks Steve in lumber and West Allis HD! I’ll be back! :)
                        by
                          • Recommended
                          Worst experience with replacing water heater
                          We purchased a water heater and they came out to install it. The guy left a big mess all over the floors. There was a red water all over floors and stairs. He scratched my floors, stairs, and walls. I spent 2 hours cleaning up. I will never purchase from them again.
                          by
                            Excellent customer service at the pro desk
                            Great Service and advice always provided by the Pro Desk West Allis
                            by
                              • Recommended
                              Great experience
                              Needed a new dryer. Went into the store, very helpful and knowledgeable associate, Wesley, and bought a dryer and was done and out in 35 minutes.
                              by
                                • Recommended
                                Threated Wood
                                Straight and good quality
                                by
                                  Home Depot is an outstanding store with helpful employees
                                  First I had two excellent service members help me. Rod in MET knew the store perfectly and helped me kind two items asap. Then Mari the cashier told the time to be polite and asked me about taking the survey. She was very efficient and helpful .
                                  by
                                    Shopping experience was average
                                    Their is absolutely no customer service at this store. My husband and I shopping in several departments from garden to paints and not one sales person even nodded their head to acknowledge us. They were too busy laughing and joking.
                                    by
                                      Wonderful Flower selection
                                      I recently bought a wide variety of flowers and they are so full and packed with buds, planted well and are thriving. Great store!
                                      by
                                        • Recommended
                                        Best customer service
                                        Kianna at customer service helped me with my cell phone to access my newly purchased credit card so I could make my purchase. Crystal in appliances helped with my purchase of a washer. Additionally, after leaving my cell phone on her desk, Crystal called my landline twice to let me know. Because it was after store closing, she waited outside for me to return to the store to retrieve my phone. So grateful for Crystal to go way beyond what one would expect.
                                        by
                                          • Recommended
                                          Always had what we need
                                          I can come anytime I need anything and it’s always available.
                                          by
                                            • Recommended
                                            Extremely helpful
                                            I purchased carpeting and throughout the whole process the employee I worked with Fran, was extremely helpful and courteous. Took the time with me to answer all my questions. I want to Than her.
                                            by
                                              • Recommended
                                              Great Selection of Flowers at Good Prices
                                              Flower prices have gone through the roof since the pandemic. At Home Depot, they have a large selection and their prices are reasonable.
                                              by
                                                • Recommended
                                                Friendly workers
                                                Ordered 3 flower pots to be delivered:) Wendy and Eddy were very friendly and helpful!:) Things seem improved since a year ago:)
                                                by
                                                  • Recommended
                                                  Best store
                                                  The west allis store is by far the best home depot within driving distance. Very happy employees and knowledgeable
                                                  by
                                                    • Recommended
                                                    What an Experience
                                                    Let me tell you, this is the HD that is better than all the rest. I had an amazing experience here with Carol and an employee who has a Doberman-mix at home, whom I foolishly did not get her name. I have enjoyed my experience at every Home Depot I have ever been in, but this one was the best. I will go out of my to visit this store, and if I am in the area I will find something I need from HD. Not that that will be too hard!
                                                    by
                                                      • Recommended
                                                      Excellent shopping experience at Home Depot
                                                      Wonderful help from cashier Quandasia
                                                      by
                                                        • Recommended
                                                        Excellent store
                                                        Always excellent customer service and a joy to ask for help.
                                                        by
                                                          • Recommended
                                                          I love it when associates are eager to assist!
                                                          I went into Homedepot today and immediately two associates were available to assist in multiple products we were looking for. That just made my day!
                                                          by
                                                            • Recommended
                                                            Great customer service
                                                            I was in a hurry but I wanted a miter saw. When I stopped in an associate helped me find my saw. And I redeemed several forms of payment. The cashier was super friendly and helped me check out in no time. Everyone was unbelievably helpful and friendly
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 761 reviews

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