#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(412)650-3404

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

9971 Mountain View Dr

West Mifflin, PA 15122

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 654 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (654)
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Showing 1-30 of 654 reviews
Poor Customer service
Not selling displays
by
    Not a good trip.
    I needed two light bulbs, one for a ceiling fan light fixture, one for a china cabinet. It took me twenty minutes to find something I could use, while five employees were standing at the end of this aisle talking together. None of them offered me any help.
    by
      False advertisement
      To get 100 $ discount I signed up for a Home Depot credit card was approved was unable to use online due to credit limit when I went to the store the representative was only going to give me 50$ because I couldn’t locate barecode said I used it i had the credit card on me I did find the credit Bar code still couldn’t use the discount due to using a 15% of coupon horrible experience with Home Depot still purchased washer and dryer for over 1700
      by
        Each and every time I have needed help there has been an employee to help me , always satisfied.
        My flowers grew beautiful, and lawn blower & weed whacker R working great !
        by
          • Recommended
          Home projects
          I'm very satisfied with the service I got at home depot Very helpful and very polite
          by
            • Recommended
            Refrigerator purchase
            Very helpful! Very patient! Really knew the product.
            by
              • Recommended
              Helpful employees
              All employees were helpful in finding our items that we were looking for.
              by
                • Recommended
                Check out problems
                It showed I was not in your system
                by
                  Kind employee in paint
                  Gabby H helped me numerous occasions with my paint selections at the West Mifflin PA store. She’s sweet, kind, patient, knowledgeable, and helpful. Give this girl a bonus!!!
                  by
                    • Recommended
                    Shannon at front desk
                    Shannon was awesome at the front return desk and VERY VERY HELPFUL!!
                    by
                      Store policies
                      The store policies should be the same regardless of which store I'm shopping in. I shouldn't have to go to a location farther away because I want to be treated far.
                      by
                        We find almost everything, it is net and clean.
                        I like Home Depot product from all departments, I recently purchased vinyl, good customer service,
                        by
                          • Recommended
                          Worst Shopping Experience Ever!
                          Tried to buy the Ryobi 3000 electric pressure washer at this store last evening. Approached 3 different employees to get assistance. None were interested in helping and closing the sale. Ended up leaving without the pressure washer after an hour of waiting to be helped! Terrible customer service in spite of having plenty of employees wandering the store!
                          by
                            Great service
                            I am very happy with all of my visits to this store over the years.
                            by
                              • Recommended
                              Amanda was awesome!
                              Amanda in appliances was amazing! She went above and beyond to make sure we found appliances that we love. She was very patient and understanding throughout the process and had great knowledge of the products!
                              by
                                • Recommended
                                Great staff! Employees are always very helpful.
                                I visit this location a couple times a week and the staff is always very helpful when answering my questions. The store is very clean and organized in a great fashion.
                                by
                                  • Recommended
                                  Great Pro Desk Service
                                  The best service at the Home Depot. Thay really try to help the customer get the correct items they need in a timely manor.
                                  by
                                    Best customer service
                                    All the employees at this Home Depot are amazing. Every single one of them seem happy to help and they go out of their way to make sure that you are more than satisfied with your shopping experience.
                                    by
                                      • Recommended
                                      Helpful Staff on the floor and kitchen design area
                                      Talia in the Kitchen Design area was extremely knowledge and helpful. I was able to implement the design exactly as designed by Talia with no problems. Thanks Talia!
                                      by
                                        • Recommended
                                        Brett Felix was Amazing
                                        My mother and I recently went to the Home Depot store in West Mifflin, PA, to purchase a new front door for her home. We worked with an employee there named Brett Felix, and he was nothing short of spectacular. Beyond being extremely knowledgeable about the whole process and our various options, Brett was just so incredibly kind, helpful, and patient. We changed our minds a few times during the process, but Brett never flinched. We caught him right before his shift was about to end, but he happily worked with us well past when he was supposed to leave for the day. Honestly, it was one of the best shopping experiences of my life. I think all retail employees, regardless of industry, should model themselves after Brett Felix.... thank you once again, Brett!
                                        by
                                          Kitchen Design purchase
                                          Talia in the Kitchen Design department was awesome and knowledgeable. I am very comfortable and happy with my purchase. She made the process seamless.
                                          by
                                            • Recommended
                                            I was very pleased with Patty’s friendliness and helpfulness
                                            I was in and out of the store in 30 mins
                                            by
                                              • Recommended
                                              Positive experience
                                              Jami was the difference in this visit because she was pleasant and helpful.
                                              by
                                                Always helpful, and stocked with sale items
                                                I went end of July, and I was greeted as I walked through the store. I was helped when I asked for it, and the employees were always knowledgeable, pleasant and professional. This store always seems neat, and orderly, and sale items are stocked well.
                                                by
                                                  • Recommended
                                                  Great customer service!!
                                                  Had a personal shopping associate today. It was amazing! Tori S took one look at my list and helped me check off each item. She even assisted me in scheduling a service that I was not aware you offered. Saved me hours of frustration and aisle searching. If Tori didn’t know the answer she found someone in that department that I could ask. She never talked for me or made assumptions as to what I needed. She listened, helped look and got my list done in an hour. I was dreading coming today. I was very pleased and can’t recommend this service enough. For those of us new to house repair this was ex
                                                  by
                                                    • Recommended
                                                    Employee Michelle
                                                    I keep going back to the West Mifflin Home Depot to look for Michelle because she always helps me with all of my needs no matter how big. Please keep hiring dedicated employees like Michelle.
                                                    by
                                                      • Recommended
                                                      Exceptional Customer Service
                                                      I am having new kitchen cabinets and electric stove installed. Talia Martin was beyond amazing in designing my kitchen, and working with me to get the kitchen I have always wanted. She was extremely knowledgeable, patient and just plain kind. Bob Kohler worked with me to purchase a new stove. He fully explained what I need to do upon delivery, and fully explained the warrantee purchased. They both exceeded all expectations!
                                                      by
                                                        • Recommended
                                                        Good selection
                                                        Good selection of products, employees on floor absolutely useless but had an excellent cashier named Michael who ended up loading my vehicle
                                                        by
                                                          They set a HIGH BAR. Very much approved
                                                          Sprayer pumps and IED BULBS
                                                          by
                                                            • Recommended
                                                            Well stocked store
                                                            Found what I came in for which is usually the case. Shelves were stocked adequately and organized. Helpful polite employees.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 654 reviews

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