#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(713)726-4406

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

11500 Chimney Rock

Houston, TX 77035

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 385 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (385)
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Showing 1-30 of 385 reviews
Great customer service in garden center
Always helpful in garden center in loading mulch/dirt on cart and in the car. Most supplies are available in the store or online. Delivery is usually free and quick.
by
    • Recommended
    Good store but needs security in parking lot
    This store does not have as much selection as other locations and they need security in the parking lot. Two individuals tried to take my dog from me.
    by
      Best employees of any location
      There are more friendly helpful employees at the Westbury store than any location and I visit many of them.
      by
        • Recommended
        Help me
        I would appreciate some knowledge of plants from the employee.. all plants just gorgeous and well taken care of thank u
        by
          • Recommended
          love this store
          Get more people like Meeka she's great
          by
            • Recommended
            Great staff!
            Ask for mgr. Jon and Julissa. Absolute superstars! In reality, all employees are very helpful!
            by
              Excellent staff
              Need to purchase some items for a commercial job and rent a ladder. These people were amazing. They offered to help from the minute I walked in the door. Great staff all throughout.
              by
                • Recommended
                Flooring staff Rhonda has been of great help
                Rhonda is very professional, patient and polite, very experienced
                by
                  • Recommended
                  Thank you
                  Whenever I come to look for a tool, they always have it in this store and that makes me very happy.
                  by
                    • Recommended
                    Always helpful and pleasant
                    The staff at the Westbury store in Houston are so good. Always looking to help, solid product knowledge and they feel like family!
                    by
                      • Recommended
                      The ultimate weapon, great employees!
                      The selection in the store is growing, the merchandise is more organized, and the employees are excellent.
                      by
                        • Recommended
                        Garden Center
                        I purchase all of my garden and lawn care products
                        by
                          • Recommended
                          Door
                          The door master at the door desk was very nice and concerned about my needs answered my questions and detailed all my options for my door purchase Thank you Mr John
                          by
                            • Recommended
                            Need more staff !!!!!!
                            I was not helped when I entered aisle of store .
                            by
                              Westbury # 0578
                              I enjoy coming to this store as I know my way around and if I can't find something there are employees who will show me where something is and therefor saving me valuable time. I want to say thank you to the managers and staff at this store for always so friendly and courteous to me when I am there shopping for my work or myself.
                              by
                                • Recommended
                                Love this store
                                I was able to find what I needed in 10 minutes. I was oriented well by the staff and they went the extra mile to help me.
                                by
                                  • Recommended
                                  Customer service
                                  Customer service is horrible. Nobody trys to help are greet the customers at all. All of the employees are just walking around talking to each other
                                  by
                                    Friendly personnel. Willing to help.
                                    Very friendly and helpful associates, but many are very inexperienced and don't know the layout of the store or where thing are. Overall, most associates are very helpful, but should have a better orientation of departments.
                                    by
                                      • Recommended
                                      Need Appliances?
                                      I highly reccommend Art Straka in Appliances at the Westbury store. Very knowledable and walked me to several different aisles to find the items I needed for my dryer and refrigerator.
                                      by
                                        • Recommended
                                        My experience at Homedepot
                                        I just wanted to say thank you to the store manager and cashier that assisted me with my return. This store has the best team members that I ever met in my life. The team members did not challenge me when I requested to exchange a defective generator for a new generator.
                                        by
                                          • Recommended
                                          Victoria the sweetest cashier.
                                          I bought a grass cultivator yesterday. An assistant took me to the aisle and showed me the product. When I went to checkout, the price was much higher.Victoria then went to double check.I then wanted homedepot to honor the price displayed.Managers were called and the top manager agreed to give me the discount, but the computer wouldn’t !! After many tries and changing computers the price wouldn’t change. Throughout the waiting process Victoria never lost her cool or patience! She made me feel comfortable and even offered to get me some water.Eventually they worked out a way to get the discount for me. Thank You Victoria. Home Depot should be proud of such an employee!!!
                                          by
                                            • Recommended
                                            Customer service
                                            The customer service SUCKS.
                                            by
                                              App works great with a little help
                                              found everything I needed at a discount but couldn't decipher the self-checkout using the Home Depot app for my credit card; Emina saved the day
                                              by
                                                • Recommended
                                                Great Greeting as soon I walked in all of the associates are helpful They engaging when ever I need help finding something
                                                I bought an item 2 weeks ago I don’t remember what but every time go to this store i like how the associates greet me and engaging when ever I need help finding something
                                                by
                                                  • Recommended
                                                  AJ you rock!
                                                  AJ was EXCEPTIONAL! I even told her how I don’t like Home Depot’s because the customer service is bad but she was such a sweetheart! She was so pleasant and welcoming. She was patient and helped me look for an item I needed. Thank you so much AJ!
                                                  by
                                                    • Recommended
                                                    Wonderful Experience
                                                    I usually send my husband to Home Depot. I decided to accompany him and it was a pleasant experience. Everyone was so professional and courteous.
                                                    by
                                                      • Recommended
                                                      CLEAN ENVIRONMENT
                                                      NICE CLEAN SMELLING AREAS TO SHOP
                                                      by
                                                        • Recommended
                                                        Great Customer Service!!!
                                                        I’m not from the Houston area but I Love Home Depot!!! This store was clean the items were neatly stocked and the prices were reasonable and visible. The PRO Raquel at the PRO Desk was second to none!!! I highly recommend this store as well as Home Depot if you need anything for your home, garden, or yard.
                                                        by
                                                          • Recommended
                                                          Great service
                                                          I was shopping for a fridge/freezer. Art Straka was wonderful! I was in and out in no time with exactly what I need. Great job
                                                          by
                                                            • Recommended
                                                            Found the exact bathroom vanity and medicine cabinet with mirror
                                                            Ordered a 48” vanity with top and medicine cabinet with mirror receptacle and digital clock
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 385 reviews

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