Reviews for Western Hills #3822

I shopped at this store on black Friday and what a great experience. The clerks went out of their way to help locate items quickly, check pricing and load items into carts. If an item was sold out, a staff member would look up the inventory to see when another shipment would arrive...consequently, I would be able to make additional purchases on items I wanted today. I actually would rate the experience as the best shopping experience I have ever had at any store ever! Just awesome and fun! The clerks actually smiled when asked for help, like they wanted to make my day. THEY DID!

This store had exactly what I wanted and I was satisfied that the delivery could be done in a timely manner. Janet was very nice and took care of my needs.

If you are looking for flooring ask to see if Bret Barnard is working he does an excellent job.

Great place ! Great people !

Well stocked store, with friendly helpful service.

Short and sweet, it's a very good store ! The help were outstanding , very important these days.....right ?

JIM In millwork is by far the single most knowledgeable and helpful person I’ve had the pleasure to meet at a Home Depot.

great experience, always able to find what I'm looking for never rushed by store employee's able to decide without pressure. and when I need them they are always available. they what I like most about this store and the staff are always friendly.

Employees always go out of their way to help customers.

Very clean store with plenty of help from the Home Depot employees to find what o was shopping for. Also everyone there was very friendly.

They answer their phone politely and always have what I need. Going inside is a breeze because there is always someone there to help out. I love this Home Depot!!!

Friendly and helpful staff.

Again, had a nice and fruitful visit at Home Depot. I am glad and impressed at store employees who immediately come to greet me, are courteous, very knowledgeable about my needs, and walk me through the isles helping me with all items needed. I don't go to other Home Depot stores; did not have the 'home' feel like I do here.

googd store

I recently needed a specialty battery that I simply could not identify. A HD employee, Courtney, went WAY above and beyond in taking it upon herself to research the uniqueness of the battery (it was a silver oxide rather then the typical alkaline) and found a suitable replacement for me. I was (and am) in awe of Courtney's level of care and professional assistance - she is very special and frankly saved the day for me as well as the folks who were waiting for me to find and bring them the battery for their specialty equipment. Thank you Courtney!

This is a store that has been in the area for at least 15 years. It is my 1st choice for home improvement material, garden items, tools and lumber. Many thanks to the staff and management of this location.

My one stop shopping place for all my building maintenance and renovation needs. Staff are always friendly, courteous and go out of their way to help.

Nate from the plumbing department is rude and racists. I would suggest firing him before you end up with a law suit.

I was looking for only 2 products that were completely unrelated and your Employees got me to both of them without hesitation

All associates I encountered were friendly and helpful. I never expected to have such a pleasant experience at a home improvement store.

Great stock and employees that go above and beyond to help you.

I have been going to this store for over 12 years and I will always go to this store because the people are friendly and they helped me with products I needed. The also advises you what you need or do not need. I Love This Store

Staff at this store is amazing. Always helpful every time I go there. I always get what I need and more most of the time.

Of all the Home Depots that I visit I am partial to the one Western Hills.

Nate in the lumber department is an efficient and meticulous gentleman, gets the job done while being constantly tapped for help by other employees and customers.

Friendly, very helpful staff. Always have what I need.

This store has all the things to keep my home in top top condition. The workers are wonderful and are always ready to help me.

This store just does not seem as bright and clean as the Harrison, Ohio store that I live closer too. I have shopped this HD before and I felt the same in the past. Just something that needs a reset or a brighter look.................not exactly dirty, but not really that neat either.

Very good store, always has what I need. The people who work there are always polite and helpful.

Everyone was willing to help. When I asked a question the employee did not just tell me the aisle the item was in, but they showed me where I could find the item. Also, the employee was very friendly.