Filter Reviews By:Rating, Profile, Gender, Age (424)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 424 reviews
Sep 8, 2015
Tool Rental Staff Are Subject Experts
The staff working in the tool rental area are priceless sources of information and advice.
If you're working on a project make sure to consult them.
by
DIY
Recommended
Sep 5, 2015
great paint department
My Home Depot associate was so very friendly and knowledgeable about helping us purchase the correct paint for our bathroom and bedroom. I'll be back again.
by
DIY
Recommended
Sep 4, 2015
Learn how to staff a store
1 register opened, not even the self checkouts were staffed. Isles cluttered with new stock on pallets and carts to be put away. Searched for a department associate for over 10 minutes, never found one. Left and went and ordered from Lowe's
by
Pro
Sep 3, 2015
Not happy
My 8 month along pregnant Daughter & I went to purchase flooring. I Went twice to customer service to ask for assistance, no one ever showed up to help, so she loaded cart alone, told associate what happened, and wasn't offered any assistance to load car.
by
Aug 23, 2015
Hire some check out employees.
Hire some people to check the customers out - a Sunday afternoon and 2 cashiers and 3 self check outs only open.
Takes to long to check out - always other places to shop that may not take as long.
Store employees very helpful in the Appliance part of the store, both ladies very helpful.
by
Recommended
Aug 21, 2015
Great!!
Great location, great employees! very helpful and really organized.
by
Recommended
Aug 8, 2015
Super fast, courteous and knowledgeable staff
When I came into the store, I was in a hurry and the greeting associate seemed to sense my urgency and promptly directed me to where to find what I was looking for. He saved me a tremendous amount of time by not letting me search your many stocked isles on my own. Having enough employees available at any time for my many questions is crucial for the success of any store and I am happy to say your store meets and exceeds that expectation. Thank you and keep up the good work.
by
DIY
Recommended
Aug 4, 2015
Extremely helpful associate!
I received excellent assistance from Diane in the kitchen/bath cabinet department. She made is easy to select Thomasville bath vanity cabinets that will fit my narrow bathroom configuration. She provided many useful recommendations. It was a pleasure working with her.
by
DIY
Recommended
Aug 2, 2015
Great
Great experience, clean store and quick check out.
by
DIY
Recommended
Jul 26, 2015
Customer
Was Very Happy with this Store. The sales Associates are always willing to help, and if they know they don't carry something they are always willing to help direct you somewhere with-out beating around the bush. Thanks team.
by
DIY
Recommended
Jul 19, 2015
overall fair , had to return product and found little to no help with product problem
had to go to another store to have product issue resolved
by
DIY
Jul 19, 2015
Awesome store
Clean and very organized store. Employees helped me find what I needed. I usually shop here with my husband and he knows store well. This time I was by myself and employee went out of his way to help.
by
DIY
Recommended
Jul 18, 2015
This store always has what I need at the right price
The store was well organized, clean and had what I was looking for at a good price.
by
DIY
Recommended
Jul 11, 2015
wonderful customer service
Called and the associate saved the item I needed and saved me time having to look for it when I got to the store
by
Recommended
Jul 9, 2015
This is the place I go to for all of my home "do it yourself" projects.
This store always has the products I need to complete my home improvement projects. I will continue to go here first. It is relatively close and convenient for me to shop.
by
DIY
Recommended
Jul 8, 2015
PAINT DEPT.
People in the paint dept were very nice and helpful .
by
DIY
Recommended
Jul 5, 2015
Easy shopping
Sean made my blind order very easy and informative
by
DIY
Recommended
Jul 4, 2015
Afternoon honey do list
nice store, friendly Associates. Store had a Torn American Flag outside of the Building, I made customer service aware of the problem and within a few days it was replaced. I just hope they properly put it to rest?
by
DIY
Recommended
Jun 30, 2015
Refrigerator retern
Bought a refrigerator at this store for home delivery. When I got home I realized that it would not fit. Went back to the store for an exchange, Although it took about ten minutes for someone to help me, I was still out of the store in less then a half hour. The sales associate was a big help, I gave him all the measurements and he found what i needed fast.
by
DIY
Recommended
Jun 30, 2015
Great Store
Love this store! The associates are always friendly and are always willing to help what ever it takes.
by
DIY
Recommended
Jun 28, 2015
I really liked my experience. hope to buy a lawnmower next time I'm at that store
The store is close to my house and I like that the employees are helpful.
by
Recommended
Jun 28, 2015
Great Store Experience!
Store was organized and had what I needed. Your cashier was helpful, polite and always smiled.
by
DIY
Recommended
Jun 23, 2015
Turned by Frown Upside Down
I placed a special order at the Woodhaven Home Depot store for 4 cabinets. it took 3 weeks for my cabinets to arrive as was anticipated however when they were delivered to my home all 4 were damaged. I was very upset and called the store. Jason, the store manager, at Woodhaven personally ensured me that he would escalate my special order to the manufacturer, and would call me directly as soon as he spoke to the special order expediter. As promised, Jason called me within 24 hours with order confirmation. Further, when my cabinets came to the Woodhave Store, Jason personally inspected them, called me, and then brought them to my home the same day they arrived. Jason turned a very negative experience into a very positive one with his extra efforts. As I am at home depot at least once per week during our home re-model, I seem to run into Jason often, he always acknowledges me, and asks me if I need help and offers a smile. Wow! What a great employee to make the extra effort and recognize the importance of creating positive experiences.
by
DIY
Recommended
Jun 19, 2015
I've never visited a Home Depot that I did'nt just LOVE!
This particular day I was very excited about getting started on a job I had planned in my basement and I found when I asked for help I not only got knowledgeable help, she also gave me a better way to complete the job that was less costly! To me, that was amazing for her to do that. I ended up spending the money I saved on a repair that I have been needing to do for awhile now but couldn't find the extra cash to get it done!!! This associate went over and above in my book!
by
Recommended
Jun 18, 2015
Best place to go for help!
The associates in this store are happy, friendly, and so willing to help! They really seem to enjoy their jobs.
by
DIY
Recommended
Jun 16, 2015
Clean store and friendly staff
Clean store and friendly staff. I found what I needed in very little time.
by
Recommended
Jun 15, 2015
Tool Rental
I was visiting some family for the summer and went to Home Depot not knowing what tool i needed for my project. I let Doc know what i wanted to do. And he gave me the right tool for the job. Doc Was extremely knowledgeable and friendly. I will recommend this store to anyone who needs help with their own projects.
by
DIY
Recommended
Jun 14, 2015
overall great experience
we didn't need any assistance in the store this visit but were asked often by associates if we needed any help. we have needed much assistance while recently updating a rental home and found associates extremely courteous, knowledgeable and helpful in the woodhaven store. our cashier was very polite and helpful while processing our purchase.
by
DIY
Recommended
Jun 11, 2015
Helpful in the Rental Department
My whole overall experience with the Rental Department and specifically Meredith S. was outstanding. She was most helpful and had a great deal of knowledge about the rental product.
by
DIY
Recommended
Jun 8, 2015
Excellent Service
The store employees are very pleasant and helpful and the store was well stocked and very clean. I would highly recommend the Woodhaven Home Depot!!