#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(740)450-9512

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

3787 Home Depot Drive

Zanesville, OH 43701

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 455 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (455)
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Showing 1-30 of 455 reviews
Employee interaction
If you need anything special or any questions answered, look to Shane at the contractor desk. He goes above and beyond to make sure you are complete satisfied
by
    • Recommended
    Very Good Service
    Doug Baker was very helpful with my purchase of a stove.
    by
      Customer Service
      Our customer service was great while cashing out, our experience with the managers on the other hand were terrible. Only putting a 2 because the cashiers were great
      by
        Rested, kind Store Manager
        Aaron Kemp was so kind. He had just come off vacation but seemed genuinely happy to be there! Introducing himself to me and offering to assist in finding what I needed for my job!
        by
          • Recommended
          Handicapped people
          Very rude wanted handicap person walk to another register at other end of store no parking down there because she was lasy I suggest you enter move handicapped parking or move service desk
          by
            1 found this review helpful
            Friendly customer service
            Customer service is out of this world very friendly got in and out of the store in minutes
            by
              Store prices vs Online Prices AREN’T the same
              Warning so this doesn’t happen to you. I looked on the Home Depot app and saw a pallet price for a specific item. When I got to the store I was charged $350 more for the same pallet because I didn’t order online for the same product in store today. Just another representation of the downfall of America. I hope this review will help you be aware that you may end up paying more if you don’t want to order in the app.
              by
                1 found this review helpful
                Friendly employees, willing to help.
                Purchased 10' downspout and other items. I'm 92 yrs old, Cashier Janice carried my purchases to my vehicle which was parked out in lot. So very grateful. I have a bad heart and was really happy for the help.
                by
                  • Recommended
                  Great experience
                  Overall from start to finish, hands down my salesman was better thank yours!
                  by
                    • Recommended
                    Best customer service around
                    I don’t know why but I have avoided Home Depot like the plague, no more. As soon as I walked in I could tell it was going to be better than that other option. The store was clean I seen workers and they were actually very helpful, extremely helpful that I kinda felt guilty. And what I bought was cheaper than anywhere else. Did I mention the super helpful friendly staff?
                    by
                      • Recommended
                      Juanita is sets the service bar high!
                      Despite a Saturday morning rush, Juanita was pleasant and cheerful!
                      by
                        • Recommended
                        Home Depot is our "go to" store for just about eveything, but groceries!
                        We bought a range this week. It is beautiful and exactly what we wanted. Great service made easy.
                        by
                          • Recommended
                          Loud, Obnoxious Music!
                          Every time I go to Home Depot and can't wait to leave! The music they play is disgusting! No Christmas music!!!
                          by
                            Helpful Product
                            I bought this quick & easy emergency light hangs with a swivel hook, attaches with a magnetic base, it stands and is cordless. Although the Handy Bright was the last one, I liked it so much that when the sales lady Krista showed me a similar one the Handy Bright Ultra, I bought it too!
                            by
                              • Recommended
                              Exceeded our expectations!!! customer service like it used to be years ago!
                              We recently went to Home Depot in Zanesville to purchase a Christmas tree. Upon hearing the store we were greeted by 3 associates within moments asking if they could be of help. The gentleman in the Christmas tree department was very knowledgeable and helpful and gave us personal insight into the tree that we were searching for and guided us to it over the top customer service couldn’t have been any better.
                              by
                                Lots to choose from - to fit every budget
                                Very excellent service
                                by
                                  • Recommended
                                  Great Costumer service
                                  They have the best deals on tools‼️ I never shop anywhere else ‼️
                                  by
                                    • Recommended
                                    100% Satisfying
                                    I made a purchase for my wife and being a touchy purchase; I didn’t want to mess it up! Doug Baker was an excellent sales representative along with his knowledge and professionalism; I made a very successful purchase. The wife is highly satisfied and life is good!
                                    by
                                      • Recommended
                                      Very helpful team
                                      This store is clean carts are always where you need them and the employees are always happy to assist. What more could anyone ask for?
                                      by
                                        • Recommended
                                        Excellent Service and Knowledgeable Associates
                                        Tyler Birkhimer and Brandon Kroger were very helpful with product line they were responsible for…. Very patient with both me and my boyfriend who were both asking w questions.
                                        by
                                          • Recommended
                                          Very nice check out lady
                                          Lauren was very nice and helpful
                                          by
                                            • Recommended
                                            oxo good grips 2 in 1 sink strainer and stopper
                                            bought stopper thinking oh wow this couldn't possibly work and couldn't be more wrong ! put in sink ,push down and turn and it works as advertised ! No leaks !
                                            by
                                              • Recommended
                                              Love Home Depot!
                                              Bought a refrigerator yesterday & a dishwasher a couple months ago. Go see Doug Baker…he is very knowledgeable about appliances! Also, they have the best garden center in the north end of town. I can always find what I need at Home Depot!
                                              by
                                                • Recommended
                                                Exceptional staff!!!
                                                Zanesville wowed in customer Service!!! Lorrie helped us with every step of the process -she was extremely helpful and very knowledgeable!!! A man on the forklift whose name I did not get was extremely user friendly helpful and patiently teaching while assisting loading drywall for us. I am beyond impressed and so glad I chose to open my business account with Home Depot at this location!!! Thank you so much !!!!!
                                                by
                                                  • Recommended
                                                  I can always get what I need
                                                  I've shopped here for years and can always get what I need. The customer service is great.
                                                  by
                                                    • Recommended
                                                    Great service when I needed some keys made.
                                                    I was assisted by an employee who quickly created 3 keys for me. She was friendly and professional. When I checked them all of the keys worked perfectly.
                                                    by
                                                      • Recommended
                                                      As always, excellent service in Zanesville, OH!
                                                      Keep up the great work!
                                                      by
                                                        Awesome Employees
                                                        Very helpful, know their stuff and not pushy at all ! Very nice and clean, even the bathroom were clean and dry.
                                                        by
                                                          • Recommended
                                                          Lots of variety in electric stoves
                                                          Bought a great stove and price
                                                          by
                                                            • Recommended
                                                            Clean store with friendly and knowledgable employees.
                                                            The store was very clean and employees were quick to ask me if I needed help. Employees were able to quickly find and unlock the tool I had come to purchase.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 455 reviews

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