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Customer Reviews for DEWALT TOUGHSYSTEM 25-1/2 in. Workshop Racking Storage System and Small Parts Organizer and TOUGHSYSTEM 2.0 Small Tool Box

Internet #313350056

Model #DWST08270W08165

  • Brackets are compatible with most TOUGHSYSTEM tool box modules
  • Modules enable customizable organization solutions
  • DWST08165 - heavy-duty design with 110 lbs. load capacity

Customer Reviews

  • 4.7
    out of 546 reviews
  • 93% recommend this product
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Showing 1-30 of 546 reviews
storage
Good containers heavy duty love it for my dewalt tools
by
    • Recommended
    Excellent with on flaw
    Fits well with the tough system 2. Stack mounts securely and is easy to mount and release. Flaw: When stacked on the rolling tool box the lid does not fully open. Otherwise the system improved my range bag into something more useful.
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      • Recommended
      I still need more of these
      My wife says I have a toolbox problem. I agree - I don't have enough of them! Great boxes - sturdy, stackable, and way cheaper than Packout. I chose ToughSystem 2.0 because of the wall-mount brackets that are available. I've purchased brackets, but haven't set them up yet; consequently, the box I need is always on the bottom of the stack >:( One had a stiff hinge that broke - DeWalt mailed me a new one. Boxes are rather expensive, but I've always purchased them on sale. I will be buying more!
      by
        • Recommended
        3 found this review helpful
        ...
        by
        • Verified Purchase
        Excellent
        Have a combination of Dewalt’s ToughSystem & TSTAK tool boxes that i carry in my truck. Both suit my needs perfectly, although the ToughSystem is much more “heavy duty”. Both are good systems. Recommend both.
        by
          • Recommended
          Great product! Love the durability, and the fact that you...
          Great product! Love the durability, and the fact that you can buy foam inserts for it. Paid a lot of money for what I have tool wise, gotta pay for the right tool box to protect them.
          by
          • Verified Purchase
          15 found this review helpful
          Good case, I made it better with the deep system foam. Protect the investments
          Good case, I made it better with the deep system foam. Protect the investments
          by
          • Verified Purchase
          • Recommended
          8 found this review helpful
          Not backwards compatible with all
          Seems like a good quality box. Latches are strong. This box clipped fine into my DWST08290 two drawer box. However the DCB104 charger WILL NOT clip into the top of this small box. Very frustrating when you buy what is advertised as an all compatible system.
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          Response from DewaltProductExpertJan 26, 2021
          Hi Will. I am very sorry to hear you are dissatisfied with your 2.0 22 in. Small Toll Box. Please contact us at wecare@sbdinc.com and reference case # 12905988 so that we can help get your issue resolved.
          Thank you.
          Lee, DEWALT
            • Recommended
            11 found this review helpful
            Great concept! Good execution. Two issues but you can't do it all. Easy to mount. Very sturdy...
            Great concept! Good execution. Two issues but you can't do it all. Easy to mount. Very sturdy. The hinge on the box if mounted two close to one of the two cross bar support members will not allow the box to engage. Simple solution, just move it down an inch or so. If you purchased the three box special which included the rolling box, that box does not have the ability to mount on the arm of the unit. I just flipped the two switches on the base and removed the handle and placed it at the bottom of the unit. The included organizer works great for holding my 4, 6AH Flexvolt batteries. By the way. If you like the stripe job, Home Depot has Dewalt yellow paint in their system.
            by
            • DIY
            • Verified Purchase
            • Recommended
            1 found this review helpful
            This tool box is really nice. Bought the whole system and one extra small tool box. They are wate...
            This tool box is really nice. Bought the whole system and one extra small tool box. They are water proof and love how they all connect to each other. Will be buying more to add to the system.
            by
            • Verified Purchase
            • Recommended
            4 found this review helpful
            Awesome tool box!...
            Awesome tool box!
            by
            • Verified Purchase
            1 found this review helpful
            Compared to v.1.0: cheaper material, no handle on lid, broken hinge design flaw
            This product line has a number of cut corners: 1) the plastic is thinner and less sturdy than the one used in the construction of the toughsystem 1.0. The box really does feel flimsier than the DS130 or DS150 2) The lid has no handle on top. Ridiculous! If you watch the toughsystem 2.0 presentations from 2019 on youtube, the videos clearly show even this small box to feature a handle on the lid - just like ds150 has (and ds130 used to have). The medium size toughsystem 2.0 box does have a lid, and this one doesn't: come on, DeWalt! you didn't even need to expand any extra effort - they are the same size box lids - simply make all of the lids with the bloody handles! 3) see my photos: brand new box - broken part of the hinge - and it seems that this is a design flaw we'll be hearing more and more about (even the few reviews here already mention it!). As soon as I called DeWalt customer service and mentioned it, they offered me a shipping label and a replacement right away, which hints that DeWalt is already aware of this...
            by
            Response from DewaltProductExpertAug 27, 2020
            Hi, we're sorry to hear of the trouble you are having with the DWST08165. We would appreciate the chance to speak with and assist you. Please contact us at WECARE@SBDINC.COM. Please reference case #12118368. Mitzy DEWALT Customer Care
              17 found this review helpful
              Strong box
              This box made my job a lot easier by adding convenience to getting my tools to where I need to be. My old box was too large to get around so I organized my tools in a Dewalt Tough System so I could separate this small box from the rest and take it with me where I needed to go without taking my whole kit. It’s about the same size as a brief case so it’s very easy to carry around. I have the 3 box kit and I plan on adding to it for the rest of my tools
              by
                • Recommended
                9 found this review helpful
                Amazing organization for garage or job site!
                Bought the whole system. Came super fast all packaged together. Now I have one system to organize and transport (even for home projects) all my building tools. Saves tons of time walking back and fourth to my rollaway/tool trailer.
                by
                  • Recommended
                  9 found this review helpful
                  It arrived on time and comes in a compact box. The directions are clear and make It extremely eas...
                  It arrived on time and comes in a compact box. The directions are clear and make It extremely easy to assemble, install and use. I purchased additional arms to hold more tool boxes. There is plenty of room for a few more thin boxes, as long as I don’t exceed its weight limit.
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                  • Verified Purchase
                  • Recommended
                  1 found this review helpful
                  Excellent addition to my system. Secures my tools and snaps in just like it’s advertised.
                  by
                  • Verified Purchase
                  The seal does not seal the inside. Should have stayed with Milwaukee
                  by
                  Response from DewaltProductExpertMay 30, 2024
                  Hello Jeff. I'm sorry to hear you are not happy with the DWST08165. We would like to get some more information to determine if there is an issue with the product. Please contact support at WECARE@sbdinc.com and include a brief description of the issue you are having along with your contact information so we have all information available to assist you. Lee, DEWALT
                  • Verified Purchase
                  Love this case. I use it for taking craft supplies to crafting retreats.
                  by
                  • Verified Purchase
                  Purchased all 3 pieces with roll cart. Excellent!!! Sturdy strong easy to use
                  by
                  • Verified Purchase
                  Built well. I love it and it is a lot easier to use than my tool box. It is big and awkward to use. This tough system I can roll it up into a corner and if I need something it is right there.
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                  • Verified Purchase
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                  • Verified Purchase
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                  • Verified Purchase
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                  • Verified Purchase
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                  • Verified Purchase
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                  • Verified Purchase
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                  • Verified Purchase
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                  • Verified Purchase
                  It’s a really great box
                  by
                  • Verified Purchase
                  This box is built tough and has positive latches. The best part is the modular design that lets you buy the storage you need and build to suit the purpose.
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                  • Verified Purchase
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                  • Verified Purchase
                  Showing 1-30 of 546 reviews