#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(770)577-4401
Tool & Truck Rental(770)577-4402
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
7399 Douglas Blvd
Douglasville, GA 30135
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Customer Store Reviews

  • 4.7 out of 582 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (582)
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Showing 1-30 of 582 reviews
Poor Customer Service
Have been to the garden center numerous times over the last few weeks. Nveer receive andy helping loading heavy purchases. No one is friendly or helpful. Horrible experiences.
by
    Great material!!
    I come in to HomeDepot almost everyday and I just love how the material is always in good conditions. The quality and value of all the products I purchase are exceptional.
    by
      • Recommended
      Bad pine straw
      Do not buy pine straw here, has leaves and vines all through it! Bad stuff!
      by
        Appreciation
        The customer service that my uncle and I received from the Home depot in Douglasville, Ga was impeccable. My uncle relocated here from California about six months ago and when we entered the store a Beautiful older lady with silver hair greeted us with a smile and also asked if we needed assistance. He walked in as if he had been living here all his life. We proceeded to the plumbing section and needed assistance. A young lady in her thirties with dread pulled out her scanner and assisted us with a smile. I was happy with the price of the item that was purchased and Uncle Bo installed it with ease. Great energy is everything. Thank you for having fabulous employees. They are greatly appreciated.
        by
          • Recommended
          Great People
          Dorothy and her manager are great they took the time to help me and answered all my questions.
          by
            • Recommended
            Appliance Specialist Chris Perryman
            Very genuine down to earth customer service! Thanks to Mr. Perryman I am happy with my new washer/dryer purchase.
            by
              • Recommended
              Awesome Customer Service
              This store is the only store that I will visit going forward. The customer service is outstanding. Make the trip worth while.
              by
                • Recommended
                AUDREY LOVES HER JOB
                AUDREY IS A SALES CLERK IN THE FLORAL DEPARTMENT, SHE'S OUT THERE IN THE COLD & SMILING & TALKING LIKE SHE'S YOUR OLD FRIEND. IT'S RARE TO HAVE SOMEONE CHECK YOU OUT THAT LIKES THEIR JOB
                by
                  • Recommended
                  Great Customer Service
                  On 3/2/2022, I visited Home Depot to purchase a Ring doorbell system. Shelly assisted me with this purchase. She was professional, informative and attentive. I will definitely be returning for future projects.
                  by
                    • Recommended
                    Great Customer Service!
                    I am a new gardener who went to Home Depot to find gardening items to begin seeding and planting. Immediately upon entering the garden center I was greeted by an employee who walked with me until I located every item on my list he was pleasant and very helpful this made my shopping experience very pleasant considering I had no idea what I was looking for. Great customer service
                    by
                      • Recommended
                      Customer Service
                      Great customer service, friendly and knowledgeable staff. Everyone is willing and eager to help customers and go the extra mile to locate merchandise for consumers. Keith in the garden department was exceptionally nice and went over and beyond to help us with our purchase. We had a very pleasant and rewarding customer experience at this store
                      by
                        • Recommended
                        Great place to shop
                        This location has friendly staff members that are willing to assist wherever needed.
                        by
                          • Recommended
                          Excellent service!!!
                          Guys in lumber dept were awesome!!
                          by
                            • Recommended
                            Fun Place to Hang Out!
                            Home Depot is a short walk from my office so I like to go there to check out the latest tools and grills. I get my cleaning supplies and other items there. It's always well stocked with the things that I need.
                            by
                              • Recommended
                              Shelly is the truth
                              Shelly made me feel so welcomed I never do the surveys but she said let us know how we can improve so I had to do and to say get more of her and you will be number 1
                              by
                                • Recommended
                                Great customer service
                                I was treated good and found all the products I needed. My cashier was friendly and helped me with self check out
                                by
                                  • Recommended
                                  Leaf Blower
                                  The leaf blower I purchased will help me throughout the year since my front lawn and backyard is filled with trees. Nice Homedepot had a good selection.
                                  by
                                    • Recommended
                                    Great customer service!
                                    It is very pleasant to actually be greeted by an employee that acknowledges your presence in the store and offers you assistance!
                                    by
                                      Improved
                                      Been going to this home depot for many many years and has steadily been going down hill till black friday this year when the assistant manager went above and beyond
                                      by
                                        • Recommended
                                        Christmas decorations.
                                        This store has the best decorations
                                        by
                                          GREAT FEATURES
                                          REPLACED ALL MY APPLIANCES...GREAT SERVICE
                                          by
                                            • Recommended
                                            Big improvement
                                            We got lots of friendly help while making a purchase of a microwave.
                                            by
                                              • Recommended
                                              Excellent costumer service
                                              I went in to this home depot about a week ago and was amazed by the positive attitude the employees had and didn’t have a problem helping me out. One cashier, Michael, stood out to me the most on how he was really happy to help and at the same time asking others if they were ready to check out and guiding them through the process at the self checkout.
                                              by
                                                • Recommended
                                                The Cashier at Self-Checkout, Michael, he was awesome. Friendly, professional, attentive, and quick.
                                                The Cashier at Self-Checkout, Michael, he was awesome. Friendly, professional, attentive, and quick.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                The personal are great here.
                                                The personal are great here.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                The employees were friendly from beginning to end. The woman who helped me find a lawnmower and ...
                                                The employees were friendly from beginning to end. The woman who helped me find a lawnmower and leaf blower, was knowledgeable and extremely helpful. The cashier Tamara and also Vickie, went above and beyond in helping to resolve my issue with my new credit card member discount and purchase. I am so thankful for everyone for "good service". Outstanding store.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                If you are ever in the Douglasville area and need any help at this location especially in the flo...
                                                If you are ever in the Douglasville area and need any help at this location especially in the flooring Department please ask for Miss Dawn she was amazing. From start to finish she assisted me even though I wasn't really sure the exact amount I needed. She was very concerned about me getting the right amount she was willing to wait for me to figure it out so that I got it right. For that I'm grateful her personality is of someone who's caring and more than willing to help :-)
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Very professional and friendly staff throughout the store. Will defiently shop here again.
                                                Very professional and friendly staff throughout the store. Will defiently shop here again.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                I love shopping at this location, because the staff is friendly, helpful. The shelves are well st...
                                                I love shopping at this location, because the staff is friendly, helpful. The shelves are well stocked, but most of all as a woman ,the staff load my vehicle with a smile and a Thank You priceless!!:)
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Employees are very helpful, and friendly. We always shop to this store. I recommend this store.
                                                Employees are very helpful, and friendly. We always shop to this store. I recommend this store.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Showing 1-30 of 582 reviews

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