Reviews for Merchants Walk #111

I normally shop at another Home Depot, but stopped into this one as it was on my way. I was blown away by the cleanliness and organization of this store. Everything was in its place, employees were friendly and helpful. I really felt welcome, and it made the experience really delightful. I wish all stores met this standard. It matters!

I just love coming to this store. I come about one a week

Karen aka coach was amazing. Went above and beyond helping me transfer all my receipts to Home Depot credit card account.

I wish all stores had such nice Cashiers like Heidi

I needed a light bulb and a 3 way tap. In the light bulb section, the worker who was on a riding cart was helping another person, so I waited but he drove off after helping the other guy. Another employee sent him back. But when I asked about the light bulb, he goes they are right there just look. Very rude and condescending, the bulbs looked different, and I wanted to ask about a lower wattage but he rode off again maybe because I am a women since he talked to men.

I’m currently working on a huge project for my home, they have amazing employees like Mark, Rick,Gloria and Moises who will help you every step of the way! They are the reason why I shop here and will continue to shop at Home Depot! They are super friendly, and very knowledgeable !

Dinorah made my checkout process today very quick. She was not only fast but also very nice greeting in English and Spanish! Bilingual service is very much appreciated!

Thank you Komal for being a helping hand! I was definitely lost on where to find things that i needed & she was one of the few associates that was willing to help! I went out my way to be at this store since they had what i needed in stock. I would recommend coming here for all your needs.

In 1999 I needed help in selecting a shade of screen for my back porch. The porch is on the Westside of th house and is 44 feet long. The person at that time recommended Solar Screen. After 22 years it needed to be replaced, I came back to This store and found out that the company That supplied Home Depot was still in business and they reordered enough of the Solar Screen to redo my back porch needs. Thanks #0111 For being there when I needed you. !!

Very knowledgeable and helpful employees! You don't have to chase them down. They find you and offer assistance.

I needed to replace the hardware on my front door. I knew that my husband always went to Home Depot. I had no idea if I could do the job myself. David in plumbing & electrical, and Robert in hardware were the two employees who help me locate what I needed and gave me advice on how to easily replace the hardware. This store was amazing. It was clean and well-stocked. It looked like you could find anything that you could possibly need. I am happy to recommend this Home Depot to my family and friends.

Heidi the cashier is great

We have loved our garden selections from Home Depot and are so grateful for the assistance of the associates there to hear our needs and help us make choices for our home. Thank you Tanya, in Garden. Your Garden expertise was most helpful to us.

The persons in the applicance section were helpful and informative

The Home Depot - Roswell Rd Marietta, GA Staff are the Best! Customer Service Team member Amber was patient and has great customer service skills. Garden/Patio Mngr Mr Damian was supportive and very professional as well on our return instore visit 8/11/2022.

Always very helpful people that work there

Purchased Hampton Bay Rhodes floor lamp and am very pleased with look, and even more with ease of assembly. Price also very good - thanks all the way around!

Willie and Moses helped us make an informed decision about appliance purchase. They took the time to understand our needs and then steered us in the right direction

I bought a grill to use over the Memorial Day Weekend. Got amazing help from a gentleman named Alan Baker. I have been to many Home Depot locations and this one is my favorite in terms of helpful employees, inventory and ease of shopping.

We had great assistance from Tanya and Zach they were patience and super helpful and assisted us with care in the Garden Center

Found what I wanted quickly. The store appeared well maintained, had multiple employees ask if I needed assistance even on a busy Sunday. Garden area seemed organized and clean. If any Home Depot stores carried a product, this store would likely have it on its shelves. Also had a great rental dept offering many choices.

Heidi (cashier) was very sweet and friendly. I wanted to do this survey as a way to thank her.

I bought a fan, and dimmer switches that I am excited to use in the near future. Who knew there were many types! My discussion with the Sales Associate Nick was able to explain how they all work. This made my choice easy as I purchased the Lutron type. Looking forward to them being installed during my updated kitchen!

Trying to buy a LED Garage Light Fixture to replace old type: Bought box like the Demo that was wired with a 120 dongle/drop cord. No dongle in the box when I got home. ??? Next trip: A HD female senior exec vising the store tried to help me, even taking the demo-like fixture out a box; No dongle. Next trip: no experts in the dept, but what turned out to me a young female MET: Merchandise Execution Team Tech in another dept offered to help. A small strip of Duct Tape on the Demo fixture signals that the 120 dongle is NOT Included with that fixture. What? Who knew? She then pointed out boxes of similar fixtures that have a 120 PLUG SYMBOL on the box unlike industrial fixtures that look the same. Wow! HD should give a Gold Star to the Exec who tried and a Bigger Gold Star to the young MET from another dept who knew what Duct Tape means on a Demo, then handed me a box of what I had needed all along.

I go to this store on a regular basis and always get the help I need.

The paint department is great! Shout out to Nader and his friendly attitude.

This store ALWAYS has what I am looking for!! Extremely well stocked and easy to navigate!! Helpful employees and NICE!!

Any store can sell you products; But not all stores rate even a C for customer service. Merchants walk HD has the nicest most helpful people when it comes to helping customers meet their needs in a timely fashion, than the Pro desk at this store is the best; not only for their knowledge, but for their kind spirits. They seem to flow so nicely like a sweet violin. Everyone in the Pro Desk area seem to work together in unison like a team!

I consistently find associates easy and knowledgeable to work with

happy with the employees' attitude in looking to help when need