#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(760)324-3296
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
34249 Monterey Ave
Rancho Mirage, CA 92270
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Customer Store Reviews

  • 4.7 out of 347 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (347)
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Showing 1-30 of 347 reviews
Jessica the cashier
Jessica is a doll, absolutely love her attitude
by
    • Recommended
    Friendly and knowledgeable employees
    My work forces me to stop at the many Home Depots throughout our area. The one on Monterey in Rancho Mirage has to be the best I've been to. I foundly knowledgeable employees when I needed help and the customer service was impeccable.
    by
      • Recommended
      David, Garden Shop
      David in the garden shop is a great employee. It was nice to to him about plants. He is very knowledgeable and friendly. He made my shopping experience terrific.
      by
        • Recommended
        Home Depot Sells used and broken equipment as NEW!!!!
        Went to home depot to buy a bug zapper. Made the purchase and returned home. Unboxed the zapper and found that Home Depot had repackaged a bug zapper and sold it as new. I'm beyond disgusted.
        by
          Friendly employees
          Employees made me feel welcome and helped me feel better about the problem I was having with a lawn grass timer.
          by
            • Recommended
            Where are all the carts?
            The white gardening gloves look so finely made.
            by
              • Recommended
              Great experience
              Store is clean, organized and well stocked. Employees are available to help and advise. Self check-out is available and quick.
              by
                • Recommended
                Great Store!
                Extremely friendly and helpful staff associates.
                by
                  • Recommended
                  Great service!
                  Ellie at the Rancho Mirage store at the customer service desk was exceptionally helpful and professional. She walked us through our complicated purchase with ease while making it stress free and very pleasant.what a great experience!
                  by
                    • Recommended
                    Great cashier
                    We had Aspacia as a cashier, she was great and fast.
                    by
                      • Recommended
                      Great Home Depot Store
                      It was fast and easy to shop here. Home Depot had everything on my shopping list. Employees were happy and helpful. Checkout was fast and friendly.
                      by
                        • Recommended
                        Everything I needed was found easily.
                        I Needed spray paint for a lil project and was in and out quick.
                        by
                          • Recommended
                          Bad and Lacking Customer Service
                          The last several visits have been terrible. No employees as all out to lunch leaving one person to handle everything.
                          by
                            Forgot receipts challenge the decline printout
                            I bought the wrong material about three weeks ago, and I miss placed my receipt, didn’t know that I hadn’t bought the materials on my Home Depot card, however, I’ve been running back and forth to the Home Depot at least once a day or every other day for the last five months. I don’t think I could’ve found the receipt even if I tried all I know is that I had a few cards and my Home Depot card that I could check. It had to be on one of the two or three or four maybe five cars. I explain my dilemma to Laura , Laura was able to look in two different locations of town and spot it and found the information that I was looking for and then actuality, it was maybe two weeks ago, so at least I found out where the materials were. I’m very thankful Floor for taking the time and also a gentleman the prior night looking for the information. I now know that I can try to do a electronic receipt or upgrade my card that way if lost, all problems have been diverted. I want to thank Lauren first of all and the team that she worked with. Everyone was very respectful very kind and helpful. I don’t know how many times or how many ways I can say. Thank you but thank you thank you thank you.
                            by
                              Helpful!
                              The staff at this location went out of their way to assist us with our needs.
                              by
                                • Recommended
                                1 found this review helpful
                                Great Products and excellent service
                                I buy everything there. washer, dryer ,refrigerator. blinds etc.
                                by
                                  • Recommended
                                  Friendly staff
                                  Bought carpet because you have a wide selection and reliable staff
                                  by
                                    • Recommended
                                    PLUMBING AISLE
                                    THE EMPLOYEE, ROSA, WAS EXTREMELY KNOWLEDGEABLE WHICH MADE MY TRIP QUICK AND EASY. SHE IS AN AMAZING ASSET TO HOME DEPOT.
                                    by
                                      • Recommended
                                      Great service
                                      Aspacia was very helpful. Excellent service.
                                      by
                                        Great customer service from management!
                                        Have always been pleased with service and experience at this store and the manager Haley assured on our most recent visit this clearly would continue. Very grateful and appreciative.
                                        by
                                          • Recommended
                                          friendly people
                                          i like particular this HD people is friendly and always willing to help
                                          by
                                            • Recommended
                                            Spring will soon be here, and my yard will sooo beautiful:)
                                            I am designing my back yard by removing the rocks and planting tropical plants and palms, having a great time and its all from THE HOME DEPOT. Great store and great Garden dept.
                                            by
                                              • Recommended
                                              Rancho Mirage Halee
                                              The Assistant Manager Halee at the Rancho Mirage location goes above and beyond - she is very personable and professional. We hope to see her as the GM one day!
                                              by
                                                • Recommended
                                                Phone service
                                                Caesar was exemplary in scheduling & customer service… friendly & knowledgeable…5
                                                by
                                                  • Recommended
                                                  Great products and quick customer service
                                                  I buy most of my tools from Home Depot as well as garden products and pavers, and have always been fully satisfied. They also have a military discount which is a bonus.
                                                  by
                                                    • Recommended
                                                    Helpful Employees
                                                    I ordered a clothes Washer and Dryer and very satisfied dealing with the employees here. After a few weeks, the delivered item, Dryer, was not what we needed. It's electric dryer and the hookup at the house is a Gas. So the delivery was returned. Then went to Palm Springs Home Depot and ordered the gas dryer there. The employees there were very helpful. Cancelled the whole order and got a comparable units. It was a little bit higher in price compared to what we ordered before, as the previous model were not available. So lesson learned: Double check what your existing connection is, if gas or electric. They can tell you at the store that the electric dryer can be plugged directly at the 110v wall, no it cannot be. It needed 220v connection, and we don't have that connection right now.
                                                    by
                                                      • Recommended
                                                      Guadalajara
                                                      Always have what I need I even shop Home Depot in Guadalajara Mexico I love it thanks
                                                      by
                                                        • Recommended
                                                        Just Awesome!
                                                        Staff is just so absolutely friendly and knowledgeable. I wouldn't shop elsewhere for my construction/reno/home improvement/gardening needs :)
                                                        by
                                                          • Recommended
                                                          Bad Experience at Home Depot
                                                          Clerk was rude and disrespectful; given the wrong product, manager at first meeting not helpful; better after I waited 30 minutes +/- to see her again.
                                                          by
                                                            Exemplary service
                                                            My experience here was one of the best I have ever had a Home Depot. TJ and Daniel were so helpful and pleasant. Even the cashier, Rosamaria was friendly, and still efficient. I recommend if you haven't been in a while due to how things were in the past that you give them another try.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 347 reviews

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