#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(904)810-4978
Tool & Truck Rental(904)810-4977
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1750 Us Hwy 1 South
Saint Augustine, FL 32084
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 737 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (737)
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Showing 1-30 of 737 reviews
Great Shopping Experience Every Time
Truly, we choose to go here, clean, friendly, organized so easy to find products needed or wanted.
by
    • Recommended
    Not satisfied with customer service center
    Let me get start it thanking the only person that helped me with my purchase. The supervisor. Other than that i personally went to scan this item and from the app it gave me a cheaper price than the tag price. Talk to a cashier at the self checkout and they told me that they couldnt do anything about matching the price because it was an online type of deal and if i wanted to match i needed to talk to the customer service rep. They told me they couldnt help me because it was an online deal and if i wanted i had to made the purchase online and wait for the store to receive item from their warehouse and it was going to take a few days. I told them why not me making the online purchase and pick it the same day as an online purchase because they show that they have 30 of them instire to what they replied no that they would not do that for me. We are talking just $ 20 dollars difference. Upset about it
    by
      Great Employees
      Always someone offering help, store clean, restrooms clean. Convenient for all my home needs
      by
        • Recommended
        Generally well stocked.
        probably 80 percent of the time I am able to find what I want or get it orjered.
        by
          • Recommended
          Lots of happy clerks to help you out!
          Extremely well run store. Clean, and a lot of clerks to assist in any way. And, they ask you, you do not have to seek them out. This store is a lot better than the "other" store across the street!
          by
            • Recommended
            Great store and friendly staff
            Staff was super helpful and friendly. Really appreciate assistance the cashier Brandy provided in checking out.
            by
              • Recommended
              Salesperson Denise
              If you ever shop this location and need someone that will take the time to help you with what you need, ask for Denise!
              by
                • Recommended
                Exceptional service
                The entire visit was pleasant. Got lots of help. Kelly at checkout pointed out I was scanning the wrong code. I would have never figured that out.
                by
                  • Recommended
                  Keep up the good work.
                  My wife is happy with plants.
                  by
                    • Recommended
                    We Love The Home Depot
                    Got my 100 ft Extreme Lite Gorilla hose.
                    by
                      Great Customer service and Great prices
                      As a home owner, I shop at Home Depot often. Employees are always warm and friendly. When shopping at Home Depot, I find it has always been easy to locate help when needed. I love the large variety of garden supplies & plants. My husband loves the home repair supplies, including wood, plumbing, and electrical; appliances, etc. Prices are very reasonable. I found most of their products including paper products and cleaning supplies to be priced lower than the discount stores. I find Home Depot to be a fun place to shop!
                      by
                        • Recommended
                        Excellent Customer Service!
                        I purchased a vanity with sink but needed a side splash. Kevin Leeman helped me to locate this item when he realized that Home Depot didn't carry it in store or online. Way to go Kevin! Thanks for not giving up on finding this item for me! That's the kind of customer service I would think would be more likely at a 'Mom & Pop' type of establisment. Such personal service!
                        by
                          • Recommended
                          Great Customer Service
                          I was in the store today to purchase a Ryobi Weed trimmer Blower combo. Mark in the tool section was very courteous and professional. He walked me over to the tools I needed and was even able to sell me some accessories to go with the new weed trimmer. He seemed very knowledgeable and offered valuable advice. He took the time to answer all my questions.
                          by
                            • Recommended
                            If your seasoned at home improvement shopping, you will have no problem here.
                            Great managers, rambunctious staff. Eager to accomplish what a business should, satisfying it's customers needs.
                            by
                              • Recommended
                              Help When Needed
                              Plumbing employee came to me as I was going down the aisle, asked if he could help and took me right to the part I was looking for. We then bought a new refrigerator. The employee made our purchase quick and easy. We were totally delighted! Thank you!
                              by
                                • Recommended
                                Special order cancelled without notive
                                Ordered special order counter tops and my order was cancelled without my knowledge. The only reason I found out was the credit on my cc statement.
                                by
                                  Self check out
                                  I cannot stand being forced into self check out !!! Having no register open or only one is completely crap ! And forcing the associates to bother us about surveys and credit cards is infuriating especially giving them a hard time about it. Stop it already!!
                                  by
                                    My Store
                                    Love my Pros they know what i need
                                    by
                                      • Recommended
                                      Go visit Al in appliances
                                      Al was extremely knowledgable on home appliances and helped make sure we were making the right purchase for us. He was patient and friendly. I would strongly suggest to visit him if you are looking for a new washer and dryer as you can't go wrong.
                                      by
                                        • Recommended
                                        Mulch is difficult
                                        Needed 30 bags of cypress mulch. Thought I would be able to drive up to the mulch pallet outside and load 30 bags with the help of a nice employee. No no, the mulch is inside, all the way back. The isles were obstructed with all kinds of stuff, very hard to get my cart through several times. No help from any employee. Genius product placement.
                                        by
                                          Terrible Service
                                          I came in to purchase three Ryobi products. I had already verified stock and location online. I had to ask four separate associates for help, and it took 50 minutes before I received any help. I understand that high shrink items need to be secured, but a store full of associates either unable or unwilling to assist me in purchasing these items is unacceptable.
                                          by
                                            Helpful staff
                                            Tool rental staff Stu helpful and knowledgeable
                                            by
                                              • Recommended
                                              Great Shopping
                                              We bought a Refrigerator and a Stove the Salesman Al Martin took time to explain & show us all the products we were interested in.
                                              by
                                                • Recommended
                                                Items found in store!
                                                Was very happy to have found a Black Stainer Drain Basket for our new Matte Black Kitchen Sink ..the price was right as well ..typically its something we would need to find online ,but this time Home Depot came thru! Thanks !
                                                by
                                                  • Recommended
                                                  Denise is Awesome!
                                                  Browsing for accordion doors and Denise was there. She showed me where they were we chatted a little while on my project. Then we shared a few laughs. She did not make me feel like i was a burden nobody at Home Depot every does. But she was something awesome. Another new friendship at Home Depot. It’s my local mom & pop place.
                                                  by
                                                    • Recommended
                                                    A lot of different products 👍
                                                    This store is awesome, but it is always crowded because everyone in the country wants to live in St. Augustine for some reason 🙄
                                                    by
                                                      • Recommended
                                                      Fooling or Flooring
                                                      Fingers crossed . They haven't installed it yet.
                                                      by
                                                        Home Depot Hates Veteras
                                                        Home Depot has updated their military program which makes it really difficult for veterans or active duty members to get their discount. Would recommend Lowe’s instead.
                                                        by
                                                          Travis G is the man!
                                                          Travis G has a great helpful attitude and goes above and beyond!
                                                          by
                                                            • Recommended
                                                            Excellent service from Chris
                                                            Chris helped me research a product, locate it and secure purchase. He went above and beyond! Excellent service
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 737 reviews

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