Reviews for St Augustine #6334

Shop here everyday Bebe at self checkout is the best

Rushed out of the door 11 minutes before closing by Amy at Customer (NO) Service saying that the items (I needed 20) were "locked in the corral" and to "come back when we have someone to get them"....and then proceeded to yell at another employee at Customer no Service to "hurry up and make the closing announcement"..... I live 40 minutes from this location.

Always enjoy a trip to the local Home Depot. Very welcoming and friendly staff. Even if i don’t need anything its always enjoyable to walk around and see what’s new for another project. Great selection of many different items in all departments. If i don’t have a project in mind i can always find one to do after my visit.

Trying to get a military discount is extremely difficult, aggravating, and extremely Horrific especially with someone who has extreme PTSD. I tried getting help from the cashier. NO HELP. I went to the customer service desk supervisor, NO HELP. I spoke with the manager of Home Depot, Cristy, NO HELP. I was about to lose my mind and leave everything in my cart and leave. The APP does not work. No internet in the store. Shop else where and save the headache.

I enjoy going into our Home depot, each time I go in the customer service is always on point, it makes the shopping more pleasurable.

Love this new fan. Bought another one after the first. Always been a Hunter fan guy until now. Quiet and energy efficient fan.

Love your return policy methods

In Palm Coast Mari Carter went above and beyond to help me with what I needed and was very pleasant while doing so. Great job Mari !! I cant wait to shop at this store again.

What I appreciate most about this store is the organization of the products. If I look online and see a product is in-store, it tells me exactly where to find it!

Great experience yesterday! Bought a new lawn mower and JT was the best! Very knowledgeable and we didn't have to hunt for him either!

This store has the friendliest staff. Toni is especially good with knowing where things are and how to do absolutely everything. She is so helpful and knowledgeable! I love this store!

I will never go to this store ever again in my life. The cashier was extremely rude to me. She kept making noises and made me feel like I was bothering her by cashing out. I proceeded to ask her for my military discount and she told me that I better have an id. I gave her my military id and she stated I don’t know if I can accept that one but whatever I’ll do it this time. I have never had someone make me feel this upset in my life. I serve this country with pried and what does homedepot customer service do is treat me terrible Thank you for this experience. I will take my business to Lowe’s from now on.

Everyone I have encountered at this Home Depot has been knowledgeable about their department and eager to assist customers

One of the nicer stores. Employees are knowledgeable and Mr.Big Mike in appliances is the kindest! We’ve made a few friendly faces since this has become our neighborhood Home Depot.

The staff go over and beyond to Help with your needs or project. The kindness and caring of the staff at this store is amazing . Having just relocated from California ... I was so appreciative of the attention and help offered from the assistants and checkout staff. They absolutely made my day ! Thank you St Augustine Home Depot ❤️

Home Depot in St. Augustine is a great store. Employees are welcoming, helpful and knowledgeable. Service is quick and easy. Store is organized. Feel very comfortable walking into this Home Depot. Will definitely always recommend to all.

First, I would like to thank Johnny in Appliances for quoting me the washer & dryer. Secondly, Pamala with 1-800-466-3337 customer service with her comforting voice and great conversation. Remember together we are #AMCstrong. Lastly, Rachel the Store Manager that I briefly meet at the Pro Counter but then later ended up talking over the phone to complete my order. She was super cool and very very helpful! Each and everyone person was so wonderful!

Most were helpful. Some need more training. Need to up date email info.

Ron was the reason that this trip trip to Home Depot ended successfully! If I was only rating him, it would’ve definitely been 5 stars! He worked to find the product that the computer said was in stock, but was a little more challenging to find, since it was in the overhead storage wrapped in a pallet that had a couple different products. He went the extra mile to get it done, so that we could get our job done! Thank you again, Ron!

They changed the way they recognize Vets, how to prove you are a Veteran. Won't accept drivers license with a Veteran designation on. it.

The employees are friendly and helpful.

John the assistant manager is such a great help. and Jeremy at customer service is a sweet heart!

Our local Home Depot has knowledgeable staff members.

I placed a special order with this store that is long overdue. Home Depot can not tell me where the order is and when it will be available for pick up. There is not a real time tracking system at Home Depot. Most retail and commercial business do have a accurate tracking system.

I would recommend this store to anyone in the area as you felt very comfortable in the store and personnel was very helpful.

The St. AUGUSTINE Home Depot is always clean and easy to shop. The staff is always friendly and available to assist and suggest products. Their prices are reasonable and they have a good selection in each department. The gardening department is my favorite because everything survives our climate and the selection varies enough to make it fun. Delivery is affordable and professional.

I had the best experience in this store yesterday that prompted this review. I had a large order of supplies needed to build a fence. Carolyn, Tony, John and Ben worked together to gather the stock and ensure it was loaded correctly on a Home Depot rental truck. Stewart in Tool Rentals was very courteous and professional. The entire group worked as a well oiled machine! The best example of TEAMWORK I’ve seen in a long time! Well done!

Very helpful staff. Always stocked and easy to find items on list.

Edmond and T.J. are just two of the many men at Home Depot St Augustine, FL, who think it is 1950, and women who shop there should be spoken to in a condescending tone, given minimal and purposefully mis-information, and blown off to somehow inflate their fragile ego. I even witnessed a male employee in garden, who had the aisle blocked while Margie a great employee, tried to help me, after I endured these two men's puposeful incompetence, the third man gave her lip and attitude, too!!! I call that a "hostile work environment" a d a "hostile shopping environment". When these dinosaurs die off, maybe we will be treated with the respect they give other men. Home Depot listen up! Women are more than 50% of the population, we are doctors, lawyers and decide what renovations take place in homes, and businesses. Do you really want the Neanderthals you hire to alienate that much buying power? Women are proven better at sales, (we listen), so why not hire more and pay more than men who from my experience at your store, do less, complain more, and chase half your customers away? Doesn't seem like sound business model to me.

Forgot to mention the two people working in the paint section aimed to please, were super friendly, knowledgeable and showed attention to detail