#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(860)314-8564
Tool & Truck Rental(860)314-8570
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1149 Farmington Ave
Bristol, CT 06010
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Customer Store Reviews

  • 4.6 out of 474 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (474)
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Showing 1-30 of 474 reviews
RockStar Employee - Morgan!
I was only able to pull the trigger on a new John Deere Ride On lawn mower and a couple of Ryobi Expand+ tools for weed whacking, edging and clearing brush because of Morgan's help, knowledge and insight! Prior to this trip I had been to the store a few times and with Morgan's guidance I was able to pull the trigger! Morgan is a Customer Service team member who jumped in to help us in understanding all of the equipment, use cases and the purchasing process which was fantastic! The Bristol store and it's team are simply the best and Morgan is a tremendous asset to the team!
by
    • Recommended
    Blinds. Employee assistance was awesome
    I had a warrantee issue with blinds purchased. I was taken care of with a prompt return and replacement.
    by
      • Recommended
      Excellent Experience
      Employees there were very helpful
      by
        • Recommended
        Where's the wi-fi ???
        Store claims to have wi-fi but I wasn't able to sign on to it. I needed it to use my Home Depot app.
        by
          • Recommended
          Easy and fast attendance
          Great store, very professional crew!
          by
            • Recommended
            Nice store clean and staff was knowledgeable
            Good experience in general Spent $400 on paint.
            by
              • Recommended
              Home Depot
              Best Home Depot I highly recommend anybody to come to this location people really help and they don’t be hiding from you.
              by
                • Recommended
                Black Friday Done Right!
                I was very impressed with the service today from walking in through check out. The Home Depot really nailed this Black Friday.
                by
                  • Recommended
                  Bristol Store
                  Great employees I almost feel like I’m down south and not I’m ct at this particular store because the customer service and atmosphere is so warm and unique to this particular store.
                  by
                    • Recommended
                    Great help from the employees in the door and window department
                    I bought a new patio door. The installation was great. They took away old dorrs and cleaned up everything spotlessly. Great service
                    by
                      • Recommended
                      Customer Service at the Garden Area
                      If anyone is interested in receiving friendly, above and beyond, customer service or has questions this summer regarding plants or garden materials, make sure you say Hello to Rosa who checks all customers out. She is so friendly that you will just want to go to Home Depot to just say Hello without purchasing anything!
                      by
                        • Recommended
                        Great store.
                        Good store with awesome employees! Would recommend
                        by
                          • Recommended
                          Custermer service
                          My cashier Donna was so nice to me
                          by
                            • Recommended
                            Greate customer service Experience
                            Very helpful and worked at my pace
                            by
                              • Recommended
                              Outstanding service
                              I had a product which I purchased at Home Depot that I found a lower price at another store. The Store manager, Rashad, took care getting me the lower price. He was extremely helpful.
                              by
                              • DIY
                              • Recommended
                              Train your staff
                              Very poor customer service.. except for the cashier who tried very very hard to help us with our purchase of patio furniture.. she received no cooperation from the rest of the staff who were very rude like we were a bother to them ..
                              by
                                Marjorie cashier
                                Majorie is a welcoming cashier, eager to assist and direct you in the right direction
                                by
                                  • Recommended
                                  Great experience at The Home Depot today
                                  We found everything we needed. The employees are helpful and courteous! Bristol, CT keep up the good work!!
                                  by
                                    • Recommended
                                    Staff is friendly and helpful
                                    all you have to do is ask for assistance when you need it. staff is ready to serve!
                                    by
                                      • Recommended
                                      Rude Customer Treatment
                                      I was looking to purchase a video doorbell. I asked an associate to look at the products. The associate asked me which one. I explained that I wanted to compare the product. The associate was annoyed and told me that when I decide on which doorbell I want, then she'll let me look. I told her not to bother about letting me see the doorbells and that there's plenty of other stores and options to buy a video doorbell. The associate realized that she pushed her rude attitude a little too far and tried to be accommodating, but her damage was done. Home Depot lost a sale and potentially a customer.
                                      by
                                        great experience purchasing a new garage door
                                        the sales associate, Norm, was extremely helpful, knowledgeable, patient and polite.
                                        by
                                          • Recommended
                                          Great shopping experience
                                          I had a great experience at the Bristol location. If you ever need any flooring there please see Steve! He is knowledgeable, has great customer service skills and very professional! Thanks Steve! Will be back to this location as they are always helpful.
                                          by
                                            • Recommended
                                            Got the best help from Employees
                                            Bob was great in helping me find what I need, he found what I needed and lead me directly to what I was looking for. Very satisfied that I got help from him
                                            by
                                              Exceptional
                                              I love flowers and trees selection. Best prices. Best Home Depot in the area.
                                              by
                                                • Recommended
                                                Fantastic customer service
                                                Each time I visit the store and need to speak with a Representative no matter what department they are in (appliances, windows, doors, paint, carpet, cashiers) the repesentatitves have all been so kind and professional. I didn't feel like a burden. They have always been very helpful. The store is clean and whatever I cannot locate in the store, I order online and have it delivered to the store for curbside pick up. Prices are comparable to similar stores. They are conveniently located which makes it much easier for me.
                                                by
                                                  • Recommended
                                                  Great location ,parking lot hard to maneuvere
                                                  Very friendly and stocked well. Carts in traffic flow of parking lot problem.
                                                  by
                                                    • Recommended
                                                    Kind professionals
                                                    The professionals of this store are very educated and always volunteer to help you.
                                                    by
                                                      The store never disappoints. The staff is knowledgeable and helpful.
                                                      by
                                                        • Recommended
                                                        Great Employees
                                                        My shopping experience was great because of the assistance received by a very helpful employee who is a professional in his area.
                                                        by
                                                          Fast & friendly service
                                                          Fast & friendly service
                                                          by
                                                            Showing 1-30 of 474 reviews

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