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Showing 1-30 of 461 reviews
Jul 13, 2021
This particular store has many problems. Stay away from Home Depot gift cards! They are not treat...
This particular store has many problems. Stay away from Home Depot gift cards! They are not treated like “same as cash”. You will not be able to use your gift card if you intended to use any other discount coupon. Associates are pleasant, but only a very few are helpful. I have been very disappointed on two occasions with this location in the last four months.
by
Verified Purchase
Jul 7, 2021
My humidifier arrived in Hamden, don't know the actual reason why, for I had seen on Carl's compu...
My humidifier arrived in Hamden, don't know the actual reason why, for I had seen on Carl's computer that it would come from Bristol. There were 3 of them on his screen. At 11:45 in Bristol, I was told the van hasn't arrived to deliver it. The next time I called it was said that it was not in Bristol but in Hamden. I was actually in Hamden that day at a Doctors appointment and could have picked it up a day early and saved gas as well. It was Crystal, I believe, who told me it was coming from Hamden. At least that is where I thought she was. The women were great, polite, helpful and understanding. The gentlemen were also, but I dealt mostly with the women.
by
Verified Purchase
Recommended
Jul 1, 2021
Very helpful staff; assisted me in getting the items in the car without me having to ask.
Very helpful staff; assisted me in getting the items in the car without me having to ask.
by
Verified Purchase
Recommended
Jun 29, 2021
Extremely rude customer service front desk staff. More interested in being confrontational and ar...
Extremely rude customer service front desk staff. More interested in being confrontational and arguing than helping to satisfy customers and earn more business. Took more time rudely trying to follow illogical rules and lecture me about them than the amount of time it would have taken to use common sense and speak politely to me. Will gladly spend several hundred dollars elsewhere.
by
Verified Purchase
1 found this review helpful
Jun 27, 2021
This is my favorite Home Depot store. The sales people are very helpful and generally speaking fr...
This is my favorite Home Depot store. The sales people are very helpful and generally speaking friendly. You can find almost any tool or items there and the prices are pretty good. I bought a great pressure washer at an excellent price--a great value.
by
Verified Purchase
Recommended
Jun 24, 2021
If you wants to feel at home when you shop then go to Homedepot in HAMDEN the employee are fant...
If you wants to feel at home when you shop then go to Homedepot in HAMDEN the employee are fantastic
by
Verified Purchase
Recommended
Jun 11, 2021
I go here when I have to. I’d rather go to North Haven but my first choice is Wallingford. The em...
I go here when I have to. I’d rather go to North Haven but my first choice is Wallingford. The employees seem clueless except for Peter. They gather in groups and ignore customers. The shelves are messy.
by
Verified Purchase
Jun 3, 2021
The staff is friendly and helpful. If you go late in the evening, ner closing it's very difficul...
The staff is friendly and helpful. If you go late in the evening, ner closing it's very difficult to find someone to help you.
by
Verified Purchase
Recommended
May 27, 2021
Store is clean and the staff is friendly and very professional
Store is clean and the staff is friendly and very professional
by
Verified Purchase
Recommended
May 20, 2021
Asked your associate whose name is Jarell for assistance in finding a commercial fan. Jarell impr...
Asked your associate whose name is Jarell for assistance in finding a commercial fan. Jarell impressed me greatly with his professionalism and friendly willingness to help. When the fan was located on a shelf about eight feet high he retrieved a rolling ladder and brought it down for me. It is because of people like Jarell that I make Home Depot the first place I go to when shopping. Thank you Jarell.
by
Verified Purchase
Recommended
May 10, 2021
The service was good, Jeff White from the door section was very kind and helped a lot
The service was good, Jeff White from the door section was very kind and helped a lot
by
Verified Purchase
Recommended
May 9, 2021
staff is very knowledgeable and helpful - never had a problem
staff is very knowledgeable and helpful - never had a problem
by
Verified Purchase
Recommended
Apr 26, 2021
Great location , very well stocked and extremely pleasant staff.
Great location , very well stocked and extremely pleasant staff.
by
Verified Purchase
Recommended
Apr 15, 2021
When a defective product is purchased the store is unable to help resolve the issue. They say to ...
When a defective product is purchased the store is unable to help resolve the issue. They say to call the manufacturer. They would not order the, missing part. The number I called lied about the store being able to get ,me another item. The store claimed that they have nothing to do with the number I was told to call with any problems. The employees just shrug and say they can't do anything.
by
Verified Purchase
Apr 7, 2021
This Store #8473 is the neatness and most organized I have seen in the last couple of weeks. I h...
This Store #8473 is the neatness and most organized I have seen in the last couple of weeks. I have been to Orange, Stratford, Bridgeport and none of these store are as well organized and neat as this one. Customer Service was excellent we purchase brackets and because the young man Kyle helped us from the time we came in and after helping asked if we needed anything else. Kyle made our experience very pleasant that we wanted to purchase our grill from this wonder store. We had another great young man Anthony that helped us as well. He came out and saw the model we wanted and took us back in the back to see if there was another model already put together. He made small talk and not rushing or seeming annoyed as we where not sure if we wanted a floor model or one in a box. We eventually wanted one in the box he got the box down and put it on a cart and maneuver the cart throught some boxes until it was clear and we could steer the cart. These two young men went above and beyond for us today and stayed with us and asked if we needed anything else. This was one of the best experiences my wife and I have had at Home Depot. The User ID for the second purchase was H8B 69886 61464 password 21207 61413.
by
Verified Purchase
Recommended
Apr 2, 2021
special thanks to Darren and also to other employees
special thanks to Darren and also to other employees
by
Verified Purchase
Recommended
Mar 29, 2021
Very knowledgeable associates
Very knowledgeable associates
by
Verified Purchase
Recommended
Mar 12, 2021
Darin the cashier was so very helpful and professional and I hope that he can get rewarded and ac...
Darin the cashier was so very helpful and professional and I hope that he can get rewarded and acknowledged for his outstanding customer service work. Me and my cousin cannot thank him enough for all of his sincere advice and kindness.
by
Verified Purchase
Recommended
Mar 8, 2021
If you need help finding anything in this store Jessica is you girl she will go above and beyond ...
If you need help finding anything in this store Jessica is you girl she will go above and beyond to help you
by
Verified Purchase
Recommended
Feb 14, 2021
I had a wonderful experience today at the Home Depot in Hamden! Greeted and helped by the most am...
I had a wonderful experience today at the Home Depot in Hamden! Greeted and helped by the most amazing associate Jeff from Kitchen & Bath! He was so helpful and walked me to the different products I was asking about and helped me find multiple items in the store. I had questions about different items and he answered them while listening & being patient . I’m thankful I had Jeffs help as I was able to find all the things I needed but also learned a few pointers on doing a household chore with ease! Great employee!
by
Verified Purchase
Recommended
Jan 12, 2021
The cashier Camryn was such a pleasure to talk to.
The cashier Camryn was such a pleasure to talk to.
by
Verified Purchase
Recommended
Dec 16, 2020
The staff at this location are very friendly. The store is neat and well organized. The staff are...
The staff at this location are very friendly. The store is neat and well organized. The staff are very knowledgeable. Great place to shop!!!!
by
Verified Purchase
Recommended
Dec 11, 2020
I had a great experience today with Jeff and Francis they couldn’t be more helpful.... took excel...
I had a great experience today with Jeff and Francis they couldn’t be more helpful.... took excellent care of me since I had no clue about which door to buy...
by
Verified Purchase
Recommended
Nov 28, 2020
The Hamden/Dixwell Home Depot store is terrific. Well-stocked, clean, organized. Staff is attenti...
The Hamden/Dixwell Home Depot store is terrific. Well-stocked, clean, organized. Staff is attentive and knowledgeable.
by
Verified Purchase
Recommended
Nov 23, 2020
Sales associate Julianne G in the appliances area was incredibly friendly, efficient and helpful ...
Sales associate Julianne G in the appliances area was incredibly friendly, efficient and helpful with the purchase of our washer and dryer during the Black Friday sale!!
by
Verified Purchase
Recommended
Nov 18, 2020
I went to the Hamden Home Depot the employees were on the money, had customer services experience...
I went to the Hamden Home Depot the employees were on the money, had customer services experiences, they have communication experiences and also they care about their customers needs. I rate them a 100%
by
Verified Purchase
Recommended
Nov 17, 2020
I almost always find it easy ti find an associate to help me and he/she is usually knowledgeable.
I almost always find it easy ti find an associate to help me and he/she is usually knowledgeable.
by
Verified Purchase
Recommended
Nov 8, 2020
everyone was nice and respectful , very satisfied
everyone was nice and respectful , very satisfied
by
Verified Purchase
Recommended
Nov 1, 2020
This store always has everything i need and the cashier Tevy always helps me find what i need. sh...
This store always has everything i need and the cashier Tevy always helps me find what i need. she’s very patient and kind.
by
Verified Purchase
Recommended
Oct 28, 2020
Tevoyna was especially sweet to work with . She took intrest in my project and help me find the b...
Tevoyna was especially sweet to work with . She took intrest in my project and help me find the best Price