#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(434)832-1262
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
7902 Graves Mill Road
Lynchburg, VA 24502
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Customer Store Reviews

  • 4.8 out of 612 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (612)
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Showing 1-30 of 612 reviews
Homeowner
Bought a lawn tractor online that returned out to be too small. Spoke with the store manager, who arranged for return. She was extremely helpful and professional. This could not have gone any better.
by
    • Recommended
    Very Helpful employee
    The person who helped me was very nice. He bought my heavy item to the front of the store for my purchase and then helped me by putting it in my vehicle.
    by
      • Recommended
      Fantastic store
      They are super helpful! Even if I don’t know what I’m looking for they always help me find exactly what I need. The associates are friendly and helpful.
      by
        • Recommended
        The Best
        This is the best Home Depot store I've ever been in. Carlton and other employees like him make the trip worthwhile!
        by
          • Recommended
          Lumber dept / Scott C
          Well, if he isn’t a manager, he should be, he was incredibly helpful, eager and explained everything I needed for my project in a way I could understand and helped me find each item even though some of it was in another department. He should be your highest paid employee if he isn’t already
          by
            • Recommended
            Outstanding Service and Availability of Stock
            I was so pleased with the quality of help from the time I entered this store and especially at checkout. The cleanliness was outstanding.
            by
              • Recommended
              Great staff and overall good vibe
              I happen to be very impressed by the staffs welcomeness despite in my anxious visit to obtain materials for client, Home Depot staff made my visit at ease with helping choosing the right equipment and materials along with the checkout staff.
              by
                • Recommended
                Loran Workman-Appliance Specialist-AWESOME
                If you need help with an appliance, go to Lynchburg and ask Loran Workman!
                by
                  • Recommended
                  Excellent Appliance Specialist to guide decision making
                  Shopped online for appliances and printed items to take to the store to see them for real. The appliance specialist was top-notch in asking relevant questions and making suggestions to make final decisions. The questions were thoughtful, safety related, and took into account of what I had said was important to how I would use them.
                  by
                    • Recommended
                    helpful
                    This Home Depot have knowledgeable and helpful employees
                    by
                      • Recommended
                      One of the Best
                      I recently moved from St Pertersburg FL area. HD there are not as clean or well stocked. Employees are not as friendly or helpful.
                      by
                        • Recommended
                        Always receive great service!
                        Been working on a home renovation and am buying all my supplies at the Lynchburg, VA Home Depot. Everyone is very friendly and extremely willing to help. This Home Depot always has what I need. Great shopping experience!
                        by
                          • Recommended
                          Customer Service
                          I was greeted by Tim from the Garden section. He was extremely polite and helped me tremendously. He helped me bring the grill to the checkout and then helped me load it on my trailer.
                          by
                            • Recommended
                            Cameron rocks!
                            I received outstanding customer service with a difficult return. Cameron came in to help on a very busy day and her sensitivity and skillfulllness were stellar!
                            by
                              • Recommended
                              Great store experience.
                              Just Moved in from Texas and everyone was very courteous and professional. I enjoyed my visit to this location and highly recoment it to others.
                              by
                                • Recommended
                                Helpful Employees
                                Good visit to this store today due to helpful customer service and employee demonstrated knowledge about products and was available and patient. Brandon and Suzanne restored my faith in the retail experience!
                                by
                                  • Recommended
                                  Home Depot Lynchburg VA is a great shopping experience
                                  We only use Behr paints in our home projects. It is by the superior product to many paints found in other home improvement stores.
                                  by
                                    • Recommended
                                    Great experience
                                    Today we went to the Lynchburg store. Charles in plumbing helped us. He is fantastic! He is kind. He greeted us and really is a happy employee. I felt like he is passionate about serving others. We also met Liz at check out. She is happy. Kind and talkative. We will be coming back and no longer going to the other large chain home improvement store.
                                    by
                                      • Recommended
                                      Customer Service
                                      Their customer service certainly exceeds my expectation!
                                      by
                                        • Recommended
                                        All Smiles
                                        I found what I needed and it was on hand. Service was great.
                                        by
                                          • Recommended
                                          Terrible Experience
                                          Management has poor communication skills to their coworkers as well as poor communication with their customers.
                                          by
                                            Impeccable customer service.
                                            I have shopped at the Lynchburg Home Depot hundreds of times of the years and cannot remember a time where I wasn’t greeted with kindness and a helpful attitude by all the employees.
                                            by
                                              • Recommended
                                              GREAT PLACE TO SHOP WITH YOUR DOG
                                              WE COME HERE ALL THE TIME TO BUY AND TO LOOK AND GET NEW IDEALS
                                              by
                                                • Recommended
                                                It is clean and organized. Staff are so friendly. There was one employee on his break and he of...
                                                It is clean and organized. Staff are so friendly. There was one employee on his break and he offered to take my cart anyway. He was smiling and happy. That is above and beyond. I wish I caught his name.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Long time employees speak volumes and this Home Depot has many of the original staff from when th...
                                                Long time employees speak volumes and this Home Depot has many of the original staff from when they opened. They are friendly, knowledgeable about the products and always helpful.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                The store is clean, the staff is knowledgable as well as friendly...and in most cases, the invent...
                                                The store is clean, the staff is knowledgable as well as friendly...and in most cases, the inventory is deep. The quality of the merchandise seems a cut above the other home improvement stores...but the prices are competitive.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Clean, well-stocked store with room to move around. Like the self-scan check out too.
                                                Clean, well-stocked store with room to move around. Like the self-scan check out too.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                This store is great dog friendly and all
                                                This store is great dog friendly and all
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                The store is very clean and easy to navigate. We were asked multiple times in different departmen...
                                                The store is very clean and easy to navigate. We were asked multiple times in different departments if we needed assistance. Quick and friendly check out.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Extremely helpful and friendly.
                                                Extremely helpful and friendly.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Showing 1-30 of 612 reviews

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