Reviews for Ne Washington DC #2583

I did by something and was able to pick my delivery date and the sales person in appliance was great Jackie

Very positive experience here dealing with Victor and Joey. I was able to connect with these two, get what I needed and I felt like they cared about helping and were both genuine and kind. If you need something, I recommend you visit and ask for Victor.

I had the wonderful opportunity of purchasing items for a big project, from this store location. The customer service offered to me was IMPECCABLE and all this is owed to Supervisor, Trina and Sales Rep, Jackie (appliance department).

The product worked great.

Youssef and all staff on 3/20/24 went above and beyond to assist me. I mean it felt so enjoyable that I had to keep shopping around the aisle lol. The speediness for assistance was quick and the bathroom was well cleaned. Hope to see those employees on my next visit

Thank You. I need this.

We needed a lot of help generating matching paint samples for our apartment. Toni, the paint supervisor was so patient, friendly and accommodating. She knew the system well and was sure to label the paints in the system for our next visit. She helped us generate and confirm the samples matched. And her demeanor was so kind and forthcoming, her service was such a pleasure! It is service members like Toni that make us choose to go to home depot!

I bought A few Items. It was to my surprise that Ms Makia approached me and without hesitation Ms Makia to help me with those items

Quick and easy pleasant shopping experience until the very end the guy took so long to bring the tree I already carried and purchased vehicles blew at me waiting on him but other than that no issues

My landlord had recently purchased online blinds for me, but unfortunately the blinds were an incorrect size. I had previously tried to take the blinds back for a refund with no success from another representative. As I was confused about what would be the best choice for me based on my circumstances. I would eventually comeback to the store to refund them all together. I was under the impression that I could use the gift card online after the refund, but the customer service rep did not bother to tell me, that I could not use the gift card online. I was almost on my way home, and in the middle of attempting to re-purchase the blinds in the correct size, when the Home Depot app was rejecting the gift card. I was furious, but I went back to the store, and Earl helped me and was thoughtful and understanding of the situation that I was in. He gave me the option to go to the blinds section/aisle to see if I find something of my preferences, but I couldn’t find the blind color that I was originally purchased. So Earl went out of his way to help me purchase my blinds in store, and took the initiative to help have my blinds ship to the store for pick up. I really greatly appreciated his assistance, since I really not familiar with shopping Home Depot.

Donte, the supervisor in hardware helped me find knee pads that I saw advertised on line....where it was noted there were 16 of the item in stock in this store. However, I could not find them and they did not appear on the shelves. Donte helped me find knee pads that were similar at the advertised price. I really appreciated his fast and efficient help for me! Please give him a big raise!!!

Great place to stop and get a Christmas tree. Please ask for Timothy he is awesome and helpful!!

I usually have a dislike for large hardware stores. Today was different. An associate was nearby and directed me to the correct section. As I was looking, another associate was walking through and called for someone. Within 2 minutes, Everest was there. Friendly, professional, patient and knowledgeable. Thanks Everest.

just came in for keys today but I also needed to look stuff for my next project. Eva was at the service desk and when I inquired about a product she looked it up and was willing to go a step further by showing me the location of the item. She was al most like my personal shopper. She was very helpful, friendly, good personality. I would most come back to this Home Depot with associates like Eva.

NE Homedepot employees that I came in contact with went far and beyond especially the cashier Jackqueline was so informative, pleasant, professional, courteous. I received a $5. Discount for applying. I need to follow up on my application for a store card

I had a excellent experience with customer service in the Rhode Island Ave. NE Home Depot.

MY ONLY CONCERN IS THE PARKING

We live in Southern California and routinely shop at Home Depot. The location in Washington DC has THE most friendliest, helpful, and courteous employees we have encountered at any Home Depot. It is a true pleasure to shop at this location!

Great customer service representative and store brand ambassador. Thanks Earl!

I went in looking for an item on sale that was listed as in stock but was not able to be located despite the best efforts on the employees and manager. Regardless, the manager gave me a wonderful deal on an alternative item that made the trip more than worthwhile.

I went in to exchange a propane tank and there was an employee outside he went above and beyond to help me,

I had a great experience purchasing lumber and the staff was very helpful and friendly

I would like to thank Mr.Marcus, the manager Mr.Joey for their help & the employees who assisted us guide through the store, we greatly appreciate it.

Mr Ed made my morning by helping me find exactly what I was looking for by going out of his way to help me. I'm writing this review just because of him.

Thank you so much to David G. in the Rhode Island NE location. He assisted loading and cuting all the wood planks we needed for our garden planter project! Also thank you to Munir for his assistance.

Finally staff willing to help with a smile and skill. Thank you David from lumber cutting .

I was really pleased at how the employees were so eager to serve! Beginning with the greeter, to workers in the aisle where I needed light bulbs to the cashier. I enjoyed visiting.

Store associates are very helpful

Every1 is great helpful especially Earl

The service is very good. I wish the process is less stressful.