Reviews for Ne Washington DC #2583

Fairly decent experience. I don't typically go to this Home Depot since it seems a little dirtier that the main Home Depot that I go to.

Employees were very friendly. Specifically Mr. Scott

This is the first time I've visited this store.I normally shop at the Home Depot stores in Maryland because they are closer to my home.I came to this store because their inventory showed they had the items I was looking for (Ryobi 2-Pk 18-Volt Batteries and Ryobi 3/8 18-Volt Ratchet) The shelves were empty because I chose to come to the store at 7:30 PM on a Saturday evening (won't do that again) but this very helpful employee name Ryan in the Tools Dept. located the items on the overhead racks and called for a forklift to retrieve the items down for me. Great employees at this store and I'll be shopping here again in the future. I remember this employees name because my son's name is Ryan. Thanks again Ryan for the great service.

Big shout out to HomeDepot representative (Julius). This individual assisted me in loading my vehicle proactively. Furthermore, he appeared genuinely elated to do so. This is not my experience with HomeDepot in the past and was quite refreshing. I felt more optomistic about the task ahead this day

Maybe I should have visited this store at an earlier time, because their covid precautions were lacking when i went, at 2:30pm on a weekday. They didnt have any hand sanitizer nor sanitizing wipes available. And those are required at the self-check-out machines alone since their machines aren't like normal ones. Their's had a hand-held scanner, so I had to wait until I got home to wash my hands.

The associates were next-level helpful and patient. Was in the store 3x over 24 hours in different departments and every time they were above and beyond expectations.

This location is the WORST. Combine un-attentive staff who are rude with the loiter-fest that is the creepy parking lot. You can't make it down the aisles here because promo displays are everywhere. Then you get accosted by aggressive "day-laborer's/pan-handlers/gypsy's?" when you try to load your car. You nearly run into them when you pull in the lot, then they swarm you when you come out. Not a pleasant experience. I'd give it no stars if I could.

Great customer service. Staff is very friendly

Total excitment that spring is here and the nursery is open. Kudos to Deborah in the outdoor garden section who is so pleasant and helpful.

I needed to replace the garage vent for my home. When I went to the Home Depot website to search for the correct vent, I found the correct size and color. I was surprised that the website directed me to the exact isle in the store that the item could be found. I followed the instructions on the website and the item was in the exact isle that was stated. I was very pleased.

Nice place, employees are busy all the time. employee are very helpful and very nice with the customer.

Hi I’m nit sure if I have the gentleman’s name correct but I think it’s Eric . He usually works near the tools, key making area. He’s amazing and always willing to help. Thank You Reginald Shaw

I’ve visited this Home Depot a few times and each time there’s been a issue. It’s clear the employees can use customer service training. I recently purchased a dryer and paid for them to haul the old dryer away. The delivery men stated that it didn’t show haul away on their website invoice. Home Depot didn’t provide me with an itemized receipt, so I wasn’t able to show proof that I paid for the service. To add insult to injury I wasn’t even able to get through on the phone.

Bad customer service. Every time I go in this store the sales associates act as if they don’t want to be bothered.

If you are buying appliances, be sure to find Jackie back in that department. She made my day and my week. I got a great price on the GE kitchen appliance package - though I will have to wait til February for delivery due to Covid-related manufacturing delays. Still, Jackie was a big help and super gracious. She renewed my confidence in Home Depot DC.

Love shopping here at home depot, they always have what I need in stock. The shelves are full to choose from and the employees are friendly provide good customer service and knowledgeable of where every item is located in the store.

This location is great for me because I live in the neighborhood.

Hi, cashier Lakisha is always helpful and friendly and each time i come to Home depot, the staff is always on point. Thanks and keep up the great work.

Doing a great job with COVID/safety protocols. Had a fast and friendly experience.

Employees in building materials would rather simply say 'the numbers are wrong' for inventory vs. looking for the product. I came into contact with 6 employees, none were wearing masks that covered their noses. The parking lots is always full during the day with people selling food out fo the back of their cars, day labor people, and other folks trying to get gig work, not leaving room for customers to park. HD needs to do better with monitoring and policing this.

I always enjoy coming to hoe depot I seem to locate all the things I need and when I need help there is always an associate to assist.

The store was very well lite and organized as usual. Everything was well stocked and very clean Every time I come to this store the employees are very eagar to assist. Things are always clean and freshly stocked.

Customer service reps Kathelyn, Bruce, Tamara.....ROCKED!! Beyond amazing service on 10/18/20. If I could have hugged them I would have...but you know the covid-19 wouldnt allow it.

On a busy Saturday, from the minute I walked in, to the second I left, I experienced excellent customer service and professionalism throughout my shopping experience.

Forgot to mention on my survey that my cashier was Janice. I appreciated how positive she was.

This review limited to recent experience in paint department. Meredith - Paint Coach on 9/5/2020 is a real star. He has a great customer attitude and energy. He was handling a very busy paint station extremely well treating all customers with great service and helpful advice. If you need paint, look for Meredith. He's a star

Crystal at the return/customer service desk turn a what is usually a nightmare (returning something to a big store) a pleasant customer experience. She actually cared about the customer and she did everything to make my return easy and without drama. Home Depot should have more employees like Crystal and she should be rewarded for your great customer service.

Cashier Delores E. Is great, she helped me find things I needed for a project even though she said she was on a break. Great customer service

The store was clean and has plenty of stock. I bought a floor model stove for a very good price

This store was in dissarray, the time was 1900 an hour before closing and it was in shambles in the parking lot trash and pieces of wood and supplies which could cause a flat tire, and the associates were busy closing by 1915 the doors to the outdoor flowers were locked all ready.