#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(202)281-2264
Tool & Truck Rental(202)281-2270
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
901 Rhode Island Ave Ne
Washington, DC 20018
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Customer Store Reviews

  • 4.5 out of 644 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (644)
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Showing 1-30 of 644 reviews
They have it all: the inventory, the professional ready to help staff, friendly , knowledgeable, ...
They have it all: the inventory, the professional ready to help staff, friendly , knowledgeable, & helpful. The best.
by
  • Verified Purchase
  • Recommended
The customer service was great. Very helpful staff members. And great product and prices.
The customer service was great. Very helpful staff members. And great product and prices.
by
  • Verified Purchase
  • Recommended
They have everything, including great customer service. I got a great deal on 4 kitchen applianc...
They have everything, including great customer service. I got a great deal on 4 kitchen appliances, fridge, stove, microwave, dishwasher. Thank you, Destinaé!
by
  • Verified Purchase
  • Recommended
GREAT CUSTOMER SERVICE IN THE STORE. ANSWERED MY QUESTIONS, AND POINTED ME IN THE RIGHT DIRECTIO...
GREAT CUSTOMER SERVICE IN THE STORE. ANSWERED MY QUESTIONS, AND POINTED ME IN THE RIGHT DIRECTION. THANK YOU !!!
by
  • Verified Purchase
  • Recommended
The store offers a pretty good shopping experience overall.
The store offers a pretty good shopping experience overall.
by
  • Verified Purchase
  • Recommended
Convenient. Well stocked but when I order online for store pickup, the item arrives at the store ...
Convenient. Well stocked but when I order online for store pickup, the item arrives at the store on a timely basis.
by
  • Verified Purchase
  • Recommended
I truly had a great sense of feelling welcome and appreciated today all the ladies was smling and...
I truly had a great sense of feelling welcome and appreciated today all the ladies was smling and and offered great service
by
  • Verified Purchase
  • Recommended
great management, great staff, not complete on all product lines.
great management, great staff, not complete on all product lines.
by
  • Verified Purchase
  • Recommended
It's CONVENIENT for my purposes...and has "THE TOOL RENTAL" section.... LAMEKA MY CASHIER can get...
It's CONVENIENT for my purposes...and has "THE TOOL RENTAL" section.... LAMEKA MY CASHIER can get me "out the door and back to my PROJECT QUICKLY...."
by
  • Verified Purchase
  • Recommended
very nice cashiers
very nice cashiers
by
  • Verified Purchase
  • Recommended
There is always someone around willing to help when it's needed.
There is always someone around willing to help when it's needed.
by
  • Verified Purchase
  • Recommended
IS GOOD TO MY I AM LIVING AT WASHINGTO DC IS CLOSED TO MY LIVINIG SO FOR PRODUCTS OR PARKING EASY...
IS GOOD TO MY I AM LIVING AT WASHINGTO DC IS CLOSED TO MY LIVINIG SO FOR PRODUCTS OR PARKING EASY WAY AND ASSISTANCE IS GOOD FRIENDLY HELPFUL IS GOOD FOR MY THANK YOU
by
  • Verified Purchase
  • Recommended
You can find everything with a good price, and employees are so kind, thanks
You can find everything with a good price, and employees are so kind, thanks
by
  • Verified Purchase
  • Recommended
Great store and location. Helpful staff
Great store and location. Helpful staff
by
  • Verified Purchase
  • Recommended
I recommend this store ONLY IF you don’t require a delivery. The delivery company sucks. They m...
I recommend this store ONLY IF you don’t require a delivery. The delivery company sucks. They missed two appointments. The first time they lied and said we weren’t home. They didn’t even call to say they were rescheduling. The second time they said the truck broke down. We decided to cancel and go to Lowe’s.
by
  • Verified Purchase
  • Recommended
The Store is serviced by a helpful staff. It is clean and stocks a wide variety of products
The Store is serviced by a helpful staff. It is clean and stocks a wide variety of products
by
  • Verified Purchase
  • Recommended
Every thing I need is alway in this store, employees always now where items I am looking for once...
Every thing I need is alway in this store, employees always now where items I am looking for once I need anything.
by
  • Verified Purchase
  • Recommended
The store a lil hotter than normally but i truly appreciate getting in and out at a timely manner...
The store a lil hotter than normally but i truly appreciate getting in and out at a timely manner and the customer service desk provide me with that thanks again
by
  • Verified Purchase
  • Recommended
The store was clean and the staff was help full and professional .
The store was clean and the staff was help full and professional .
by
  • Verified Purchase
  • Recommended
Ms. Beverly is fantastic. Everything else about my online appliance order was wrong, but Ms. Beve...
Ms. Beverly is fantastic. Everything else about my online appliance order was wrong, but Ms. Beverly corrected everything and made it ok. This world needs more customer service like Ms. Beverly's!
by
  • Verified Purchase
  • Recommended
The store is a great location and they have a good quantity of products. The staff members were v...
The store is a great location and they have a good quantity of products. The staff members were very helpful with directing me to all the items needed for my home improvement project!
by
  • Verified Purchase
  • Recommended
Slow and unhelpful
Slow and unhelpful
by
  • Verified Purchase
1 found this review helpful
Home Depot is a great place to shop. I give Home depot a good rating for being in the right area...
Home Depot is a great place to shop. I give Home depot a good rating for being in the right area for all shopper in the NE area.
by
  • Verified Purchase
  • Recommended
It was cleaning and the staff was extremely helpful
It was cleaning and the staff was extremely helpful
by
  • Verified Purchase
  • Recommended
1 found this review helpful
While the store had adequate supplies of hardware and garden needs, the employees were less then ...
While the store had adequate supplies of hardware and garden needs, the employees were less then friendly. The customer service experience was not what I expect from Home Depot. I shop at Home Depot in my hometown in FL every week. I've also lived in CA, TX and MD and the customer service assistance have ALWAYS been above helpful and friendly. The employees at this Home Depot did not seem to care about their customer relationships which goes against any of my past experiences with HD and their core values. It was a sad experience. Will try Lowe's next time I'm in town.
by
  • Verified Purchase
I experienced great customer service through the sales associates and the Specialty Sales Assista...
I experienced great customer service through the sales associates and the Specialty Sales Assistant Store Manager.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
This location has EVERYTHING you need. It is clean, well stocked and has super polite employees....
This location has EVERYTHING you need. It is clean, well stocked and has super polite employees. They have a great variety of plants, gardening tools, janitorial supplies and other essential items.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I frequent this store because it is closest to our rental property that we are renovating. I alwa...
I frequent this store because it is closest to our rental property that we are renovating. I always check before I go there to make sure they have what I need right away to not hold up my contractor. If it is something that can wait, I usually get it somewhere else. My biggest gripe: all the people milling about in the parking lot. I do not go there alone during hours of darkness. I understand they are looking for work, but they make me feel very unsafe. I also do not like coming out and getting all these 'offers' of assistance.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
It is so convenient to have a Home Depot closer to my friend's home. We needed to paint the apar...
It is so convenient to have a Home Depot closer to my friend's home. We needed to paint the apartment, and employees gave us the exact painting we needed. Without their help, it could have been very difficult to find the right paint. We bombarded them with so many questions, and they patiently listened us and helped us.
by
  • Verified Purchase
  • Recommended
I am constantly haven't things done around the house and I love shopping at home Depot the store ...
I am constantly haven't things done around the house and I love shopping at home Depot the store is very neat and organized and most of decay she is are very friendly and helpful especially Eugenia.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 644 reviews

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