Reviews for Oak Harbor #8563

Home Depot , As a very dedicated loyal customer of Home Depot, I was beyond satisfied through out my endeavor through your establishment. I was in a hurry critical that I get the materials and items I came for. As I rushed from the clean well marked parking lot I found a clean cart and an employee greeting me I forgot my mask and without a word. An employee was putting one in my hand without pause i put it on and didn't miss a step there were open clean isle with inviting signage directing my every turn wow I felt like this was all in place just for me I couldn't believe it every item stocked no wrong turns nor settling for something similar to my needs without any negative impact i was in line with my Amex in hand ✋ stop says an employee your about to scan that twice. With out doing i was done receipt printing items bagged cart removed and before I knew yes you guessed it i was back on the rd headed to my chaos of work but for that moment of time it was a walk in the Home Depot clouds. Thanks a million your loyal your dedicated your D.i.y.s

They allow animals in the store. There’s no reason anyone needs to brings there dog shopping. Disgusting.

I love our Home Depot. The staff are always friendly and helpful. I always find what I need for what ever project I am working on. I appreciate the healthy environment this Home Depot is providing for us the shoppers and the employees during this pandemic.

Employees come and go, overworked or just don't care. You'll find one or two who care and are knowledgeable, but it's pretty rare. Management must be hard to work for, as over the years, nothing seems to change. Still, it's the only place we can go for some items, so we are forced to endure some rudeness and inexperience. I did get one great gal in the appliance section who knew her stuff, otherwise I would have gone elsewhere. Checkout is horrendous. Usually only one or so clerks and self-checkout with large items is ridiculous. Could do MUCH better with a little better management or training.

Well organized and staffs are friendly.........

Cleanest, well organized, knowledgeable and friendly.

Store is clean extra... just be ready to deal with rude staff

Ziggy great clerk helpful & sweet

clean store, friendly employees actually working there didnt take long at all to get help finding something, plenty of masks and sanitizer available <covid supplies> at the entrance. Felt very comfortable shopping there!

I was only outside in the garden section, but was very clean

my husband and i always shop at the Oak Harbor store and love it, but this last time when buying a large purchase item, there mistakes made and no one apologized for the mistake, didn't not tell me about the delivery charge (thought it was free due to the amount) on my purchase and then called me telling me i got the wrong item after it was delivered(which they did get right) I talked with the girl who called who was apologized about the wrong item being delivered, i came home to check the item which turned out to be the right item and was told she was going to talk to her manager about what had happened with my purchase but when i called back she was not there and the guy only knew about me being called about the wrong item. just very frustrating with the whole purchase.

I like the Oak Harbor store because the people working there are friendly and helpful. I have been to the store in Everett, and did not particularly like it there...of course, this was during the pandemic, so maybe that was the problem.

The workers have always been very helpful with each visit to the store. Questions were answered and all the associates seemed friendly and had great attitudes. Any time I've needed assistance an associate was always nearby.

We ordered a large number of garden landscaping bricks and, in spite of clear instructions, the store wrote it up for the wrong color. To get the correct color, we were required to buy a full pallet -- which meant unused bricks and added expense. We were also told there would be a $90 delivery fee, when other local suppliers deliver for free. I incurred costs I couldn't pass on to my customer plus there was a one month delay in the project.

Customer service at this store is non-existent. If you require any assistance at all, go elsewhere to shop. You won't get it at this particular location. This latest of MANY crappy experiences at the Oak Harbor Home Depot: I requested help from 3 different employees with items on a high shelf in the back. The lower shelves were empty and there was a ladder sitting right there where needed, but customers are prohibited from climbing ladders at the store, which is understandable. Nobody could (i.e. "would") help me. Yet, I walked past 4 other employees on my way out the door. They were standing around chit-chatting; I caught snippets of conversation about personal matters as I walked by. The 2 females standing around and chatting were playing with their hair (working hard). I even tried to make my purchase online for pick-up later. I'm standing there with my phone looking up at the 2 items I wanted to purchase and the website won't allow me to make the purchase because the items are supposedly unavailable. Doh! Sure, this location is handy for local residents on the island, but it's worthwhile to drive a longer distance to shop with businesses that actually want to provide assistance and that value their customer base.

Associates extremely helpful in getting table saw. Brought one from storage directly to me. Now that's customer service.

Everything i needed was in stock and had great customer service.

I can ALWAYS find what i'm looking for!!! The front end employees are always nice, friendly and helpful which makes me keep returning. I love the variety of flowers and plants that i can always count on being there. I go to some smaller stores for flowers and its always the same boring ones and priced too high for plants that aren't being taken care of. Keep up the great work!!!!

Home Depot is a great store. However, a business this large should offer a way to use a military discount online or ordering something from the Pro desk in the store. There are many businesses that verify military credentials through online means. When I purchase a large dollar amount of building material, which is not in stock at the store, Home Depot does not offer the military discount. It is an easy fix to offer online military discount.

We are lucky here in Oak Harbor! Been to many Home Depot’s across the country and oak’s Home Depot Is top class!

Best Home Depot I have shopped at in Washington or California. There is always staff available who are both friendly and professional

Staffs are very friendly and professional.

A nice clean store with helpful friendly faces. Everything you could possibly need, and then some.

I do not recommend this store if you want to use installation services for doors/windows. They charged us to have someone come out to measure. After waiting over a month and leaving messages, no one ever contacted us. They did refund the fee.

During my visit I needed to create some circular items to help shape my food presentation. I was happy to meet Alex and Nathan who helped me to cut plastic pipes into 4 smaller shapes. I’m a frequent shopper here, coming roughly 2-3 times a week. Every experience has been great with helpful staff and friendly service. It’s clear that customer service is there top priority. Thanks to the two Jennifer for their kindness too.

My family loves this store. All the Associates are so helpful, they make sure your find what your looking for. Likewise when we were at check out, the cashier was equally friendly and the whole experience made you glad you shop there.

Store 8563 Oak Harbor is the BEST

As always, great customer service !

I love shopping at this particular Home Depot more than others. They have found a way to make a big box store feel like a small town mom and pop store. I always feel welcome and have no doubt that I will find what I need and get expert help if needed.

Always helpful. And most everything always in stock.