#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(718)608-8402
Tool & Truck Rental(718)608-8408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2750 Veterans Road West
Staten Island, NY 10309
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Customer Store Reviews

  • 4.7 out of 446 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (446)
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Showing 1-30 of 446 reviews
Fidelfa and Kyle were both very patient and helpful!
Fidelfa and Kyle were both very patient and helpful!
by
  • Verified Purchase
  • Recommended
One of the best Home Depot stores I've ever been to. Everyone was so helpful, and friendly.
One of the best Home Depot stores I've ever been to. Everyone was so helpful, and friendly.
by
  • Verified Purchase
  • Recommended
Great Home depot, I love the line of Milwaukee tools that are available, Thank you!
Great Home depot, I love the line of Milwaukee tools that are available, Thank you!
by
  • Verified Purchase
  • Recommended
the Staten Island Home Depot store # 1281 is my store for home improvement supplies.
the Staten Island Home Depot store # 1281 is my store for home improvement supplies.
by
  • Verified Purchase
  • Recommended
Sales associate services are excellent. Very clean atmosphere. Every items are in order on the sh...
Sales associate services are excellent. Very clean atmosphere. Every items are in order on the shelves.
by
  • Verified Purchase
  • Recommended
The store was clean and in good condition. The products were arranged in such a way that it made ...
The store was clean and in good condition. The products were arranged in such a way that it made it easy to find the items that you were shopping for. The customer service that you receive when entering the store was excellent.
by
  • Verified Purchase
  • Recommended
I FOUND OUT THAT THIS STORE IS WELL STOCKED. THE PERSONEL IS FRIENDLY AND SPECIALLY THE CASHIERS.
I FOUND OUT THAT THIS STORE IS WELL STOCKED. THE PERSONEL IS FRIENDLY AND SPECIALLY THE CASHIERS.
by
  • Verified Purchase
  • Recommended
The staff are very nice and friendly. The staffer Ben from Gardening is amazing and helpful.
The staff are very nice and friendly. The staffer Ben from Gardening is amazing and helpful.
by
  • Verified Purchase
  • Recommended
Very neat, very busy, friendly employees ready, willing and able to assist. Very pleased with thi...
Very neat, very busy, friendly employees ready, willing and able to assist. Very pleased with this Home Depot. The items I needed were obscure one, and I was more than happy they were able to help me find the items needed.
by
  • Verified Purchase
  • Recommended
Clean, nice, neat store.
Clean, nice, neat store.
by
  • Verified Purchase
  • Recommended
The store was clean it was plenty of product there were enough people to handle the load and enou...
The store was clean it was plenty of product there were enough people to handle the load and enough people that will kind to help you
by
  • Verified Purchase
  • Recommended
nasty personnel, nobody knows nothing
nasty personnel, nobody knows nothing
by
  • Verified Purchase
2 found this review helpful
The store fulfilled all my needs and had what I was looking for.
The store fulfilled all my needs and had what I was looking for.
by
  • Verified Purchase
  • Recommended
The Returns line & online order pick up line needs to two different lines. It took 30 mins to pic...
The Returns line & online order pick up line needs to two different lines. It took 30 mins to pick up an online order because the returns line was very long, this was due to no staff at returns line or not enough staff. The 10 customers on the line were all annoyed and being vocal (yelling for a Manager) because the line wasn't moving and that there aren't two lines for returns & pickup. Also, some of the employees have an attitude and don't really care. Online orders are completed with broken open boxes and missing parts that are put back on the self from a return. I would like to know where the Quality Assurance is. This causes a HUGE inconvenience for the customers to make another trip back to the store to return the product for missing items. Staff and Management need to be retrained or terminated. Many times, some of the staff at the Pro and Customer Service Desk have ignored the customer without an acknowledgement when the first walk up to their Desk. It very sad that employees act this way these days when so many people are unemployed. This Home Depot really needs to make some serious changes and remember the customer comes first. After all we are the ones with the money making purchases keeping the store open and people employed!! *****No wonder Jeff Bezos is very successful and the richest person on the Planet!! He knows that customer wants/needs are first and all else will follow...*****
by
  • Verified Purchase
2 found this review helpful
Super helpful employees went out of their way to help me find an item even though it wasn’t his d...
Super helpful employees went out of their way to help me find an item even though it wasn’t his department. Always clean and always has everything I’m looking for.
by
  • Verified Purchase
  • Recommended
James in flooring Dept manager is the best I have ever seen thank you James for making my floor s...
James in flooring Dept manager is the best I have ever seen thank you James for making my floor shopping so much easier
by
  • Verified Purchase
  • Recommended
I found this store to be cleaner and brighter and employees friendly and helpful. They don't hide...
I found this store to be cleaner and brighter and employees friendly and helpful. They don't hide like other Homedepot stores.
by
  • Verified Purchase
  • Recommended
The store was clean and well organized. the staff was available and pleasant. Especially Jennifer...
The store was clean and well organized. the staff was available and pleasant. Especially Jennifer at the Nursery check out and the security officer that was on duty. They were also genuinely concerned with my needs. I will definitely shop at this store again. Thanks
by
  • Verified Purchase
  • Recommended
More than 5 stars if I could. Every time I visit this store I always wanted to go back. Everybody...
More than 5 stars if I could. Every time I visit this store I always wanted to go back. Everybody there is just friendly and professional. All the associates make my business go smoothly. The best store
by
  • Verified Purchase
  • Recommended
there are a number of times that the stocking was less than satisfactory. often needed items ar...
there are a number of times that the stocking was less than satisfactory. often needed items are out of stock. also there is no maintenance on the shelves especially the plumbing. things are thrown into whatever box/bin is available with no regard making sure what is identified as being in the box is actually in that box .
by
  • Verified Purchase
  • Recommended
Great Milwaukee Tool Rep Mark can help you with your needs
Great Milwaukee Tool Rep Mark can help you with your needs
by
  • Verified Purchase
  • Recommended
This is the only home depot that normally has what I need or that the employees in it actually wo...
This is the only home depot that normally has what I need or that the employees in it actually work. I place many online orders and they always fill it correctly. The other home depot's on Staten island always cancel my orders just so they don't have to pick it. Then when I get there they say oh we cancelled the items in your order be wise we're out of stock. ... But when I go down the isle to look for myself I find everything I had ordered. So I stick to the brick town location it's the best!
by
  • Verified Purchase
  • Recommended
I had a wonderful experience at this store with the Department Supervisor Alassane going out of h...
I had a wonderful experience at this store with the Department Supervisor Alassane going out of his way to make sure I had what I came to purchase. My experience could not have been better.
by
  • Verified Purchase
  • Recommended
Jason carried 50lb bag of calcium chloride to my car. Emptied bag into 2 orange Home Depot conta...
Jason carried 50lb bag of calcium chloride to my car. Emptied bag into 2 orange Home Depot containers. He also refused the tip. Stating this was part of services. Very nice. Found my product with ease.
by
  • Verified Purchase
  • Recommended
great friendly store
great friendly store
by
  • Verified Purchase
  • Recommended
The store was clean and the cashier (Saide) was friendly and helpful
The store was clean and the cashier (Saide) was friendly and helpful
by
  • Verified Purchase
  • Recommended
Love this location. Staff is always friendly and happy to assist. Also this store isnalways cle...
Love this location. Staff is always friendly and happy to assist. Also this store isnalways clean and well supplied.
by
  • Verified Purchase
  • Recommended
Brian and Victoria are outstanding to say the least ! I will always come to this particular store...
Brian and Victoria are outstanding to say the least ! I will always come to this particular store for any further home improvement needs or appliances i may need .
by
  • Verified Purchase
  • Recommended
Excellent customer service by Two employees!
Excellent customer service by Two employees!
by
  • Verified Purchase
  • Recommended
Employees were friendly and helpful. Rafael in the door department was very helpful
Employees were friendly and helpful. Rafael in the door department was very helpful
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 446 reviews

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