#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(203)573-7425
Tool & Truck Rental(203)573-7430
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
575 Bank St
Waterbury, CT 06708
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Customer Store Reviews

  • 4.5 out of 561 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (561)
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Showing 1-30 of 561 reviews
Ira and Mike from hardware are awesome
I buy 6 ft 1x2’s to make American flags. I was once looking for a part to my Dremel and Mike went above and beyond to help me find it. Even when the part was not in the store. Also there were no more 1x2’s out and I asked the cashier who went to get Ira who found the 1x2’s and stocked the shelf and was super friendly.
by
    • Recommended
    Great Service
    Employees are very knowledgeable, go in ask and they can help and or point you in the right direction.
    by
      • Recommended
      Knowleabke staff
      Kim in design and Sanger’s on the register helped me acquire a product not in stock, saved me an extra 50 dollars and set up military status on the app.
      by
        Good stuff
        Eggy was great to buy there
        by
          • Recommended
          Quantitative in the shelves
          The only thing I had an issue with was the quantities of light switches on the shelf. There were only two of the double light switches and one box was open missing parts so I was only able to get 1.
          by
            • Recommended
            Awesome plumbing deals
            Faucet selection is awesome and most are on display so you can see it out of the box. Great for making a selection
            by
              • Recommended
              Rating of my Home Depot
              They have any thing you could ever need for Garden and home. I walked around the whole store and saw all kinds of things that I could use. I was there for 2 hours. Loved it
              by
                • Recommended
                goated store
                employees are authentically themselves while also delivering good customer service & creating a comfortable atmosphere.
                by
                  • Recommended
                  Convenient and Well-Stocked
                  Sometimes Waterbury gets a bad wrap. This store is convenient, and usually well-stocked. I have never had an issue finding what I needed or getting help from staff.
                  by
                    Lovely staff!
                    I went in to buy a few more plants and gardening soil. Everyone was very helpful and friendly, so I felt very welcomed from the start to the finish. The store was neat and organized, and the staff felt genuine!
                    by
                      • Recommended
                      Great over all store
                      They have a Good selection of products
                      by
                        • Recommended
                        Employees that real do care
                        Every time I shop here someone walks up to me and offers assistance.
                        by
                          • Recommended
                          Great customer service
                          Waterbury Home Depot consistently provides great customer service, very helpful and attentive personnel!
                          by
                            • Recommended
                            Terrific Experience!!!
                            I had a wonderful experience at this store. Jessica at the front register was terrific.
                            by
                              • Recommended
                              PAINT DEPARTMENT
                              THE EMPLOYEES AT THE PAINT DEPARTMENT WERE KNOWLEDGEABLE AND VERY HELPFUL. I WAS EXTREMELY HAPPY WITH MY PAINT COLOR PURCHASE
                              by
                                • Recommended
                                Excellent Customer Service
                                Marvin, Miguel, Dayshawn, Rose A., RaKayla, Al & Venus are so helpful, kind and courteous. They go out of their way to help you with anything you need. They are all very knowledgeable, friendly, and respectful. Highly recommend this store. Thank you!
                                by
                                  • Recommended
                                  Great
                                  Great Home Depot. They are the best in CT. Only Home Depot that knows what they are doing.
                                  by
                                    • Recommended
                                    Great crew!
                                    I work for a local business and have to come in almost every day and the employees at this home depot make me feel like party of their crew.
                                    by
                                      • Recommended
                                      Appliance Purchase Fine BUT DELIVERY NOT SO MUCH
                                      Major appliances purchased. Delivery/installation delays and errors lasted over 3 weeks.
                                      by
                                        Great customer service
                                        Very helpful and knowledgeable
                                        by
                                          • Recommended
                                          Very helpful
                                          Staff here is very helpful. They will go out of there way to locate items that are not at the listed location on the app.
                                          by
                                            • Recommended
                                            1 hardware
                                            Dasean help me out by saving a lot of money and his service was very grateful I am very glad he works there doing his best with a smile on his face and the people in rugs also help me out choosing a great carpet for my cats it was a woman and male that help and I thank them so much for helping with their best opinion it’s what makes me shop there again see all the smiles and helpful gratefulness
                                            by
                                              • Recommended
                                              Number 1 hardware store
                                              Dasean help me out by saving a lot of money and his service was very grateful I am very glad he works there doing his best with a smile on his face and the people in rugs also help me out choosing a great carpet for my cats it was a woman and male that help and I thank them so much for helping with their best opinion it’s what makes me shop there again see all the smiles and helpful gratefulness
                                              by
                                                • Recommended
                                                This store sucks
                                                This store is always a dump with mismatched product on shelves, and needed products out of stock. The associates are generally useless IF you are able to find one. There are roving solicitors trying to sell you various home projects and services that are pushy and wont take no for an answer. Very irritating. Also, they try to force you to use self checkouts which i refuse to do.
                                                by
                                                  Great customer service!
                                                  Customer service employee Ganyika went Above and Beyond to make sure all my questions were answered clearly and professionally. Very pleased with visit.
                                                  by
                                                    • Recommended
                                                    Mr Pete
                                                    Great Job Waterbury Strong !
                                                    by
                                                      • Recommended
                                                      Happy to go to home depot
                                                      I went to Home Depot today to find a power tool to do a job and I needed help. I received help from a great check out lady. Jessica W. And Jimmy in power tools was very helpful. She was very kind too. Thank you one other young lady helped too. Thank you!
                                                      by
                                                        • Recommended
                                                        Something; is Happening Here
                                                        Shopping at Home Depot in Waterbury, CT, lately has been a better than average experience. Their newest roster of employees get us DYI-ers. They all seem to have a keen sense making themselves available to meet customer needs, without hesitation. Kudos and Bravo!
                                                        by
                                                          • Recommended
                                                          Perfect customer service
                                                          Yesterday I bought bathroom wall tile and cannot say enough good things about the salesperson as well as the store. It was a wonderful experience and would highly recommend this store. Very customer oriented. An all around pleasant experience.
                                                          by
                                                            • Recommended
                                                            Dirty and expired inventory
                                                            Went in looking for Loctite spray foam insulation and found it under 1/8 inch of dust and two years past expiration!
                                                            by
                                                              Showing 1-30 of 561 reviews

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