#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(513)688-2508
Tool & Truck Rental(513)688-2501
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
520 Ohio Pike
Cincinnati, OH 45255
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Customer Store Reviews

  • 4.7 out of 690 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (690)
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Showing 1-30 of 690 reviews
Friendly and Supportive Staff
Everyone staff member is kind, caring, and helpful. They give as much guidance as possible.
by
    • Recommended
    Friendly store
    Employees are in general friendly, helpful and kind. We need more of that in the world.
    by
      • Recommended
      Organized and Clean
      I always go to Home Depot on Beechmont Ave for all of my yard, house and design needs. During my visit this time Jan was friendly and quick to make sure I had everything I needed.
      by
        • Recommended
        Beechmont HD is excellent
        Great customer service: friendly, attentive, knowledgeable. And they let you bring your dog in the store!
        by
          • Recommended
          Great Customer Service at the Beechmont Home Depot!
          I always have a great experience at the Beechmont Hoke Depot, this store always has the most knowledgeable employees and helpful. I wouldn’t go anywhere else!
          by
            • Recommended
            Friendly store
            Bard was very friendly when checking out but so was the other employees ! Good customer service
            by
              • Recommended
              Excellent customer service
              The employees are always willing to help once they see you pondering between opinions.
              by
                • Recommended
                Great team
                I always get answers to questions about products and “how to”.
                by
                  • Recommended
                  everything you expect
                  Home Depot (Beechmont Ave) is by far my favorite home improvement store. This store is always clean, stocked and has friendly helpful employee's. They recognize Veterans with a much needed discount which is highly appreciated. I have never had a single bad experience in this store.
                  by
                    Rental Dept
                    Great customer service after no customer service on past visits.
                    by
                      • Recommended
                      Quality products
                      I previously owned a Fiskars hand hedgeclippers. When they broke and I returned them, customer service just said to go back and pickup a new pair of clippers
                      by
                        Great place to shop
                        We just bought a new refrigerator at Beechmont Home Depot. They have great service and friendly, knowledgeable staff. We shop there often and always get great service!
                        by
                          • Recommended
                          Great manager
                          She was able to locate the item and sale I had found on the WEBSITE as well as verify and check out with the advertised price. A regular employee did correctly Identify that the RYOBI SALE POSTER did not show all the tools listed on the internet. BUT the cashier counter did correctly charge the sales price. RYOBI sales material mistake.
                          by
                            • Recommended
                            Great product's
                            I bought milwaukee speaker for my son for his birthday he absolutely loves it and so do I so I bought two instead of one. THANKS AGAIN HOMEDEPOT WE LOVE UR STORE!!
                            by
                              • Recommended
                              Excellent customer service!
                              I just came in the store to find mortar for a tile job. Tommy helped me find what I needed and provided excellent customer service. Thank you Tommy!
                              by
                                • Recommended
                                Great customer service
                                Barb the cashier was super great and happy to help when my card didn't want to work
                                by
                                  • Recommended
                                  Dreary Trip Down the Depot
                                  Except for Cameron from the Garden Department, Viktor as well as Charlie from Appliances and Sophia from Plumbing- I felt my trip into the store was rather sad; employees would bury their faces into work- but not give any real time towards conversation or even attempt to engage me to any products of interest. The employees I call by name were able to do at least what I call the rest out against. Sophia allowed me to feel a semblance of warmth while Cameron gave me a good means of conversation and smile as I browsed. Viktor and Charlie were pleasant conversation and Charlie allowed me to try a boxed product which I promptly purchased after inspecting. These are employees that should be treated with care, the rest could try better.
                                  by
                                    Great Employees
                                    The employees are nice and very helpful. The plants/flowers were sad. Seemed scorched and no yellow tomatoes. But still a good shopping trip
                                    by
                                      • Recommended
                                      Jack in the Paint Dept.
                                      Every time we need help finding something or need help with what specific product you have that I need, Jack, in the Paint Department is always there to help. I have asked for his assistance many times, and he’s never steered us wrong. Thanks to Jack!
                                      by
                                        • Recommended
                                        Rude cashiers
                                        I have never had a courteous nice cashier at this store. Go to Milford Home Depot... Night and day difference in associates. Will never buy at this store again.
                                        by
                                          Don't ignore your customers
                                          We went to the flooring center to get whole house flooring and carpeting. We sat down with an older lady (who did not seem interested in helping us) explained we wanted carpet upstairs and hardwood laminate downstairs and a few other details. After a few minutes of discussing our needs a man came in and sat down close to us. She said are you the one that called? He said yeah. She then said to us, give me 2 minutes and proceeded to help him. They chit chatted and we were ignored. After 10 mins of waiting we left. We went to another flooring place and spent almost 20k.
                                          by
                                            Veterans discount
                                            Just wanted to go buy my wife a clock to hang on the wall for her birthday. The selection was nil as there was only ONE STYLE. Would not recommend going to Home Depot for a wall clock!
                                            by
                                              Great price
                                              Got this in time for spring
                                              by
                                                • Recommended
                                                Great help from employee
                                                Great help and customer service with getting my order completed and wverything taken care of. Employee was jaclyn
                                                by
                                                  • Recommended
                                                  Great sales experience!
                                                  I had to buy a small mini-fridge at a short notice. This store had the item and at a great price and the staff made spending money fun!
                                                  by
                                                    • Recommended
                                                    Recent Visit to Purchase Washer & Dryer
                                                    We just purchased our new Samsung Washer & Dryer. This store is always very busy. We knew what we wanted when we came in. Went right back to appliances and talked briefly with an associate. He rang us up, secured our extended warranty and we were done! Very easy! Can't wait for our delivery!!!
                                                    by
                                                      • Recommended
                                                      Having product
                                                      I have shopped this store many times and the product I'm looking for seems to always be in stock, that's what keeps me coming back.
                                                      by
                                                        • Recommended
                                                        Cedar planks
                                                        Used this product to line 2 antique trunks so that I may place my blanket in them PERFECT
                                                        by
                                                          • Recommended
                                                          REMODELED KITCHEN AND BATHROOMS, BOUGHT EVERYTHING FROM HOME DEPOT
                                                          WE INSTALLED EVERYTHING OURSELVES WITH THE HELP OF JOSEPH WHO WORKS IN CABINETS AT THE BEECHMONT STORE
                                                          by
                                                            • Recommended
                                                            Friendly check out
                                                            David was very nice and thorough while checking out and paying for my gas gill.
                                                            by
                                                              Showing 1-30 of 690 reviews

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