#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(513)688-2508
Tool & Truck Rental(513)688-2501
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
520 Ohio Pike
Cincinnati, OH 45255
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Customer Store Reviews

  • 4.7 out of 690 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (690)
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Showing 1-30 of 690 reviews
Wonderful Cashier
We went in to home depot twice on the same day. The 2nd trip we had a cashier named LeLe. She was extremely kind and helpful. She went out of her way to help. Even though she was busy, she still took the time to help and be kind.
by
    • Recommended
    Customer service
    Tasha provided the best customer service I have ever had. You absolutely need more like her
    by
      • Recommended
      Easy shopping
      Our cashier LELE was most helpful and pleasant
      by
        Great features
        Home Depot great place to shop. It has great savings.
        by
          • Recommended
          Home building
          I’ve been dealing with Home Depot for a couple months now as we build her house. They have really been exceptional! Doesn’t matter if it was Lighting, appliances they went above and beyond
          by
            • Recommended
            knowledgeable, helpful, friendly staff
            This store is my favorite Home Depot...staff is always available, friendly and helpful.
            by
              • Recommended
              Extremely Kind & Knowledgeable Staff
              I make weekly trips to HD, and every time the staff are always amazing!
              by
                • Recommended
                Mostly Nice People but does not recycle
                I like shopping at this store. The marjority of the people are helpful, friendly and professional. You occassional run into someone who is having a bad day but not often. However, despite the corporate policy of recycling CFL bulbs and batteries purchased there, this store does not recycle.
                by
                  • Recommended
                  Home Depot is upgrading and reorganizing the beechmont store and its looking great.
                  I just ordered my Samsung refrigerator and worked with a 15 year veteran employee of Home depot and she couldnt had been a better sales person to help me decide on what to buy ..We are both in customer service and she was so so helpful. No pressure at all I have purchase whole house carpet this year also I shop around alot they had the best value
                  by
                    • Recommended
                    Always get the help I need ,find what I need and check out quickly .
                    Always get the help I need ,find what I need and check out quickly .
                    by
                    • Verified Purchase
                    • Recommended
                    My experience at Home Depot was fantastic. I was met at the door by an associate that asked if sh...
                    My experience at Home Depot was fantastic. I was met at the door by an associate that asked if she could assist me in anything. I went down my list, and, she guided me to every thing that I needed. Her name is Tabitha. My checkout was also fast, and speedy. That associate's name is Barbra. I would recommend that store to all of my friends! I appreciated the experience.
                    by
                      • Recommended
                      This is the rudest store on the planet I needed help and I flaged down a lady she looked at me an...
                      This is the rudest store on the planet I needed help and I flaged down a lady she looked at me and started walking the other way then I started to jog to catch her then she started to sprint away man just needed help finding furnace filters I hate this store but its 1 minute from my house
                      by
                      • Verified Purchase
                      1 found this review helpful
                      Like home depot, don't like your gauging the lumber prices, we all need home repairs, Why.
                      Like home depot, don't like your gauging the lumber prices, we all need home repairs, Why.
                      by
                      • Verified Purchase
                      • Recommended
                      The gentleman who assisted me was extremely helpful.
                      The gentleman who assisted me was extremely helpful.
                      by
                      • Verified Purchase
                      • Recommended
                      If you are looking at getting an entry door, definitely ask for Don. Very knowledgeable and nice
                      If you are looking at getting an entry door, definitely ask for Don. Very knowledgeable and nice
                      by
                      • Verified Purchase
                      • Recommended
                      Sales Associate Barb I. was very nice, thanks Barb I.!
                      Sales Associate Barb I. was very nice, thanks Barb I.!
                      by
                      • Verified Purchase
                      • Recommended
                      Friendly, knowledgeable, patient and helpful employees... Clean store
                      Friendly, knowledgeable, patient and helpful employees... Clean store
                      by
                      • Verified Purchase
                      • Recommended
                      We always go to this store and always treated really good by the employees. Thank you Home Depot
                      We always go to this store and always treated really good by the employees. Thank you Home Depot
                      by
                      • Verified Purchase
                      • Recommended
                      I shop at this location, Beechmont in Anderson, Ohio often but on this particular occasion, I wen...
                      I shop at this location, Beechmont in Anderson, Ohio often but on this particular occasion, I went to return a light blub. I had the fixture in hand to help me out but I still needed assistance. I found Shelby. She walked me to Lonnie, a nice gentleman who worked in lighting. They both spent at least 10-15 minutes helping me chose the right to blub, right down to plugging it in for shade. Shelby was interested in learning too. Then Cameron helped me with my mulch loading. The best experience!
                      by
                      • Verified Purchase
                      • Recommended
                      Employees at this store are wonderful! Cameron and Joe helped us with mulch - they are so custom...
                      Employees at this store are wonderful! Cameron and Joe helped us with mulch - they are so customer friendly- we had an awesome experience!! I appreciate that the employees know so much more than I do about every home project that I have going on!
                      by
                      • Verified Purchase
                      • Recommended
                      Frequently use this store for my business and personal needs. This trip was below par due to Will...
                      Frequently use this store for my business and personal needs. This trip was below par due to Willie their cashier who was very rude, disrespectful and acted like she didn’t want to be there.
                      by
                      • Verified Purchase
                      • Recommended
                      Can never get anyone to help you, either too busy on their phone or too busy talking to their co-...
                      Can never get anyone to help you, either too busy on their phone or too busy talking to their co-workers
                      by
                      • Verified Purchase
                      1 found this review helpful
                      Everyone this morning was very helpful and polite. I got in and out fast. The tools and paint rep...
                      Everyone this morning was very helpful and polite. I got in and out fast. The tools and paint representative were a big help.
                      by
                      • Verified Purchase
                      • Recommended
                      Service used to be a sure thing at Home Depot, but it's been sliding downhill over the past few y...
                      Service used to be a sure thing at Home Depot, but it's been sliding downhill over the past few years. More than once I've been in the parking lot, in a Handicap space, using a cane, struggling to load things into my truck only to have employee after employee walk past me as though I wasn't there. It never used to be that way.
                      by
                      • Verified Purchase
                      • Recommended
                      Excellent custome service!!! Friendly and genuinely willing to help!
                      Excellent custome service!!! Friendly and genuinely willing to help!
                      by
                      • Verified Purchase
                      • Recommended
                      The employees at this store where so much more helpful than the ones at the Pleasant ridge store!
                      The employees at this store where so much more helpful than the ones at the Pleasant ridge store!
                      by
                      • Verified Purchase
                      • Recommended
                      Employees were readily available—and helpful. This store has a wide variety of products to choos...
                      Employees were readily available—and helpful. This store has a wide variety of products to choose from—
                      by
                      • Verified Purchase
                      • Recommended
                      Love shopping here, everyone is very friendly and knowledgeable. They always have great options t...
                      Love shopping here, everyone is very friendly and knowledgeable. They always have great options to help complete my projects
                      by
                      • Verified Purchase
                      • Recommended
                      We were able to find the products we were looking for however we did not receive any assistance d...
                      We were able to find the products we were looking for however we did not receive any assistance during our 2.5 hours of shopping here for a major home project. We actually only saw 1 employee in the lumber department and he basically ignored us. The aisles were very cluttered and we had to move things several times just to get to the items we needed to purchase. The cashier was friendly and efficient. It also would have been nice considering we spent $1,400 on lumber to have an employee even offer to help us with our 4 carts loaded down but that did not happen sadly.
                      by
                      • Verified Purchase
                      1 found this review helpful
                      The store is clean and organized and all the employees are friendly, helpful and professional.
                      The store is clean and organized and all the employees are friendly, helpful and professional.
                      by
                      • Verified Purchase
                      • Recommended
                      Showing 1-30 of 690 reviews

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