#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(925)513-6702
Tool & Truck Rental(925)513-6708
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5631 Lone Tree Way
Brentwood, CA 94513
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 380 reviews
92%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (380)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 380 reviews
East Bay Development
The pro desk is the best. Elsie, Heather, Sonia, and Audi are the most professional and helpful people ever. Their attention to detail and ability to help at every level makes my visits enjoyable and efficient. They make all of my transactions easy, comfortable, and they are always concerned with my projects outcomes. They go above and beyond the necessary level of service. If not for them I would probably go elsewhere. Their help is much better than other locations. Pro girls Rock!
by
    • Recommended
    Pro girls Rock!
    The pro desk is the best. Elsie, Heather, Sonia, and Audi are the most professional and helpful people ever. Their attention to detail and ability to help at every level makes my visits enjoyable and efficient. They make all of my transactions easy, comfortable, and they are always concerned with my projects outcomes. They go above and beyond the necessary level of service. If not for them I would probably go elsewhere. Their help is much better than other locations. Pro girls Rock!
    by
      • Recommended
      Helpful to DIY'ers
      I brought lot many things for my landscaping, while I had a struggle to choose on components where we have wide verity! Staff in the aisle helped a lot of explaining the feature of the product and its so helpful to buy.
      by
        • Recommended
        Good store stock and friendly employees
        Recently moved to area and this store contain lot of inventory and employees are friendly
        by
          • Recommended
          Great Store-Excellent employees
          Bought a nice back yard table and chairs. Very good price and product. The Store Manager helped me get it all loaded up and exceeded my expectations.
          by
            • Recommended
            Exceptional Service
            I always love coming to this Home Depot, everyone is always willing to help.
            by
              • Recommended
              Great service
              Great service, Always a pleasure to go to the store because of the friendly staff and the availability of inventory. Always leave with more than I came for.
              by
                Great Service
                Very happy with the service and attention to my needs and questions!!
                by
                  • Recommended
                  One of my favorite Home Depots
                  Great store, large, clean, well stocked, good friendly staff.
                  by
                    • Recommended
                    Excellent customer service
                    My visit today was great as usual but Mirian at the self check out was very helpful and very friendly. She helped me checking out and very communicative. Definitely will be coming back
                    by
                      • Recommended
                      Nail/ screws in parking lot.
                      Once again as I walked from my vehicle to the entrance of the store I picked up two screws. More attention should be paid to the cleaning of the parking lot.
                      by
                        Excellent Customer Service
                        Thank Mirian for going above and beyond with customer service! I will come back because of your service!
                        by
                          • Recommended
                          PRO DESK
                          Audi at the pro desk is always so helpful. Everyone there is great, but we truly appreciate how Audi goes the extra step to make sure we are taken care of.
                          by
                            • Recommended
                            Outstanding work and service from the store manager Jehsus
                            Wanted to thank the store manager Jeshus , who had help me as the appliance deliver was delayed by 2 weeks from LG. Understanding my situation and Jeshus's help has been an outstanding experience. He is very smart, proactive ,empathetic, knowledgeable and is one of the best managers. It was very impressive to see how everything was taken care at record time. Request this message share be shared with higher management.
                            by
                              • Recommended
                              TUFF SHED PURCHASE EXPERIENCE
                              I PURCHASED A TUFF SHED FROM HOME DEPOT. THEY ALONG WITH TUFF SHED MAKE IT AS EASY AS 123.
                              by
                                • Recommended
                                Products were easy to find.
                                Products were easy to find.
                                by
                                • Verified Purchase
                                • Recommended
                                David from Lumber was extremely helpful and much appreciated
                                David from Lumber was extremely helpful and much appreciated
                                by
                                • Verified Purchase
                                • Recommended
                                1 found this review helpful
                                the store manager Jesue is awesome and very customer service orientated.If you have an issue he w...
                                the store manager Jesue is awesome and very customer service orientated.If you have an issue he will address it asap. THAT is quality customer service. Anna, Tywanda, OWEN AND CLARENCE IN APPLICANCES ARE VERY KNOWLEDGABLE. THEY JUST NEED MORE HELP BACK IN appliances. a special shoutout to Shanada in customer service and the other store manager Gabriel. Very accommodating.
                                by
                                • Verified Purchase
                                • Recommended
                                1 found this review helpful
                                Amazing support from associates, they care and don't disappoint
                                Amazing support from associates, they care and don't disappoint
                                by
                                • Verified Purchase
                                • Recommended
                                I haven't need been here much in the past couple years but i am always satisfied with the custome...
                                I haven't need been here much in the past couple years but i am always satisfied with the customer service at this store. Home depot in general is a great company with great customar service. Big selection of supplies materials. Knowledgeable staff. Competitive prices.
                                by
                                • Verified Purchase
                                • Recommended
                                Highly recommended, all their associates are awesome. Got the best experience ever as per custome...
                                Highly recommended, all their associates are awesome. Got the best experience ever as per customer handling, Jennifer (JB45NH) and the one who helps to have our window blinds available. I might say one stop at one shop. Thanks
                                by
                                • Verified Purchase
                                • Recommended
                                I like everything that Home Depot provides for my home improvement and the good quality on mercha...
                                I like everything that Home Depot provides for my home improvement and the good quality on merchandise and great prices.
                                by
                                • Verified Purchase
                                • Recommended
                                GREAT STAFF HERE HELPFUL WITH A SMILE
                                GREAT STAFF HERE HELPFUL WITH A SMILE
                                by
                                • Verified Purchase
                                • Recommended
                                Maria at store #1076 is awesome! I know nothing about anything that could be sold at Home Depot. ...
                                Maria at store #1076 is awesome! I know nothing about anything that could be sold at Home Depot. Maria was friendly, attentive, and helpful. She took her time explaining things in a way I would understand and was very knowledgeable. She was so easy to be around that she made this very expensive purchase as easy as it could have been. Thank you, Maria!!
                                by
                                • Verified Purchase
                                • Recommended
                                Always a great place to shop for hardware. Lots of room and selection of products. Products that ...
                                Always a great place to shop for hardware. Lots of room and selection of products. Products that are carried are in stock. Help is usually available when needed; definitely there when large or heavy items are involved.
                                by
                                • Verified Purchase
                                • Recommended
                                Imagine, looking at all the selection of keys, instead of waiting around to get help, a HD assoc...
                                Imagine, looking at all the selection of keys, instead of waiting around to get help, a HD associate asks you if you would like some help (rather than pushing a button and waiting around for someone to come help you) Then when your ready, the cashier finds you & asks if your ready to be rung up. These days, when we can’t even show our smile courtesy goes a long way. I was in and out and on my way. Thanks HD employees!
                                by
                                • Verified Purchase
                                • Recommended
                                I have shopped at many Home Depot stores throughout the years, but the Brentwood store employees ...
                                I have shopped at many Home Depot stores throughout the years, but the Brentwood store employees were the most helpful of all of them. Very friendly, easy to talk to, and they listen well.
                                by
                                • Verified Purchase
                                • Recommended
                                They are very helpful...
                                They are very helpful...
                                by
                                • Verified Purchase
                                • Recommended
                                Go here. Good people. Love the service, just a little touch up in self check out for much older...
                                Go here. Good people. Love the service, just a little touch up in self check out for much older folks than myself, thanks.
                                by
                                • Verified Purchase
                                • Recommended
                                They always seem to have what I am looking for in stock. Never disappointed.
                                They always seem to have what I am looking for in stock. Never disappointed.
                                by
                                • Verified Purchase
                                • Recommended
                                Showing 1-30 of 380 reviews

                                Nearby Stores

                                Find Another Store

                                2300 N Park Blvd

                                Pittsburg, CA 94565

                                7.16 mi

                                Pro Service Desk

                                (925)473-8300

                                Mon-Sat: 6:00am - 9:00pm

                                Sun: 7:00am - 8:00pm

                                2090 Meridan Park Blvd

                                Concord, CA 94520

                                16.85 mi

                                Pro Service Desk

                                (925)603-0333

                                Mon-Sat: 5:30am - 10:00pm

                                Sun: 7:00am - 8:00pm

                                2500 Las Positas Rd

                                Livermore, CA 94551

                                18.04 mi

                                Tool & Truck Rental

                                (925)243-4610

                                Pro Service Desk

                                (925)243-4604

                                Mon-Sat: 6:00am - 10:00pm

                                Sun: 7:00am - 8:00pm