Reviews for Brentwood,CA #1076

Great place to shop for all of your DIY needs

Great location, convenient always helpful employees, we always find everything we need.

This store is fine but the contractor, Tempco, used for installing and delivering is unethical. They claim to have called and delivered a dishwasher but they did not. Now delivery is rescheduled for a full week later. Apparently this happens frequently, but since it is a company hired by corporate, the store cannot change a thing.

Very nice and responsible staff

Better not need any lumber or construction materials

store staffs are all super happy working also professional & very very friendly too, stores has lots to shop, nice and clean.

these store is cleaned and easy to find that you need

the product that you need is easy to find and the employyes is very helpful to you and friendly

My general go-to store for all of my home projects.

Friendly employees and good customer service.

All of the employees are very helpful. The Pro-desk team is the best. Sandra, Elsie, Audi, and Taneka are great and always make me feel like a VIP. Whether special orders or getting pricing from the bid Room, they are always professional and they go out of their way to make my shopping experience enjoyable and stress-free. They have got to be the best Pro-Desk Team around. They are professional ad always willing to help with a smile.

My Favorite Home Depot Store !!! Excellent service and very clean store with plenty of stock Thats easy to find.

The store clearly takes the pandemic seriously. Every employee had a proper mask, every customer had a proper mask, where to stand in line was well-marked, and where I saw employees helping customers - proper distance was maintained as much as possible. This helped me feel safe while there and I appreciate it, especially since in my home there is an elderly person who is high risk to respiratory issues so I don't want to be the one bringing any respiratory virus (covid19 or flu or whatever) into the home.

Excellent customer service provided at this store (Brentwood)

Cashier on check stand 1, Anabelle, is the most amazing employee your store has. Even during this time, she is such a ray of sunshine and has great customer service.

A store like the Brentwood Home Depot is where I know I will find everything I need without wasting my time and so I always go there.

This store is an excellent example of a great retail outlet. They have a very wide verity of goods to pick from. Their employees are always ready to help with finding things, and giving whatever service you need in a very timely manner. And their prices are always competitive.

As a general contractor it has been our go to place for material & the pro desk employees are very helpful for things you can't find in store or online.

even if you are a DIY shopper, good luck. they have no stock and theres nobody around to unlock or assist you with items.

The associates in the store were friendly and helpful. OEN is very helpful in the appliance dept.

I visited the store today, and just to say I was disgusted by the way an employee’s lack of customer service was. Cashier, (AZILEE) she was the most unprofessional, rude individual. I would have fired her on the spot if that was my company! I spend thousands of dollars here monthly as I am a contractor. Definitely won’t be returning until I hear something back. Disgusted and disappointed.

Good customer service, everyone was very helpful.

Good experience at this store.

I enjoy working with the Pro Desk people.

The store was very clean and items were easy to find. Just purchased a refrigerator and Amy over in appliances was very helpful. I’ll definitely refer this store to others.

There are enough good associates at the Brentwood CA store that as long as you mostly know what you need, you should fair well. Their product lineup has been consistent over the years with some additions such as Milwaukee power and some hand tools. Expect to reach out to the factory for Technical product support most of the time. Carts are easy to access but some isles could be tight but are doable with an occasional go around the other way. Practice extra Caution in the parking lot while driving or walking because it does get busy. Overall I would recommend this store. They have very few products/brands that are subpar. The self check out system is reliable and easy to use and there is always an associate to provide assistance if needed. Just wish they had WiFi for the customers to use (I have no experience with the equipment rental department)

Home Depot is the Best!

I’ve been to every Home Depot in Contra Costa County multiple times and the Brentwood Home Depot is by far the cleanest, and also the friendliest cashiers! Shout out to LAEL for the always smiling, always cheerful attitude! It is noticed!

Many of the associates and management are very helpful and I appreciate it. One supervisor named Dana is lacking the will to try and help clients unfortunately, if she can get on the same level as others and be willing to help. It’d be much more effective.

If they dont have it, you dont need it!