Reviews for Cornelius #3638

Good Experience and excellent staff

Poor training and communication for the entire countertop order process. Overall the cleanest store in CLT/WS/GSO market, but sad help from D23 and D29 associates earn the 2 stars.

Just ask for JESON, and you can’t beat his service while helping you!

I needed a nozzle for my garden hose and a very pleasant women in the garden center helped me by pointing out the benefits of the different nozzles considering I'd explained some hand problems I was experiencing.

The people in the paint department are awesome!

The staff went above and beyond to help with discussing product and not pressuring me to make a purchase. They seemed to take pride in what they do.

All staff and inventory were very likable

Great service that was friendly, professional, and knowledgeable. Many stores have forgotten how to treat customers, this does not apply to your store. Thanks for a great shopping experience! I’ll be back….

The cashier Andrea was so helpful and really nice !!

Jim in paint department is one of the best.

Happy to shop at Home Depot in Cornelius!

We bought our Christmas tree last weekend and Mike was so friendly and helpful trimming the tree truck and tying it to our car. He even declined a tip. Great service Home Depot!

Sunday December 4, 2022

Yesterday I was shopping for appliances at Huntersville Home Depot and encountered an extremely knowledgeable sales representative. Marcelino went out of his way to teach me about the refrigerators, washers and dryers available. I left the store feeling good about my choices and the features I selected.

All the staff at this location are very kind and helpful. They go out of their way to help figure out things if it isn't right and can help you complete a project with suggestions. Always greeted with a warm hello and, "can we help you with something." Kristie, Linda and Jarelis behind the CS desk were very nice and was willing to help with things.

Customer service is at an all time low. I was ignored by associates playing on their phones at both the service desk and in the garden center. Was told nobody was available to help me load my purchase (a twin bagger for my Cub Cadet lawn mower) in to my vehicle. The associate I asked even said "and I can't help you cause that thing is too heavy".

Under staffed is an understatement. There was zero staff today to help. I still purchased about $500; then left and went to Hoke Building Supply and spent over $15,000. because they were interested in me as a customer and my business.

Went above and beyond helping us when we had trouble with our home depot card.

I purchased a new microwave yesterday and Glenn was my Specialist, he was friendly cheerful and went above to help me. I highly recommend Glenn Oliver for any appliance needs

Mariam helped me save $100

My husband and I were trying to decide on a new shower head for our bathroom and were getting a little overwhelmed by all of the choices. just about that time, one of the employees came walking down the isle and stopped to ask if he could offer us some suggestions. He showed us the top things we need to look for which helped us narrow our search down to just a few, so then the decision was easy to make when we narrowed it down to a few.

it's unfortunate but at this location it seems like every time i visit i am forced to use self checkout. i'm not an employee. cashiering is a job for employees. . .not customers. just my opinion.

Don't know if it's training or good hiring but I know where I'm coming for future projects. Every employee from ones I asked for directions to those helping with projects to the help loading my purchases in my truck were friendly and quickly helped me without indifference or condescension.

Best place to buy everything for home♥️♥️

After calling several Home depot's I decided to drive 40 minutes bypassing other Home depots to go to this store because of the excellent customer service that was provided by phone. The Customer service only got better once inside the store.

The people at the Cornelius, NC Home Depot are incredible! They have so many employees that are always willing to help. I have been in the store one to many times per day over the last 7 days and I have not had one bad experience! They will approach me, asking if I need help. If I ask someone for help, they instantly work with me to help or find the right person to help. They are kind, friendly, and just all-around great people! I highly recommend this location to anyone in need of home improvement items!

I shop there almost daily for my business ($30K yr.) and find the staff to be helpful, very knowledgeable and friendly every time I am there!!!

Home Depot always has just what I need and they never seem to run out of stock. THANK YOU HOME DEPOT!!

Am working on a patio and although I know what to do had to be directed to the proper names of tools n supplies. Always VERY HELPFUL

I always find any gardening stuff