#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(704)987-3264
Tool & Truck Rental(704)987-3263
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
17111 Statesville Rd
Cornelius, NC 28031
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Customer Store Reviews

  • 4.8 out of 628 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (628)
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Showing 1-30 of 628 reviews
Always a great shopping experience!
Always a great shopping experience!
by
  • Verified Purchase
  • Recommended
Holly the cashier was amazing!! Great attitude and friendly personality
Holly the cashier was amazing!! Great attitude and friendly personality
by
  • Verified Purchase
  • Recommended
This store was neat, clean, and had the friendliest staff. Manny Torres is a pro and was so helpf...
This store was neat, clean, and had the friendliest staff. Manny Torres is a pro and was so helpful in making our countertop selections.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
helpful staff readily available
helpful staff readily available
by
  • Verified Purchase
  • Recommended
The itself was not a problem it was dealing with the managers when I had an issue that turned me ...
The itself was not a problem it was dealing with the managers when I had an issue that turned me completely off from coming back to this store. Make sure you don't have to return anything or that you don't need the assistance of a manager when visiting this store.
by
  • Verified Purchase
Great products and very smart employees! George in the garden department is very intelligent and ...
Great products and very smart employees! George in the garden department is very intelligent and knows Home Depot’s products. Very happy with this location and it’s employees.
by
  • Verified Purchase
  • Recommended
VERY PERSONABLE AND KNOWLEDGABLE EMPLOYEES! WE DID NOT KNOW WHERE TO LOOK FOR THIS ITEM AND WE W...
VERY PERSONABLE AND KNOWLEDGABLE EMPLOYEES! WE DID NOT KNOW WHERE TO LOOK FOR THIS ITEM AND WE WERE TAKEN TO IT PERSONALLY!
by
  • Verified Purchase
  • Recommended
George was at the self service cashier and approached us immediately on how yo use the machine I...
George was at the self service cashier and approached us immediately on how yo use the machine I didnt have my glasses as he was so helpful
by
  • Verified Purchase
Purchased cabinets today and was very pleased with the overall service. Associate Manny Torres wa...
Purchased cabinets today and was very pleased with the overall service. Associate Manny Torres was very professional and made the whole shopping experience exceptional! Thank you Manny for assisting us and coming up with solutions for our cabinet project!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Poor customer service and self checkout is poorly staffed.
Poor customer service and self checkout is poorly staffed.
by
  • Verified Purchase
Scott in Tools, and Benoit overall, were awesome - resolving an on-line screw up and making it ri...
Scott in Tools, and Benoit overall, were awesome - resolving an on-line screw up and making it right.
by
  • Verified Purchase
  • Recommended
The store is well-stocked and conveniently located. Most of the employees are helpful. Be prepare...
The store is well-stocked and conveniently located. Most of the employees are helpful. Be prepared for zero pleasantness, however, if you ever have to return anything. The woman working the returns had better things to do, gave no eye contact, and seemed bothered that I was there. I don't care how efficient you are with the transaction, if you are rude to your customers, you've ruined it.
by
  • Verified Purchase
  • Recommended
I really want to thank John, Brandon, and Carla in the flooring department. I had a life changing...
I really want to thank John, Brandon, and Carla in the flooring department. I had a life changing event and they all helped to make the situation right for my family. I really like John. He is very patient, knowledgeable and helpful.
by
  • Verified Purchase
  • Recommended
Just got a good deal on Christmas tree, kellie very helpful!
Just got a good deal on Christmas tree, kellie very helpful!
by
  • Verified Purchase
  • Recommended
Helpful employees and checkout staff are always very friendly.
Helpful employees and checkout staff are always very friendly.
by
  • Verified Purchase
  • Recommended
The checkout lady, Mary Lou IS FANTASTIC! During the checkout, she was friendly and very efficien...
The checkout lady, Mary Lou IS FANTASTIC! During the checkout, she was friendly and very efficient. I accidentally left a bag at the checkout counter, however, she ran out of the store into the parking lot to look for me. Even though I was parked pretty far away, she still ran after my car and handed me my bag as I was about to drive away! What incredible customer service!!
by
  • Verified Purchase
  • Recommended
We had a great experience buying appliances here. Had a wonderfully helpful salesperson that was ...
We had a great experience buying appliances here. Had a wonderfully helpful salesperson that was patience and worked with us to get just what we needed in our budget. There was a large selection of appliances to chose from with a wide range of prices.
by
  • Verified Purchase
  • Recommended
Jane, our cashier, was very friendly and made us smile!
Jane, our cashier, was very friendly and made us smile!
by
  • Verified Purchase
  • Recommended
Helpful employees that offer good service.
Helpful employees that offer good service.
by
  • Verified Purchase
  • Recommended
Very friendly Customer Service Rep ( Linda).
Very friendly Customer Service Rep ( Linda).
by
  • Verified Purchase
  • Recommended
Wry happy with this location! This location had excellent employees who will quickly answer pret...
Wry happy with this location! This location had excellent employees who will quickly answer pretty much any question about the store.
by
  • Verified Purchase
  • Recommended
Associates at the customer service desk were great, Cliff and Nick were very knowledgeable of how...
Associates at the customer service desk were great, Cliff and Nick were very knowledgeable of how to deal with issues.
by
  • Verified Purchase
  • Recommended
Ron Milner great help with appliances!!!!!! Great service!!!!!!
Ron Milner great help with appliances!!!!!! Great service!!!!!!
by
  • Verified Purchase
  • Recommended
I'm always happy to go to Home Depot in Cornelius. The employees are friendly and always very he...
I'm always happy to go to Home Depot in Cornelius. The employees are friendly and always very helpful. I'm impressed with their help. I'd been in the competition store and they could not find a solution for my exterior door and in Home depot the helped me right away! Thank you!
by
  • Verified Purchase
  • Recommended
Both the store associate who helped me buy the faucet repair kit and the cashier named Marylou wa...
Both the store associate who helped me buy the faucet repair kit and the cashier named Marylou was by far the best customer service I received in a hardware store! The store associate made every effort to make sure I had the right repair parts and Marylou was exemplary from greeting to thank you as I purchased my products. These types of customer service can never be replaced and it makes a very loyal customer.
by
  • Verified Purchase
Have always had good experiences at this location. Associates are friendly and eager to help.
Have always had good experiences at this location. Associates are friendly and eager to help.
by
  • Verified Purchase
  • Recommended
Great store. Associates are extremely helpful and friendly.
Great store. Associates are extremely helpful and friendly.
by
  • Verified Purchase
  • Recommended
This store is a great store with its customer service & cleanliness. Kelle in garden is always he...
This store is a great store with its customer service & cleanliness. Kelle in garden is always helpful & very knowledgeable.
by
  • Verified Purchase
  • Recommended
Store is always very clean and organized, employees are very nice and helpful, and knowledgeable.
Store is always very clean and organized, employees are very nice and helpful, and knowledgeable.
by
  • Verified Purchase
  • Recommended
Everyone was extremely helpful. The store was very clean and well organized. We got assistance wh...
Everyone was extremely helpful. The store was very clean and well organized. We got assistance when we needed it and were very satisfied with our visit. We really enjoyed Nancy in the Gardening Section! Great personality, answered all of our questions to give us the assistance we needed to purchase the plants we were looking for!!!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 628 reviews

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