#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(210)531-5404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
527 Fair Ave
San Antonio, TX 78223
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Customer Store Reviews

  • 4.5 out of 387 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (387)
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Showing 1-30 of 387 reviews
Unfriendly personal, bad coustomers service
Unfriendly personal, bad coustomers service
by
  • Verified Purchase
My family has been coming here for years. We love this location.
My family has been coming here for years. We love this location.
by
  • Verified Purchase
  • Recommended
Awesome store with very helpful and friendly employees.
Awesome store with very helpful and friendly employees.
by
  • Verified Purchase
  • Recommended
Cashier couldn't get the right items on the receipt
Cashier couldn't get the right items on the receipt
by
  • Verified Purchase
Hands down the best HD store in regards to the amount of associates there to help you. I have bee...
Hands down the best HD store in regards to the amount of associates there to help you. I have been to other Home Depots but I think I will return to this one even though it's further from my home.
by
  • Verified Purchase
  • Recommended
Thank you Alex for helping me find the correct screw to fix the fan in my grandma's room!
Thank you Alex for helping me find the correct screw to fix the fan in my grandma's room!
by
  • Verified Purchase
  • Recommended
I have been shopping at this Home Depot for well over 15 years and my experience again today was ...
I have been shopping at this Home Depot for well over 15 years and my experience again today was great they have one product that was not in stock but they recommended with something else which was even a better product and better price which I did not even know that that product existed so thanks to the knowledgeable employee Joel I was satisfied with the product.The employees are very knowledgeable about their products I highly recommend this place
by
  • Verified Purchase
  • Recommended
Very helpful compare to other stores I been to and also very clean of everything going on right n...
Very helpful compare to other stores I been to and also very clean of everything going on right now thanks
by
  • Verified Purchase
  • Recommended
Excellent store. Despite its small size, this HD offers a huge variety of needed items. Store tea...
Excellent store. Despite its small size, this HD offers a huge variety of needed items. Store team is always available and helpful. Inventory counts for in-store pickup are usually spot on, important when you need to know if an item is truly in-stock. My go-to location.
by
  • Verified Purchase
  • Recommended
GREAT SERVICE EVERY TIME I GO-- ALSO THE STORE IS VERY ORGANIZED AND CLEAN.
GREAT SERVICE EVERY TIME I GO-- ALSO THE STORE IS VERY ORGANIZED AND CLEAN.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
i like to shop at the home depot stores but this one have the worst customer service until now
i like to shop at the home depot stores but this one have the worst customer service until now
by
  • Verified Purchase
2 found this review helpful
Great location and awesome employees always willing to assist customers. Have been a Home Depot ...
Great location and awesome employees always willing to assist customers. Have been a Home Depot customer for more than 25 years. Thank you for all you do.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
didn't find pain I was looking for, but bougth some other tools that imneed for a project need to...
didn't find pain I was looking for, but bougth some other tools that imneed for a project need to finish.employees very helpful, know their stff
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Great store employees were very helpful and assisted in anything I needed.
Great store employees were very helpful and assisted in anything I needed.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Maria was very courteous and professional; in fact, Maria's customer service skills were second t...
Maria was very courteous and professional; in fact, Maria's customer service skills were second to none!!
by
  • Verified Purchase
1 found this review helpful
If you need any type of help DO NOT GO to this store!!!!! Bring a man with you so he can help yo...
If you need any type of help DO NOT GO to this store!!!!! Bring a man with you so he can help you and maybe ask for a map of the store at the front because the employees don’t even know where anything is at!!!!!
by
  • Verified Purchase
2 found this review helpful
Roy Sendejo is one of the most helpful and kindest individuals I have ever encountered. It is no ...
Roy Sendejo is one of the most helpful and kindest individuals I have ever encountered. It is no wonder he is the storw manager, and a great one at that!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
This store seems to have plenty of help on the floor.
This store seems to have plenty of help on the floor.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I've shopped this store for years and have no complaints.
I've shopped this store for years and have no complaints.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I just love going to Home Depot you can never go wrong with Home Depot
I just love going to Home Depot you can never go wrong with Home Depot
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The store has great product availability at fair prices, great customer service
The store has great product availability at fair prices, great customer service
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I recommend this store. But if you go to a register & Alondra is working, go to a different regis...
I recommend this store. But if you go to a register & Alondra is working, go to a different register. Unless you don't mind zero customer service & being ignored completely. Then by all means use her register.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Store is really conviently located close to downtown. Al the staff members I dealt with were real...
Store is really conviently located close to downtown. Al the staff members I dealt with were really nice and friendly. We really like this home depot.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Excellent service always busy with customers and takes care of customers at same time.
Excellent service always busy with customers and takes care of customers at same time.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I would request they had a Home Depot representative monitor the parking for contractors. Truck...
I would request they had a Home Depot representative monitor the parking for contractors. Trucks park along the pickup entrance and leave their vehicle to shop. I feel contractors should park in the regular parking area and then shop. ONce they have checked out they should have a HD rep watch their purchase while contractor brings their vehicle for the pickup. We've had many incidences where contractors block us in while we are loading our vehicle and have to wait till they return to be able to move out. I hope HD considers this request. thank you.
by
  • Verified Purchase
  • Recommended
I visit this store because it has scooters available that the other stores do not have any.
I visit this store because it has scooters available that the other stores do not have any.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Extremely rude personnel working there and huge language barriers between employees and customers.
Extremely rude personnel working there and huge language barriers between employees and customers.
by
  • Verified Purchase
1 found this review helpful
Friendly worker s help me with my questions and materials i need it to repair my houses.For me be...
Friendly worker s help me with my questions and materials i need it to repair my houses.For me being a women
by
  • Verified Purchase
  • Recommended
1 found this review helpful
A cashier at the customer service counter by the name of Shaila told me I would have to go to ano...
A cashier at the customer service counter by the name of Shaila told me I would have to go to another register next time to check out. I thought this was strange and rude. There wasn’t any line. I don’t see why is a problem to help someone when you’re right there just chatting with coworkers.
by
  • Verified Purchase
1 found this review helpful
good customer service , I love this location!!!
good customer service , I love this location!!!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Showing 1-30 of 387 reviews

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