#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(210)531-5404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
527 Fair Ave
San Antonio, TX 78223
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Customer Store Reviews

  • 4.5 out of 387 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (387)
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Showing 1-30 of 387 reviews
worst experience EVER!!! Employee at customer service yelling at a elderly man and belittle him.
worst experience EVER!!! Employee at customer service yelling at a elderly man and belittle him.
by
  • Verified Purchase
1 found this review helpful
Customer service desk does a lot! I'm always happy to go to the desk for assistance! All the ladi...
Customer service desk does a lot! I'm always happy to go to the desk for assistance! All the ladies are very knowledgeable and kind! It's always busy but I always tell them they do a great job! They should all be recognized!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Needs to pay more attention to needs of the customers
Needs to pay more attention to needs of the customers
by
  • Verified Purchase
1 found this review helpful
I went searching for paint to make my ramp safer not sure if there was anything like that. In th...
I went searching for paint to make my ramp safer not sure if there was anything like that. In the paint section I was assisted by two employees who made it their job to find what I was looking for. I purchased "granite grip" paint to give my ramp a rough like feel to avoid slippage which is exactly what I wanted. Upon checking out, (Diana) the cashier went out of her way to find out if the paint had a rebate and yes it did! she gave me the rebate form and I found the whole experience was thorough and professional....thank you....
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The pro desk. Anglea and the crew our very outstanding and they know there products. It makes for...
The pro desk. Anglea and the crew our very outstanding and they know there products. It makes for a nice visit.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Employees are extremely nice and very helpful. Thanks for an awesome experience!!
Employees are extremely nice and very helpful. Thanks for an awesome experience!!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
An A++ store I recommend this store to everyone. Very helpful every time we go in. Employees are ...
An A++ store I recommend this store to everyone. Very helpful every time we go in. Employees are very friendly and helpful.
by
  • Verified Purchase
1 found this review helpful
they are helpful all the time, very friendly, he drop a candy and i pick it up and ask him a...
they are helpful all the time, very friendly, he drop a candy and i pick it up and ask him are you diabetic and he said yes, but that candy was for his cough. he didnt know he drop the candy. his hand were full too.he works aisle 10
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I had a great experience. I encountered several employees who were very helpful. One in particula...
I had a great experience. I encountered several employees who were very helpful. One in particular, Don, went above and beyond to help me get what I needed. This was not my usual Home Depot but I was in the area. So glad I stopped in!!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Clean store and friendly service thank you
Clean store and friendly service thank you
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Fast check out Easy to find stuff
Fast check out Easy to find stuff
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Dirty aisles . Employees seemed depressed.
Dirty aisles . Employees seemed depressed.
by
  • Verified Purchase
1 found this review helpful
Due to a discontinued item, 54" cutting blade for my riding mower I now am forced to go else wher...
Due to a discontinued item, 54" cutting blade for my riding mower I now am forced to go else where for all my needs. It doesn't make sense for me to buy one item at another store then have to go to Home Depot for other needs! This doesn't make any sense!
by
  • Verified Purchase
1 found this review helpful
I come to this Home depot because I already know where everything's at, they have a good selectio...
I come to this Home depot because I already know where everything's at, they have a good selection but also because of certain employees here that make it a great experience like Vincent pro desk, Christina in returns, small blonde lady always in pro desk (I always know her name but just went blank), Frank in paint, Rick in paint, Anthony, Susan usually in self check out, Christopher, Emilio awesome manager, Roxy awesome assistant manager, & there may b like 5 others that I'm sorry can't think of names right now but eitherway they are what makes this Home depot worth driving the distance for bc they are awesome staff.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Great service, and very kind staff. Thank you Maria for your exceptional service in my recent visit.
Great service, and very kind staff. Thank you Maria for your exceptional service in my recent visit.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I used to like the store at SW Military Dr. But the employees at Fair Avenue are more informed an...
I used to like the store at SW Military Dr. But the employees at Fair Avenue are more informed and nicer.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The store was clean and organized, staff genuinely helpful, happy and educated on products.
The store was clean and organized, staff genuinely helpful, happy and educated on products.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Loved the hospitalityof your employees. Very friendly and always smiling especially a gentleman b...
Loved the hospitalityof your employees. Very friendly and always smiling especially a gentleman by the name of Amador
by
  • Verified Purchase
  • Recommended
Last night I stopped in to get a tool and it was probably 10 mins to closing when I arrived and I...
Last night I stopped in to get a tool and it was probably 10 mins to closing when I arrived and I was taken care of and not dismissed. I knew what I was trying to do for my project and I explained it and they helped me get to my solution. So I checked out at 9:10pm. Thank you for making the time for me.
by
  • Verified Purchase
  • Recommended
In my experience the store is always clean well-stocked the associates are extremely friendly and...
In my experience the store is always clean well-stocked the associates are extremely friendly and helpful
by
  • Verified Purchase
  • Recommended
Friendly paint and windows/door associates
Friendly paint and windows/door associates
by
  • Verified Purchase
  • Recommended
Store is always stocked with what I need and the cashier Janie is always friendly
Store is always stocked with what I need and the cashier Janie is always friendly
by
  • Verified Purchase
  • Recommended
The associate in Appliances was friendly, helpful and very good customer service.
The associate in Appliances was friendly, helpful and very good customer service.
by
  • Verified Purchase
  • Recommended
great clean well staffed store
great clean well staffed store
by
  • Verified Purchase
  • Recommended
GREAT STORE
GREAT STORE
by
  • Verified Purchase
  • Recommended
I mostly find what I'm looking for and employees always find a way to help you get it or recommen...
I mostly find what I'm looking for and employees always find a way to help you get it or recommend something similiar or works better. Sometimes we ask for help and even though it's not there department they do help and if they don't find it they will ask someone else who will know !
by
  • Verified Purchase
  • Recommended
One of the busiest home depot in town but the service always good and fast
One of the busiest home depot in town but the service always good and fast
by
  • Verified Purchase
  • Recommended
Best store in SA Will always shop this store
Best store in SA Will always shop this store
by
  • Verified Purchase
  • Recommended
Found just what I was looking for.
Found just what I was looking for.
by
  • Verified Purchase
  • Recommended
Great customer service
Great customer service
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 387 reviews

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