#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(906)776-7404
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
W8141 S Us Highway 2/141
Iron Mountain, MI 49801
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 501 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (501)
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Showing 1-30 of 501 reviews
great place to shop, great product selection
I have bought many things over the years and always had a great experience. recently i just bought a refrigerator, and had a great experience.
by
    • Recommended
    Good store
    The store and employees were very good and friendly. Wish you put a store in Escanaba….
    by
      • Recommended
      Customer Experience
      The Iron Mountain Home Depot has great employees who provide a great customer experience and thank you to all of them for their kindness and willingness to help the customers. It is definitely my favorite Home Depot to shop.
      by
        • Recommended
        What a change.
        The past few years, the experience has always been frustrating as there weren’t enough people, and they weren’t helpful enough to get you what you needed. Now people seem very well educated and there’s always someone around to help.
        by
          • Recommended
          Great experience at Iron mountain Home Depot
          Excellent customer service, had everything I was looking for.
          by
            • Recommended
            Could be friendlier.
            I was in the store Tuesday 3/12/24 in the morning. Came in and passed nine people one way, and the same nine going back. The only person to speak to me was the checkout employee. Not one hello, can I help you, etc…. Three people standing at the pro desk, two checkout people at the counters, and four associates standing in the hall. Didn’t feel very welcome.
            by
              Great features
              I buy a lot of things from the Home Depot no regrets.
              by
                • Recommended
                Carpeting Installation
                Everything was very quick and efficient, I also really appreciated that they were very patient and answered all my questions.
                by
                  • Recommended
                  Appliances
                  Bad sale person . Treated me like crap and I made a huge perchase
                  by
                    Great prices !!!
                    Easy shopping! Plenty of help to complete order. Will purchase again n again !!!
                    by
                      • Recommended
                      Lots of Christmas gifs too pick from
                      Casher Marie, look for her. Friendly, smiles, talkers nicely, just a nice Casher!!!
                      by
                        • Recommended
                        GREAT Garden Center
                        I travel over 45 miles to shop your garden center. Top Notch….Quality products. Please include more products that are organically grown. NO NEONICS!
                        by
                          • Recommended
                          Excellent service!
                          We built a new home and I had the pleasure of working with Heather, when ordering our blinds. She is so knowledgeable in this area and goes out of her way to answer any question you may have. It’s great to meet amazing employees like her. Thank you, Heather! You made this process so easy for us.
                          by
                            • Recommended
                            usually find what I am looking for
                            95 percent of the time I find what I need there. Would rate at 4 1/2 stars
                            by
                              • Recommended
                              GREAT customer service!
                              The evening appliance staff member, Stacie and Customer Service Manager, John gave us outstanding, kind, patient and helpful service!
                              by
                                • Recommended
                                Excellent help
                                Lynn and robe were very helpful. Lynn helped us the whole time smiles even though computer was uncooperative. Thank you two for your help! Fantastic job
                                by
                                  • Recommended
                                  Refrigerator freeze out
                                  Who knew major appliances were so hard to find? Thank goodness Home Depot had the model we were looking for ready to deliver to our rural area, at a price we were willing to pay. Thanks, Home Depot!
                                  by
                                    • Recommended
                                    Superb service!
                                    I showed up at the stroke of 8PM on a Sunday night just as they closed, yet two employees made special accomodations for me to purchase what I needed for the next days work. They saved me several hours and 52 miles of travel. I can't thank them enough.
                                    by
                                      • Recommended
                                      Great experience
                                      Great experience.. Plumbing ask for Louie
                                      by
                                        • Recommended
                                        Great service
                                        Bought a grill and the employee went outside with me to find the one I wanted. We then pulled it up on my phone and he found where it was located in the box and went and got it brought it out to my vehicle and put it in my vehicle. Nice to see hardworking polite employees
                                        by
                                          • Recommended
                                          Paint Dept.- José - AWESOME!!!
                                          The service that I received in the paint department from Jose was unparalleled... I thought that I knew exactly what wanted/needed but, he helped me pick out an even better product for my application and it's perfect! We also perused the store while the paint was mixing and every associate was super welcoming and friendly. I didn't feel rushed or brushed off. This store is fantastic and I couldn't be happier with José's assistance and professionalism. Quality all the way around! Thank you!!
                                          by
                                            • Recommended
                                            Paint Department - José - EXCELLENT!!
                                            I walked in thinking that I already knew exactly what I wanted/needed but, after José’s assistance, I ended up actually needing something different which was by far superior to my original choice with not much of a difference in price. He made ALL the difference and I couldn’t be happier! Thank you José!
                                            by
                                              • Recommended
                                              Great servicce
                                              I have purchased many items from this Home depot and customer service has been great...Keep up the good work..
                                              by
                                                • Recommended
                                                Very Helpful
                                                We were having some tile installing problems, doing the work ourselves, the associate that worked with us was great and got us set up with what we needed to complete our project.
                                                by
                                                  • Recommended
                                                  Happy Customer
                                                  Purchased a battery charger and am very happy with it, we had a very pleasant experience at our Home Depot. It is worth more than we paid for it,
                                                  by
                                                    • Recommended
                                                    Helpful employees
                                                    Home Depot has a lot of choices to do remodeling .
                                                    by
                                                      • Recommended
                                                      APPLIANCE BUNDLE PURCHASE
                                                      MY SHOPPING EXPERIENCE WAS AWESOME FROM THE BEGINNING TO THE END. STACIE IN APPLIANCES IS THE BEST. KNOWLEDGE, KINDNESS, PATIENCE, CONSTANT SMILE, BEST EXPERIENCE FOR MY NEW APPLIANCES PURCHASE.
                                                      by
                                                        • Recommended
                                                        Libby...the wonderful cashier
                                                        I love this store, and especially the kind associates working here. Associates like Libby that go out of her way to help an "old school" veteran like myself to navigate around to look for an item on the Home Depot app. Thank you and god bless!
                                                        by
                                                          • Recommended
                                                          Great customer service
                                                          Christine who helped us was one of the best associates I have ever dealt with
                                                          by
                                                            Home Depot saved the day!
                                                            My Kenmore cooktop blew on Dec 9th, 2022. I ordered a new GE electric cooktop from the Iron Mountain store and I had it 11 days later! Great service and great products at Home Depot along with a friendly professional staff. Great job Home Depot! Merry Christmas!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 501 reviews

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