#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(708)283-5404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
20808 Cicero Ave
Matteson, IL 60443
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Customer Store Reviews

  • 4.6 out of 605 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (605)
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Showing 1-30 of 605 reviews
THE STAFF WAS SO BUSY SOCIALIZING WITH EACH OTHER THAT THEY DID NOT PAY ATTENTION TO ENSURE THAT ...
THE STAFF WAS SO BUSY SOCIALIZING WITH EACH OTHER THAT THEY DID NOT PAY ATTENTION TO ENSURE THAT MY PURCHASE WAS DONE PROPERLY AND CONSEQUENTLY RESOLD MY ITEM AND DID NOT REALIZE IT UNTIL I CALLED TO MAKE ARRANGEMENT TO PICK IT UP, I WOULD NOT RECOMMEND THIS STORE TO ANYONE
by
  • Verified Purchase
The associate at the checkout was very rude and not willing to assist
The associate at the checkout was very rude and not willing to assist
by
  • Verified Purchase
I WAS DIRECTED RIGHT TO THE AREAS OF THE PRODUCTS I NEEDED
I WAS DIRECTED RIGHT TO THE AREAS OF THE PRODUCTS I NEEDED
by
  • Verified Purchase
  • Recommended
Aamir I live close to this Home Depot and every time I come here this young man AAmir is always...
Aamir I live close to this Home Depot and every time I come here this young man AAmir is always so helpful this is exactly why I like to come to this one extremely helpful
by
  • Verified Purchase
  • Recommended
Very clean and organized. Well staffed too..help was in every department. Tomaas was the BEST! ve...
Very clean and organized. Well staffed too..help was in every department. Tomaas was the BEST! very friendly and helpful...we need more like him
by
  • Verified Purchase
  • Recommended
It a great place to shop. Happy and helpful staff. I never had a bad experience at Home Depot in ...
It a great place to shop. Happy and helpful staff. I never had a bad experience at Home Depot in Matteson. Great store and Great employees.
by
  • Verified Purchase
  • Recommended
Neat, clean and friendly staff always willing to help or answer questions.
Neat, clean and friendly staff always willing to help or answer questions.
by
  • Verified Purchase
  • Recommended
Kay and Aamir were awesome at their customer service. It was a as a blessing to meet them. Aamir ...
Kay and Aamir were awesome at their customer service. It was a as a blessing to meet them. Aamir is great and k ow the store like the back of his hand which was truly time saving. Kay was awesome at the cash register...I had a few questions about pricing g and she made me feel comfortable during the entire process. Home Depot needs more employees like Aamir and Kay. They are great assets for the company.
by
  • Verified Purchase
  • Recommended
Great Customer service experience! Everyone is willing to drop what they are doing to help the cu...
Great Customer service experience! Everyone is willing to drop what they are doing to help the customer. Friendly atmosphere and seems like a great place to work! Staff who assisted me at 3:36 pm, on November 16, 2019, Service Counter and Bill in Electrical, YOU ROCK!
by
  • Verified Purchase
  • Recommended
Store is always well stocked
Store is always well stocked
by
  • Verified Purchase
  • Recommended
I absolutely love this location due to friendliness and helpful staff. Never encountered a bad or...
I absolutely love this location due to friendliness and helpful staff. Never encountered a bad or unprofessional issue.
by
  • Verified Purchase
  • Recommended
Store was clean and isles clear, staff was knowledgable and friendly, great stock and the doors w...
Store was clean and isles clear, staff was knowledgable and friendly, great stock and the doors were less expensive than what I would have waited a week for Menards to ship in just for me.
by
  • Verified Purchase
  • Recommended
The store has items needed to improve homes and the workers are at the best to help the customers...
The store has items needed to improve homes and the workers are at the best to help the customers. The work environment is superb. Keep the good work.
by
  • Verified Purchase
  • Recommended
This store is generally very well stocked and I can find whatever I am looking for. The sales tea...
This store is generally very well stocked and I can find whatever I am looking for. The sales team are always friendly and willing to help by answering questions or directing me to the proper items I need. The store is clean and well organized.
by
  • Verified Purchase
  • Recommended
Friendly employees. Adequate space. Some good prices.
Friendly employees. Adequate space. Some good prices.
by
  • Verified Purchase
  • Recommended
Great service.
Great service.
by
  • Verified Purchase
  • Recommended
Great environment, Coustemer service great experience!
Great environment, Coustemer service great experience!
by
  • Verified Purchase
  • Recommended
My visit today was excellent. As soon as I entered the lumber department a very nice and knowle...
My visit today was excellent. As soon as I entered the lumber department a very nice and knowledgeable associate greeted me. He showed me items that I was looking for, explained them to me, and cut them to the correct size. Just perfect timing by an awesome associate.
by
  • Verified Purchase
  • Recommended
The store is well-maintained. Whenever my husband and I go here, we are treated with kindness, p...
The store is well-maintained. Whenever my husband and I go here, we are treated with kindness, patience, and knowledgeable input. It’s a great place to shop!
by
  • Verified Purchase
  • Recommended
Thank You Thomas for going the extra mile to assist me with cutting PVC pipe. Thank You Katheryn...
Thank You Thomas for going the extra mile to assist me with cutting PVC pipe. Thank You Katheryn for your great help as well.
by
  • Verified Purchase
  • Recommended
Very friendly, ready to assist, clean, organized
Very friendly, ready to assist, clean, organized
by
  • Verified Purchase
  • Recommended
Very helpful casher (Harrison) and very helpful and patient helper (Zack) who loded my purchase f...
Very helpful casher (Harrison) and very helpful and patient helper (Zack) who loded my purchase for me. A very pleasant shopping experience.
by
  • Verified Purchase
  • Recommended
WOW!! What a terrible attitude from the woman at the self-checkout!! Maybe just having a bad day ...
WOW!! What a terrible attitude from the woman at the self-checkout!! Maybe just having a bad day (but I doubt it), but talk about an ABSOLUTELY HORRIBLE attitude for simply asking her to apply my veterans discount. I realize she doesn’t represent the other employees who I imagine are quite nice but if she’s THAT unhappy at work she really needs to reconsider her employment future.
by
  • Verified Purchase
If you're looking for a great deal on healthy plants, Home Depot is your one stop shop. They even...
If you're looking for a great deal on healthy plants, Home Depot is your one stop shop. They even have perennials! Stop in to save and stock up today!. Hurry up before I buy them all.The store is easy to access and the staff are friendly and knowledgeable. Enjoy.
by
  • Verified Purchase
  • Recommended
Clean store great prices and friendly people
Clean store great prices and friendly people
by
  • Verified Purchase
  • Recommended
The store was very clean and the associates were very freandly.
The store was very clean and the associates were very freandly.
by
  • Verified Purchase
  • Recommended
There's allot of selection and competition please share that with your associations. Customer se...
There's allot of selection and competition please share that with your associations. Customer service is a key component of any establishment and the lack of it can destroy many opportunities.
by
  • Verified Purchase
Service is Everything. When you deal with the Pro Desk guys you get great service and best of al...
Service is Everything. When you deal with the Pro Desk guys you get great service and best of all quality merchandise. Sometimes there's a short wait but that's because the person who came in before you is entitled to the same kind of service you know you are going to get. It's always worth the wait.
by
  • Verified Purchase
  • Recommended
Clean store doing a great job. Thanks for keeping it up
Clean store doing a great job. Thanks for keeping it up
by
  • Verified Purchase
  • Recommended
I recently purchased the wrong faucet connections and the employee spent almost considerable time...
I recently purchased the wrong faucet connections and the employee spent almost considerable time checking the fittings to make sure it was correct. I really appreciated it because he showed real concern for me and went out of his way to assist me. As a senior citizen, I really thought he went beyond his job description.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 605 reviews

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