Reviews for Niles #1907

I have been choosing this location for years. I have tried other stores but always come back here, it feels like home. Always greeted by friendly personnel and the inventory is always full. Wide selection of EVERYTHING. Why would I shop anywhere else.

Love the Garden Center. Well stocked.

I bought a big load and I went to the self checkout and Monica came to the rescue and help us out. She did a great job and very nice with me and the costumers

This store is our neighborhood go to place for all our home projects, gardening supplies and plants.

Clean and shelves are fully stocked

Walked in by the pro desk and noticed how disgusting your entrance is. As I walked in a bird pooped on my head completely gross will never shop here again

Mike the cashier recommended moving dish dividers and they worked out great! He also helped me open a credit card which saved me money on my purchase. Thank you so much!

Diane & Martha were very helpful & friendly. Great customer service.

This is my preferred Home Depot and can more times than not, find what I need. I can't find good help though. Employees are too busy doing other tasks and I don't get asked for help anymore. Cashiers on phones. Employees standing and conversing. Customer service is a dying art and incredibly important in retail. This location could do much better.

I bought a door lockset and the worker was extremely Helpful helping me find the right one.

Brooke was exceptional in demonstrating great customer service.

Maria was extremely helpful.

Sarah who checked me out at the self service was amazing. I actuallu forgot my debit card and paid in cash, I was a few cents shy and she covered me with her own change. Her kindness was appreciated esp during these hard times. Thank you!

Everybody helped me throughout my time there and pointed me in the right direction to anything I needed help finding

All the employees are knowledgeable and go out of their way to help.

The staff was very helpful in transferring lumber down from the racks in a timely manner

Customer attention is spot on!! Friendly staff full of life!!

This is a well-managed Home Depot. It might be because it is right next door to the local municipal government building. The parking lot is always clear of litter and shopping carts. The store is well-stocked, and there is enough turnover of stock that you don't have to worry about buying a can of paint that is a year old like some other home improvement stores.

The cashier named Tammy should give classes to all employees on how to treat customers.

This location had, mid day, one single operating cash register for the entire store and for the multiple customers waiting just to pay and get out.

I bought an item only to find I was charged a higher price than was clearly marked on the shelf. The cashier agreed it was wrong, but made me go to the customer service desk to credit the difference. What a hassle! Beware of anything & everything you buy at this store!

This place rocks, every employee is there to serve, they are all very knowledgeable and Understanding and determined to find the product you need, Linda (cashier) is amazing, very friendly and considerate in helping you with your purchase, love this place!

Nice employe and good stuff. And one employee is always friendly when you visit all time. Her name kajsa.

Mike the cashier was so friendly and courteous. It made us feel special and while he was helping us was addressing the other customers to let them know it would be a few more minutes. Customer service skills you wish you would see more often.

We have been to many garden shops and this home depot rivals the best selection and variety while being much more affordable.

Irma went above and beyond in my experience at this location. The 45 min drive was well worth it

Home Depot is the only place to go for home improvements. The customer service is outstanding. The can help with any project you may have. From plumbing to kitchen Remodel to finding just the right appliance you may need. Wouldn't shop anywhere else. Always having great sales!

Irma was the nicest and most helpful person there!

This store is very well managed from the hiring of wonderfully helpful employees to the hard-working stock people who keep the shelves full!

If you are in the market for kitchen appliances, I strongly recommend Charles (RTC321) of Home Depot Niles. Not only was he very patient answering all my questions, he also made sure I got the BEST DEAL. I kid you not, he’s the person to look for if you expect EXEMPLARY, HONEST AND COURTEOUS SERVICE.