#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(847)967-2511
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
901 Civic Center Dr
Niles, IL 60714
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Customer Store Reviews

  • 4.7 out of 622 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (622)
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Showing 1-30 of 622 reviews
Diane, Manager - is competent and helpful! Good person.
Diane, Manager - is competent and helpful! Good person.
by
  • Verified Purchase
  • Recommended
Found what we were looking for and had help when needed; store is well stocked and clean; service...
Found what we were looking for and had help when needed; store is well stocked and clean; service people friendly. Also in the Garden section their sparrows were joyful and a pleasure to hear singing - in their chirpy way! Added a happy descant to our over-all experience! Excellent checkout person (Rhonda)!
by
  • Verified Purchase
  • Recommended
Female workers lack professionalism. Ask for Rabih, the manager, he provides exceptional service.
Female workers lack professionalism. Ask for Rabih, the manager, he provides exceptional service.
by
  • Verified Purchase
  • Recommended
yes i recommend for good servies
yes i recommend for good servies
by
  • Verified Purchase
  • Recommended
always clean and easy for parking.
always clean and easy for parking.
by
  • Verified Purchase
  • Recommended
easy for parking and thea is everything
easy for parking and thea is everything
by
  • Verified Purchase
  • Recommended
The store is clean & the staff is very friendly. The store is always well stocked.
The store is clean & the staff is very friendly. The store is always well stocked.
by
  • Verified Purchase
  • Recommended
The employees were so helpful, they brightened a gloomy day.
The employees were so helpful, they brightened a gloomy day.
by
  • Verified Purchase
  • Recommended
Went to buy Kitchen stove found exactly what we wanted and the price was great. The sales man was...
Went to buy Kitchen stove found exactly what we wanted and the price was great. The sales man was so helpful and very pleasant. Wished I could remember his name. All I have on the sales slip, Salesperson: RTC421
by
  • Verified Purchase
  • Recommended
I have always had amazing service and this location. The staff knows the products and if not they...
I have always had amazing service and this location. The staff knows the products and if not they will find it for you. Great old school service.
by
  • Verified Purchase
  • Recommended
Go see Robert......Usually in plumbing Excellent store associate ! Knows where everything is,and...
Go see Robert......Usually in plumbing Excellent store associate ! Knows where everything is,and if they have it in stock ! If he's busy when you call.....he'll call you back ! Dealing directly with him for YEARS !
by
  • Verified Purchase
  • Recommended
Great location, parking, very clean, very helpful employees.
Great location, parking, very clean, very helpful employees.
by
  • Verified Purchase
  • Recommended
I bought all material for finishing my basement from this store. This store has excellent select...
I bought all material for finishing my basement from this store. This store has excellent selection at best prices. People are very friendly and go out of their ways to help. This is the best store for home improvement material.
by
  • Verified Purchase
  • Recommended
I bought all material for finishing my basement from this store. This store has excellent select...
I bought all material for finishing my basement from this store. This store has excellent selection at best prices. People are very friendly and go out of their ways to help. This is the best store for home improvement material.
by
  • Verified Purchase
  • Recommended
Paint department is friendly and helpful, but they have less choices than they used to have. Cash...
Paint department is friendly and helpful, but they have less choices than they used to have. Cashiers are rude. Staff on the floor is hard to find, but they can usually answer any question you have when you find one
by
  • Verified Purchase
  • Recommended
Only place I go for my renovating/upgrading/updating needs. For flooring/tiles, Jatin is the most...
Only place I go for my renovating/upgrading/updating needs. For flooring/tiles, Jatin is the most knowledgeable person I've talked to and helped me find everything I needed. Super professional and blown away at the knowledge he just freely shares.
by
  • Verified Purchase
  • Recommended
Very nice and helpful people throughout the entire home depot at this location. Great management ...
Very nice and helpful people throughout the entire home depot at this location. Great management and organization!
by
  • Verified Purchase
  • Recommended
Helpful, knowledge and friendly employees. Orlando and Jana assisted us in the purchase of a new ...
Helpful, knowledge and friendly employees. Orlando and Jana assisted us in the purchase of a new snow thrower. Both were very professional and extremely helpful.
by
  • Verified Purchase
  • Recommended
The store is clean and organized. It was fast to find everything I needed.
The store is clean and organized. It was fast to find everything I needed.
by
  • Verified Purchase
  • Recommended
I am remodeling my house and I had bought lots of things from the Home Depot only because I get e...
I am remodeling my house and I had bought lots of things from the Home Depot only because I get extraordinary support from Irma. She loves her job and she pays 100% attention to customers. I wish everyone works like her.
by
  • Verified Purchase
  • Recommended
CLEAN STORE GREAT CUSTOMER SERVICE !!!
CLEAN STORE GREAT CUSTOMER SERVICE !!!
by
  • Verified Purchase
  • Recommended
They were friendly associates. Very attentive.
They were friendly associates. Very attentive.
by
  • Verified Purchase
  • Recommended
This store has poor customer service. Dont waste your money here. Take the extra 10 min drive and...
This store has poor customer service. Dont waste your money here. Take the extra 10 min drive and go somehwere else
by
  • Verified Purchase
Cashier Tammy needs a raise
Cashier Tammy needs a raise
by
  • Verified Purchase
  • Recommended
Was ignored my entire visit until I asked for assistance then someone followed me to the register...
Was ignored my entire visit until I asked for assistance then someone followed me to the register and paced around me as though I was going to run out with four hair snakes.
by
  • Verified Purchase
MIKE the casher was helpful and helped my foreign parents. He was also helpul
MIKE the casher was helpful and helped my foreign parents. He was also helpul
by
  • Verified Purchase
  • Recommended
I had an online order I needed to return. My daughter got it into my car, but I couldn't lift i...
I had an online order I needed to return. My daughter got it into my car, but I couldn't lift it. I went to Customer Service and asked Danielle if someone could get the item out of my car. She never hesitated and grabbed a flat cart and accompanied me to my car. She brought the item back in to the register and quickly processed my return and my credit. I have had other experiences at this Home Depot with other employees in different departments, and they have all been exceptional.
by
  • Verified Purchase
  • Recommended
The associate named Bob helped me even he was in the middle of something. And he helped me as muc...
The associate named Bob helped me even he was in the middle of something. And he helped me as much as he could without showing attitude. He was helpful as much as he could. Thank you Bob, I appreciate you!
by
  • Verified Purchase
  • Recommended
The appliance specialist Shaista Ansari was a big help with my purchase today.
The appliance specialist Shaista Ansari was a big help with my purchase today.
by
  • Verified Purchase
  • Recommended
GREAT CUSTOMER SERVICE AT NILES HOME DEPOT AT STORE 1907. THEY HAVE A GREAT, FRIENDLY, AND HELPFU...
GREAT CUSTOMER SERVICE AT NILES HOME DEPOT AT STORE 1907. THEY HAVE A GREAT, FRIENDLY, AND HELPFUL STAFF THEIR. I WILL CONTINUE TO SHOP THEIR. THE STORE IS VERY NEAT AND ORGANIZED AND NOT CLUSTERED. THEY ARE ALSO VERY KNOWLEDEGABLE ABOUT THEIR PRODUCTS AND HAVE A FAST, FRIENDLY CHECKOUT WITH THE CASHIERS AND LOVE HELP FROM PEOPLE LIKE TAMMY
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 622 reviews

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