Reviews for Nw Roswell/Westwind #146

Needed to make a return. Handled professionally and quickly

It was great Clean store.

The worst service i ever had. Home Depot never contacted me stating my windows would not be delivered on the day they were to be installed. The installation manager Trent was a complete idiot. He never apologized to me for the delay. I told Trent i took a day off work(unpaid) waiting for the windows and his response was "they will be the on Saturday, December 7, 2019. He wouldn't understand why i was mad. To add insult to injury, he offered me a $100.00 gift card for my "inconvenience"; I stated i should be compensated more. Trent stated he will call his manager. I called Trent several times and he never called me back. I had to go to the store in Roswell on Woodstock rd to resolve this issue. Spoke with Nicole/Mgr. She resolve my issue in 5 minutes. Trent should take people skill lessons from Nicole

My favorite part of my visit is saying hello to fellow US Army Veteran Kenny C. at the Self-Checkout. Kenny is always smiling and very courteous. Without question, Kenny is head & shoulders above the other associates at the self-checkout

Had very positive help in plumbing and eduring the day

Download the Home Depot app to your phone. That is the only way you will get assistance at this particular store.

this is a great store to shop at, i have found that they always have everything i need. good store

Store is fine, employees are fine, service is fine, its just to bad you have to compete with vehicles that PARK in the loading zone which makes it difficult to load your truck with the items you have purchased...Tow them away...

Always a pleasure shopping at this Home Depot. Excellent Customer Service with courteous, friendly, informed employees!

Nice store, associates are very Customer centered and professional. Store is ample and spacious.

Customer service and employees knowledge is great!!

Great place to shop for projects! We went in knowing a little, and left knowing a lot!! Everyone was more than friendly and very helpful.

everyhting about this home depot location is great

Products well displayed. Pleasant, knowledgeable help, great experience.

This store has been consistently clean and the employees very helpful. As a woman, it's easy to feel a bit overwhelmed, but I've always felt a warmth and friendliness that makes me feel welcomed. When I went through my kitchen renovation, I was impressed by how efficient and knowledgeable the employees were! Great job!

My home store. I generally go here first for wide variety of products. The staff is very intelligent and knowledgeable. (A requirement for the Roswell area.)

Over the top helpful at the paint dept today. Thanks a bunch

Super clean and well stocked store! Friendly staff too. This is my go-to location.

Awesome service! All of the professionals are so helpful and truly appear to love their jobs. They are also proactive to let you know all of the components that you need for a complete job! Kuddos to the Roswell store!

Awesome staff! very helpful, caring and knowledgeable!

That's all the time I have. Come, Mr. Blank, gimme a break. I provided a survey, a good review, let me go!

Customer service at this location is awesome. Always find what I'm looking for...if not someone is always available to assist. Store is organized and clean.

Employees are super nice. The store is clean and everything is placed neatly on the shelf’s. Highly recommend this Home Depot !

Everything was great.

Worst customer service from any Home Depot store I have ever received. Employees were everywhere but very interested in talking to each other and working on their computers. Had to beg for help. Needed some more items at lunch time but went to another store instead.

excellent customer service

Professional staff. Top to bottom.

I had two great visits to this Home Depot location this weekend. Great parking space, enough store associates in the departments I visited, store associates who were knowledgeable about the products in their departments, and store associates who listened.

Everyone is very friendly and helpful. What more could you ask for?

All good no issues