#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(318)671-6402
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
6900 Pines Road
Shreveport, LA 71129
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Customer Store Reviews

  • 4.7 out of 431 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (431)
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Showing 1-30 of 431 reviews
Stocked up for Christmas
The store has a great inventory of Christmas decoration on and ready to fill you need's.
by
    • Recommended
    Friendly staff
    The people was very nice
    by
      • Recommended
      No help
      I went to Home Depot to buy a 14-16’ telescoping tree trimmer. As I looked over what was available, I also looked for assistance. A representative was 20’ from me and totally ignored me for more than 15 minutes, but NEVER missed a call on his phone! I left Home Depot WITHOUT buying the trimmer and went to Tractor Supply and purchased theirs!!!
      by
        Great Store
        Great sales staff always helpful
        by
          • Recommended
          Great features
          Im happy with my purchase and everything was nice and organized
          by
            • Recommended
            Excellent staff
            Employees are very helpful with your shopping experience
            by
              • Recommended
              Handyman
              I revieve collet customer serv
              by
                • Recommended
                Great
                Shantel is awesome !!!!!!
                by
                  • Recommended
                  Great customer service
                  Christy was very professional and friendly.
                  by
                    • Recommended
                    Great store
                    Clean and easy to get in and out of. Nice location makes it easy to get on and off the interstate.
                    by
                      • Recommended
                      Nice store
                      Cleanest store I’ve seen
                      by
                        • Recommended
                        Great store
                        Love this store and the workers very nice and helpful
                        by
                          • Recommended
                          Good atmosphere here
                          I prefer to go W Shreveport H Depot It generally has what I need and the service is generally very good. I have many special friends there. I'll give them a break occasionally- everyone has a bad day!
                          by
                            • Recommended
                            Terrible workers
                            I came to this store they have bad workers and bad management
                            by
                              Daphne and Debbie are very helpful.
                              Those 2 people are what keeps me coming back.
                              by
                              • Verified Purchase
                              • DIY
                              Disgruntled customer.
                              Much training is needed here.
                              by
                                • Recommended
                                Ripping people off
                                Brought in two Primo water bottles for exchange, and was charged the non-exchange price. When I brought it up, clerk said "they" had gone way up. Got a return on that purchase and called Primo; and they hadn't gone "way up". They still do exchanges for $6.99.
                                by
                                  Always gets me in and out of the store fast!
                                  I love shopping at Pines Road Home Depot because everyone is so friendly, and I have a favorite cashier that always checks me out when she is there because she knows I am always in a hurry and makes sure I get my proXtra discount entered
                                  by
                                    • Recommended
                                    BEST CUSTOMER SERVICE
                                    I purchased 2 char wood log rockers. Beautiful and Comfortable
                                    by
                                      • Recommended
                                      Awesome customer service
                                      This is hands down the friendless Home Depot in Shreveport/Bossier. Brooke has the most outgoing personality and was so helpful during checkout. Keep up the good work Home Depot.
                                      by
                                        • Recommended
                                        Great customer service!
                                        Christina was wonderful and had the best customer service and helped me with purchasing a patio set online for my childcare facility.
                                        by
                                          • Recommended
                                          Kindness goes a long way
                                          After searching the entire store for the replacement key machine, one associates just pointed and said “it’s up that way” before walking away. Then searching for a specific bolt and nut size without success I could not locate an associate but another shopper helped me. Upon returning to the front to the direction I was “pointed to” for the key, I was greeted by the sweetest smile and HELLO from Torie. Not only did she make my key she walked me to the self checkout and checked out all my items for me. She was so sweet, engaged in pleasant conversation and completely helped me finish my transaction. Her customer service was very heartwarming!! She truly made my day.
                                          by
                                            • Recommended
                                            Meneliks great help
                                            by
                                              • Recommended
                                              sales sales sales
                                              This has always been my store. I know all the employees. we hold great conversations and i am immediately informed of any great values they have to offer
                                              by
                                                • Recommended
                                                Send out sale flyers or send to customer emails. Want to know more about the HABITAT program
                                                by
                                                  • Recommended
                                                  Great Customer Care and Friendliness
                                                  I was introduced to a good employee named Railyn at your Pines Road 70th Street Home Depot on Sunday April 24th at and I just want to let you know that she help me find my lost phone until I found it and she found it so it was it was very very good I was very very worried and plus she stuck around and helped us out with other things so I just want to recommend her for any kind of employee of the month or any kind of you know just a recognition because she deserves it very very much so I'm very very pleased with her it's going to be part of the reasons why I keep on coming back to Home Depot thank you
                                                  by
                                                    • Recommended
                                                    GREAT ASSORTMENT OF PLANTS
                                                    I BOUGHT A VARIETY OF PLANTS AND THEY LOOK WONDERFUL
                                                    by
                                                      • Recommended
                                                      Plumbing department has a knowledgeable employee
                                                      Typically Box hardware stores including HD don’t hire expertise for departments. The lady that works in plumbing knows her stuff.
                                                      by
                                                        • Recommended
                                                        AWESOME PRODUCTS
                                                        I JUST PURCHASED A LIGHT POLE FOR MY FRONT YARD, I ALSO BOUGHT FERTALIZER FOR MY YARD. I WILL BE GOING BACK TO PURCHASE MY FLOWERS AND SCHRUBERY AFTER THE RAINS.
                                                        by
                                                          • Recommended
                                                          Great customer service
                                                          Great customer service
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 431 reviews

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