#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(318)671-6402
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
6900 Pines Road
Shreveport, LA 71129
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Customer Store Reviews

  • 4.7 out of 431 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (431)
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Showing 1-30 of 431 reviews
This location is always clean, organized, and stocked. The associates are extremely helpful and k...
This location is always clean, organized, and stocked. The associates are extremely helpful and knowledgeable.
by
  • Verified Purchase
  • Recommended
This store is located in the west side of town which services the Greenwood area. The store carr...
This store is located in the west side of town which services the Greenwood area. The store carries a good assortment of supplies for the DIY to contractors. Service is good. I love the garden area!
by
  • Verified Purchase
  • Recommended
Even though there is another Home Depot store closer to me, I make it a point to go to Pines Rd. ...
Even though there is another Home Depot store closer to me, I make it a point to go to Pines Rd. specifically for both my personal shopping and my professional shopping needs. The customer service I receive every single time I come into the store is excellent. The store is always clean, what I need is easy to find, or if I order online, picking it up from the service desk is quick and easy. The pro desk always takes care of me commercially.
by
  • Verified Purchase
  • Recommended
Love this store the people are friendly very helpful
Love this store the people are friendly very helpful
by
  • Verified Purchase
  • Recommended
Very helpful and friendly
Very helpful and friendly
by
  • Verified Purchase
  • Recommended
The Service is Extremely Friendly and Nice. The Cleanliness of the store is Truly up to Par.
The Service is Extremely Friendly and Nice. The Cleanliness of the store is Truly up to Par.
by
  • Verified Purchase
  • Recommended
Great customer service at this store! The staff is very helpful in each department. If a particul...
Great customer service at this store! The staff is very helpful in each department. If a particular staff member works in a different department, that person will find someone in the desired department before they leave. In many of the other stores, I couldn't find anyone to take the time to help me.
by
  • Verified Purchase
  • Recommended
The employees at this store are very friendly and always ask if I need assistance. The store is a...
The employees at this store are very friendly and always ask if I need assistance. The store is always clean
by
  • Verified Purchase
  • Recommended
Service
They need to help shoppers ask shoppers if they need help. Everything else is great.
by
    I have been doing some major remodeling including a new kitchen, lots of painting, placing porcel...
    I have been doing some major remodeling including a new kitchen, lots of painting, placing porcelain tile in 2 bathrooms and carpet in 3 bedrooms so I have been a regular visitor at the store. In fact my boys say it has become my 2nd home. I have really enjoyed shopping at my Home Depot because the staff are so very friendly and helpful from the manager on down. All the employees I have come in contact with have provided me excellent service, guidance and knowledge in my selection of products and services. I especially recommend the kitchen design employee Jenny Carroll who spent many hours designing me the "PERFECT" kitchen!!! Also the kitchen cabinet installer John Davidson was meticulous and top notch in my book.
    by
    • Verified Purchase
    • Recommended
    Everyone is always friendly very helpful every time I come into the store.
    Everyone is always friendly very helpful every time I come into the store.
    by
    • Verified Purchase
    • Recommended
    I love this store partly because it always has a pleasant and clean atmoshere about it. The emplo...
    I love this store partly because it always has a pleasant and clean atmoshere about it. The employess go out of their way to greet you and offer any help if needed. They're always courteous and very knowledgable when it comes to their expertise in their products. I always enjoy shopping at this store and will continue to buy any home product there whether it be cleaning supplies or building materials. Keep up the good work.
    by
    • Verified Purchase
    • Recommended
    Associates rude
    Associates rude
    by
    • Verified Purchase
    When I shop either for myself or my company, everyone is always friendly and eager to help me fin...
    When I shop either for myself or my company, everyone is always friendly and eager to help me find everything I need
    by
    • Verified Purchase
    • Recommended
    Neat clean store, friendly, polite, helpful employees.
    Neat clean store, friendly, polite, helpful employees.
    by
    • Verified Purchase
    • Recommended
    I have always been pleased with the cleanliness of the store and very pleased with the exceptiona...
    I have always been pleased with the cleanliness of the store and very pleased with the exceptionally, friendly and helpful employees. Love the new Bathroom!
    by
    • Verified Purchase
    • Recommended
    The attention to detail and making sure I have all the information I need on my orders is why I k...
    The attention to detail and making sure I have all the information I need on my orders is why I keep coming back
    by
    • Verified Purchase
    • Recommended
    Elvin at the Pro Desk, and the management team make the extra effort to make sure I was taken car...
    Elvin at the Pro Desk, and the management team make the extra effort to make sure I was taken care of from the beginning to the end of all of my orders. Personal service and attention to detail like this is why I came back
    by
    • Verified Purchase
    • Recommended
    We went to this Home Depot (Pines Road) in Shreveport La. for paint after having a not so good ti...
    We went to this Home Depot (Pines Road) in Shreveport La. for paint after having a not so good time at the Bert Kouns Home Depot in Shreveport La. and the girl who helped us I believe is over the Paint dept. at the pines Road store. I regret that I forgot to get her name. She is very helpful and on top of her game. I live 70 miles from this Home Depot on Pines Road in Shreveport Louisiana and I will definitely be going back to this store for my needs.
    by
    • Verified Purchase
    • Recommended
    We found the item with help from a very knowledegable young lady. The store was neat and clean.
    We found the item with help from a very knowledegable young lady. The store was neat and clean.
    by
    • Verified Purchase
    • Recommended
    This store seems to always have an employee available to help you locate items. The Contractors ...
    This store seems to always have an employee available to help you locate items. The Contractors department is awesome.
    by
    • Verified Purchase
    • Recommended
    Very quick and helpful service from the cashiers, and people from garden helping load out of the ...
    Very quick and helpful service from the cashiers, and people from garden helping load out of the lumber end. Good to see people willing to help no matter what department they work in
    by
    • Verified Purchase
    • Recommended
    Helpful employees
    I usually don't need any assistance when I come into the store, but everyone still offers to help and or suggest things I might need to finish the project I am working on that I might have forgotten.
    by
      • Recommended
      The assistant manager, while I was loading my truck with other products, pulled the material I ne...
      The assistant manager, while I was loading my truck with other products, pulled the material I needed off the shelf and had it ready for me at the register. Saved me a lot of time so I could get back to my job site
      by
      • Verified Purchase
      • Recommended
      Employees have always gone over and above to make sure I have everything I need.
      Employees have always gone over and above to make sure I have everything I need.
      by
      • Verified Purchase
      • Recommended
      I have never had any issues with getting my products found and purchased in a timely manner. Ever...
      I have never had any issues with getting my products found and purchased in a timely manner. Everyone is always very helpful
      by
      • Verified Purchase
      • Recommended
      Friendly, helpful staff.
      Friendly, helpful staff.
      by
      • Verified Purchase
      • Recommended
      The store was clean n I got help instantly
      The store was clean n I got help instantly
      by
      • Verified Purchase
      • Recommended
      I easily found what I needed and it was in stock. So I was in and out of the store quickly
      I easily found what I needed and it was in stock. So I was in and out of the store quickly
      by
      • Verified Purchase
      • Recommended
      Everything I needed to purchase was easily found. The store was clean and organized
      Everything I needed to purchase was easily found. The store was clean and organized
      by
      • Verified Purchase
      • Recommended
      Showing 1-30 of 431 reviews

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